I would highly recommend Drew Velez. He was very honest, knowledgeable, and fair when searching for a new car. I was stuck between picking one of two cars and he took the time to find out what exactly I was looking for and helped me pick the best car, which worked out great.
Test drive of an outback
by Paul from Sandy
January 20, 2019
Great potential vehicle unless you have very tall people. The vehicle lacked leg room in the second seat if the driver seat is all the way back. The lane assist feature is great along with the four wheel drive system. I looked carefully at purchasing this car until we hit the leg room issue.
This dealership was very helpful, easy to work with. Made the entire car buying process simple and quick. Would recommend to anyone looking to buy a car.
Basically a good vehicle with bothersome flaws
by Daktuh from Harrisville, NH
December 23, 2018
Mechanically sound, good fit and finish. Excellent fuel economy for an awd suv, excellent safety assist features (Eyesight)
Horrendous user interface for all infotainment - I have never sworn so much at a car - all electronic controls were counter intuitive. Some were just plain stupid such as when putting car in reverse, as rear view camera comes on there is no way to mute stereo which is set at same level/station as when the car was last turned off! Even the window controls operated the opposite way I have been accustomed (down position of switch feels like it should be up, etc.)
Another con, I found the seat cushions to be too short (inadequate length under thigh towards the knee) for long trips.
Very odd that a car that could have been so good, struck out in such basic, easily correctable ways. They should fire their electronics designer and borrow some seat ergonomics know-how from the Swedes or Germans - and they will have a very good car!
Bobby was awesome! He explained all the car features and made each step of the process run smoothly. He made sure I was happy with the price, financing and most importantly I love my new Legacy. Thank you!
best car iv'e owned in years
by Td the car nut from New Port Richey Florida
January 25, 2019
This Vehicle has done everything iv'e asked of it and has never let me down.To me the styling is excellant and interior is greatAll the conveinaces this Veh. has far exceeds my wants and needs
Bobby was a pleasure to deal with, we had so much fun and he made the whole process of getting a new vehicle less stressful. We were only shopping around for a new vehicle and the weather was rainy and it really was an unpleasant day to be test driving vehicles but we hit it off with Bobby and he made the whole experience be great. He made sure we were happy with everything and we got our new car the same day we test drove it. Thanks Bobby !
by Karen Singleton from Lancaster, PA
January 20, 2019
I thought this vehicle was a great car for the value. It drives well, and has great "get up and go." It's a great family vehicle, and has plenty of cargo space for all of the gear hauling you do as a parent or active person!
Everyone was friendly and honest about the inventory, the process of buying my car was also quick and painless! I would recommend this seller to anyone looking for great customer service and nice used cars.
Love this car!
by Pam from Georgetown MA
January 26, 2019
I bought this car because I was looking for a 4wd that could tow at least 3000 lbs if needed. I’ve owned this car for approx three years and I use it to drive to work and up to visit my friends in Maine. It is extremely reliable with loads of interior room for all transport needs. I highly recommend this auto.
Purchased a new showroom Porsche Boxster for my wife’s Christmas present on 11/30/18. Of course she loves it.
the process was easy an congenial with Kim Smith , who is super knowledgeable about Porsche’s.
This makes our fourth Porsche and all of them are masterville to drive.
Thanks Kim an everyone at Porsche Southpoint!
Meets all of our needs
by Brunan from Kenosha
January 17, 2019
We have wanted an Outback for several years and finally bought one. We had a Legacy and loved it but wanted more room and towing capacity. Love how it handles in the snow.
Went to Hendrick Subaru Southpoint, to test drive and ultimately purchase a Certified used Forester. The one we viewed online was sold when we arrived but, we had a 2nd car picked. We drove it and decided to purchase. Within less than 3 hrs. we were driving off in our "New to us" Certified Forester. With the help of Gaelan Fraboni, and Will Priest, we have a newer car with short and comfortable payments. The whole team at Hendrick Subaru is fast, efficient and professional.
Great car for commuting and heading for adventure
by Marty from Seattle, WA
January 3, 2019
This is my adventure car. It is great in the rain and snow and for heading to the mountain trails. The ground clearance is great for the rough mountain roads. Love it.
A very good experience with a Subaru service advis
by Bob Marotto from Rougemont
March 20, 2018
4.8 (478 reviews)
Chris did a great job as my service advisor. He provided good information and respected my wishes and interest. Also, he did not disappear once the sale was made but helped me tie up several loose ends. I can honestly say I received top shelf service from Chris and his co-workers and that buying the car was a good experience. PS. That's Chris from New York.
Very Good Car ! - Some Issues
by Mr.Atoz from Tampa Bay
January 17, 2019
Very happy with this car mainly because I have 6 cyl. version. Therefore no issues with acceleration. 10 way power driver seat, V6 power when I need it, Lots of safety features such as lane departure warning, low speed front and reverse crash warning. Blind spot detection warning. AWD system does have some jerky shifting at low speeds. Nav/Info/Entertaintment screen sometimes goes blank. But overall, very happy with this car. It is the top trim, so Im not sure I would feel the same with the lower trims.
I bought a used Legacy from Chris Kinkade last night and couldn’t be happier. Before going to Subaru, I had driven nearly 10 cars across all makes. Chris did a full walk around explaining features of two models even past closing time. I ended up purchasing and he even helped me pick the best auto insurance. He went well above and beyond in all ways! Will Priest also stayed late to complete my financing, again above and beyond and always friendly.
Nice vehicle, we like it.
by Russell from Lexington, KY
December 19, 2018
Our 2017 Subaru Outback limited 2.5 has been a very practical and reliable vehicle for us. Extremely safe with eyesight safety suite. However, the interior needs to be a bit more luxurious. The engine, road and wind noise were basically unacceptable. I remedied that by extensive soundproofing on teh doors, floor and cargo area.
Cam and the rest of the Performance Acura Team did a first rate job of getting my rear struts replaced, arranging for a loaner car and making it a pleasant experience. Everything was taken care of efficiently in a friendly, low-stress environment (like it always is); I've been getting my Acura serviced here since 2008 and have never been disappointed.
Love my Outback!
by Otisco Marion from Marietta, NY
January 2, 2019
My Outback is very comfortable and convenient, and has all the bells and whistles I need. It is very reliable and goes through all kinds of weather. The drive is quiet and smooth, and my 2 golden retrievers fit in the back.
I got the ball rolling with 4 dealerships but Junior gave me a quick & fair quote over the phone while the others wanted me to do the leg work and get the best deal and then come back to them so they could beat it. Junior just gave me the best deal and it was done. Thanks!
All around competent performer
by OldDog from Salem,MA
January 22, 2019
Decent value for the money. Superb AWD. Good quality materials used in interior. Mileage in the 6cyl is so-so. But better performance makes it worth it. Quality issues with the high end head units, and a recall for gas gauge being off by 1/8th tank.
Emmett was excellent. Was looking to get a family vehicle and he got us a real good deal Will be buying again from him and this delership
My fourth Subaru
by Jillo from Corry, PA
January 27, 2019
It met all my expectations! I absolutely love it! The ride is so comfortable for the driver and riders. The heated seats are perfect for this weather. I have nothing negative to say. I just wish I could have purchased a new one!
I love these guys!! Not only did they save me from a total vehicle nightmare (2 blown engines in 4 months in a car I financed from somewhere else almost a year ago) but they put me in a beautiful upgrade, which I never thought was going to happen! I went from a Kia soul to a low mileage landrover that was priced extremely well and loaded with features!
And to top it all off, they waited an hour and a half past close for me to get to them, not including the time it took to get through paperwork.
They handled everything with my bank and did as much as they could to make the process as easy for me as possible. I needed that. I was super stressed after blowing my new engine the day before.
I have 100% confidence in their integrity and intentions. This is not just some shady sales lot. These guys really take pride in what they do.
My first point of contact was a phone call with Jeff. He shoots it straight. I wouldn't have driven over 2 hours otherwise.
When I arrived, I met with walt Jr. He's a surprisingly pleasant young man that's extremely knowledgeable and attentive. Walt Sr. And his beau (I'm so sorry I don't remember your name) were there as well just to help :)
Tl;dr. These guys made my car buying experience the most pleasant, effortless and stress-free I've ever had. I kind of wish they were in the business of more than just cars because I would use them for as much as I could. Give this sweet family business all your money :)
I love this car
by Judi5 from Newton, MA
December 21, 2018
My Outback is sturdy, dependable, comfortable and, as far as I'm concerned, really cool. It handles really well in the snow and is rugged enough so I feel comfortable driving just about anywhere, yet luxurious enough to enjoy long distance trips at the wheel. It is also very highly rated for safety, which makes me feel more comfortable driving my family around.
Had a great experience buying a car. They were friendly and easy to work with. A very smooth buying experience and will buy again. No high pressure sales.
I love my Pearl.
by Laura from Tampa
January 26, 2019
I drove my Pearl across the country from California to Tampa Florida, with no issues! Dependable/reliable and durable. Pearl was love at first site and thanks to the folks at Capitol Subaru, California I was able to finance my Subaru, with not stellar credit they helped. Now my car is fully paid for and I love my Outback. I got my son to buy his own 2016 Subaru!
This was one of my best experiences at Matthews Motors Service Department. I was very impressed with the staff who went the extra mile to take care of my car, showing me tangible evidence of my car's needs. Thank you!
Reliable and practical mountain vehicle
by subarusnowboarder from Denver, CO
December 18, 2018
While it's not the most eye-catching or fun car on the road, it certainly is very practical and a great bang for the buck. Great in the snow, good on gas and very roomy inside.
This was the best car buying experience ever. The staff was friendly and very professional. The deals are unbelievable. I would recommend this dealership to anyone looking for great car's at the best price.
Have only owned vehicle for a few days
by MaryGMA from Ashford Wa
January 23, 2019
Very well accessorized. Really too many bells and whistles for my need.
Someone that is younger and more into cities and technology with cell phones will appreciate what this car has to offer. I personally will probably never use all of the gadgets.
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