Used 2024 Subaru Outback for sale near Hampshire, IL

5 stars because our salesperson Teresa was super kind and attentive and let us find and test drive vehicles at other dealerships before coming back to Kunes. They have nice cars too! Only negative was the 3 hours it took to sign paperwork for car (no financing, paid cash) but perhaps they were busy. They did apologize often..lol

Car has an excellent ride. It is quiet. The comfort, interior quality is very good including leather seats. Fit and finish is very good. I enjoy the quality.

Great service from the minute you drive into the service garage. A friendly face is there to greet you. Takes pics of the car. Beautiful waiting area. You can watch the stars if your car being worked on from a big sign on the wall or better yet, right on your phone. They have some snacks, water, coffee and tea available while you wait at no cost to you.

Excellent car, wish it came with more interior color choices. I waited to buy until the interest rates went down, very good deal. I highly recommend!

Olivia was the best to work with! She’s so friendly and fun. She worked with me and went over several options and helped me find my dream car! Noah was great too! I feel like I got such a deal!

I have an 3,000 miles on my new basic 2024 Outback. (My only add on was a rock chip protection.). I drove from North Utah across Wyoming to Colorado Spring & learned that my vehicle has plenty of power without a turbo. It ran true and handled efficiently at the speed limit of 80 miles per hour. I added a Cargo cover (as insisted by my lady to hide valuables from prying eyes in our parking garage). One comfort problem discovered the absence of a car charger for a passenger up front. A 2nd missed item on my basic 2024 Outback are the smaller visors (The Sun in my eyes was difficult to block.). I notice road noise which interferes with my hearing conversations from my console. I am not sure if Subaru insulates the “loaded” models better? My trip took me to Galveston where We parked in a hotel long term parking for a week long Cruise. Getting to know the car this way… the driving back thru I 45 & I 35 to Waco & Dallas had me wishing I had negotiated for a few more creature comforts than the basic model provides.

Took the car in as I was hearing a slight thumping sound that I felt should not be happening. In no time I was told that I should have had the tires rotated that I had over-looked. Derik notified me of the problem, the solution and there was no charge

My first Subaru, My opinion is the 2.5 DOHC lacks the power to move this vehicle. The auto start/stop feature is slow to respond and take off thus almost causing me accidents. Today’s markets have smaller engines with a turbo that give better mileage and horsepower.

Brought my car into Napleton Subaru Service for a follow-up check of my transmission, plus a check of excess noise upon warm up. The service center did a thorough job of assessing the problems and adjusting my transmission and engine, resolving both issues efficiently. Just yesterday I definitely noticed the engine improvement, so I’m very satisfied with the result. I’m also impressed that the dealership is focused on preventive maintenance, this has worked well for me. The service technicians are good explainers, so I’m a more knowledgeable car owner and attuned to my long term relationship with Napleton, which is working quite well. Thank you.

Great service - on time and per budget - provided needed insight - close by - friendly- helpful - nice people

Kareem Thomas helped us purchase a used Subaru Outback at Napleton Subaru in Schaumburg. He made the experience seamless from the time we walked in until we signed the papers to purchase the vehicle. Friendly, knowledgeable and fair! We really appreciate working with him and would return!

The people was nice and very helpful thank you we are happy we have a new car

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

Only place to purchase and sell a car outstanding experience outstanding quality cars and Kudos to everyone I encountered. Clean and efficient world class above everyone else in the industry

I had my 2015 STI towed there after throwing a rod bearing. Unfortunately, due to the history of the car (previous owner modified heavily), they wouldn't have been able to cover repairs under warranty. Instead of paying $6k+ for repairs, I traded it in on a used Infiniti. The sales folks were great, overall a great experience despite the circumstances.

Been looking on line for next vehicle for over 2 years. An accident forced me to finally act. Subaru has a great reputation. I bought a Forester. The hight of the seat was important as I get older. Just slide in, no ups or crawling down. I wanted a vehicle that provided some utility and great gas mileage. The Forester had it all. I inquired on a special order times and was told 9 to 12 weeks. Told Patrick exactly what I wanted. Then I had the accident. A few days later Patrick called and told me a Forester with my description was being built and would be available in 2 to 3 weeks. All I had to do is come in and put $1,000 down and they would put my name on it. All went like clock works. Very satisfied with the purchase at Napleton Subaru. Car drives like a dream. More electronics than I could imagine.