Matt is a great sales guy. We purchased three Subaru's within a year. We absolutely love our Subaru's and Matt is our go to guy. He is patient and answers all your questions. Event after you leave if you have questions he will respond promptly. I would definitely recommend Matt and this dealership.
Very Good Car ! - Some Issues
by Mr.Atoz from Tampa Bay
January 17, 2019
Very happy with this car mainly because I have 6 cyl. version. Therefore no issues with acceleration. 10 way power driver seat, V6 power when I need it, Lots of safety features such as lane departure warning, low speed front and reverse crash warning. Blind spot detection warning. AWD system does have some jerky shifting at low speeds. Nav/Info/Entertaintment screen sometimes goes blank. But overall, very happy with this car. It is the top trim, so Im not sure I would feel the same with the lower trims.
This dealership didn’t have my particular car on the lot when I first visited. However, they were able to get the car in on a timely manner, especially compared to other dealerships I had previously visited. Also, the vehicle was reasonably priced.
I Love my Dreamy Green Subaru!
by AgentK from Montague, MA
January 19, 2019
I've been a fan of Subarus for years and this model is the best I've had. I like how the large navigation screen, which I found annoying and not very practical in earlier models, was eliminated and replaced with a smaller screen that displays radio stations. And, this model has a digital clock that isn't in military time--such a relief! Overall, a few nice changes from years past. A beautiful color in pearly green too!
She was the best experience I???ve ever had with a car salesperson! She makes you feel right at home. Has any information you may need right at hand. Very easy streamlined process with this great person! Will definitely use her again in the future and recommend to anyone who is looking for a new car!
Have only owned vehicle for a few days
by MaryGMA from Ashford Wa
January 23, 2019
Very well accessorized. Really too many bells and whistles for my need.
Someone that is younger and more into cities and technology with cell phones will appreciate what this car has to offer. I personally will probably never use all of the gadgets.
I had a good experience buying my 2018 Forester at Victory Subaru. I got a quote online from Louie Hernandez for the right trim/model I was searching for. I also got the best price compared to other dealerships. The sales associate Tony Rodrigues was very attentive and energetic. The whole process of finalizing the deal and signing the papers was fast. Himanshu (Finance) was also good explaining the paperwork and other options.
There were some minor things I didn’t like so I initially gave them 3.5 stars.
However, based on my experience with the Service department and the day I picked up my license plates, I changed the overall rating to 5 stars.
Special mention to:
-Joel, Alan, and the rest of the Service department
-Kassandra (Customer Service)
-Mike Medina (Sales) for quickly offering to help me when I picked up my plates
Love my Outback!
by Otisco Marion from Marietta, NY
January 2, 2019
My Outback is very comfortable and convenient, and has all the bells and whistles I need. It is very reliable and goes through all kinds of weather. The drive is quiet and smooth, and my 2 golden retrievers fit in the back.
Great team (you do not need a review so you get a pat on the back. This is the downfall of companies. People spend to much time trying to get a 5 that everything else suffers. As I stated the experience was great. However this side of the experience is going downhill. Do your job everyday the best you can, enjoy it or get out. I HATE this side of your business, do not let it consume you) you do your job well, keep up the good work. Get rid of the survey.
by Kellyw from Nicholasville, KY
January 29, 2019
Comfortable ride,love the adjustable seat that fits me perfectly. Very quiet. Every amenity you could possibly need. Safety features sold me on this vehicle. Sound system is great.
He is the best and nicest guy for any of your car needs. He takes the time to answer even the dumbest questions - and believe me ......I've had lots !! I would recommend anybody to him in the future, and will keep doing business with him as long as he will have me do so. 👍👍
Great car for commuting and heading for adventure
by Marty from Seattle, WA
January 3, 2019
This is my adventure car. It is great in the rain and snow and for heading to the mountain trails. The ground clearance is great for the rough mountain roads. Love it.
At a recent visit to A and T Chevy we were waited on by David. We found him to be a polite and knowledgeable young man. Our buying experience went well into the evening, test driving more then just one car. David never lost patience with us and our incessant questions, even when I know that we had interrupted his dinner and we were all growing weary. His level of professionalism never wavered. There was not a question that he could not answer, and I see a bright future for him in the automotive industry!
Very happy with our purchase
by Therese from Mpls, Mn.
January 29, 2019
This car meets all of my needs. It is a dependable car with a few preferred features: AWD, heated seats, leather interior, excellent repair history , affordable .
Amazing service from start to finish. Seamlessly easy transaction! Could not have asked for a better sales representative! Thank you for everything. We will be sure to recommend!
Test drive of an outback
by Paul from Sandy
January 20, 2019
Great potential vehicle unless you have very tall people. The vehicle lacked leg room in the second seat if the driver seat is all the way back. The lane assist feature is great along with the four wheel drive system. I looked carefully at purchasing this car until we hit the leg room issue.
Everyone was very friendly, helpful, and professional. I couldn't be happier with my new car, I constantly look for reasons to drive now. I will be coming back for my next car :)
My fourth Subaru
by Jillo from Corry, PA
January 27, 2019
It met all my expectations! I absolutely love it! The ride is so comfortable for the driver and riders. The heated seats are perfect for this weather. I have nothing negative to say. I just wish I could have purchased a new one!
With my job I got VIP pricing on a new Subaru and decided to look into a new Ascent. Went to A&T Subaru since it was so close to me to do a test drive. They also had a demonstration of the Ascent???s Eyesight system that day and I managed to score a free Yeti cooler and a plush Ascent toy. Speaking of which I have two autistic kids and Kevin managed to get me another one so my kids wouldn???t fight lol. When it came to going over the car Kevin was extremely friendly and easy going and did not pressure me whatsoever. He helped lay out my options for a lease and clearly explained the various trims and pricing with options. With VIP pricing there wasn???t a need to haggle which made things much easier. I decided to place an order to my exact specification and thought I would be waiting 6-8 weeks or more based on feedback I heard from others in general. The Ascent just came out this year and has been hard to keep on the lot everywhere. Lo??? and behold i got a call from Kevin exactly 3 weeks from when I ordered it! Fastest turnaround I ever heard of for an Ascent after placing an order to specification though I think the dealer lucked out getting an allocation just in time. He helped to reduce my wait by sending me paperwork electronically ahead of time and when I got there my car was getting detailed! I was blown away when he drove it to the delivery area. Absolutely gorgeous! I???ll definately be coming back to A&T Subaru when my lease is over to swap for another Subaru!
So far so good
by Ironpen from Macomb
January 14, 2019
Owned the car for a short time so cannot comment on longevity of reliability. However, the Outback is a practical and versatile vehicle, comfortable and reasonable on fuel. Few gripes include, no mirror link to connect to android, which seems like a total waste of a big screen to not be able to mirror google maps or waze, and starlink is useless. No LED daytime lights, but side lights are LED, odd setup. Noisy upon start up, sounds like a diesel. Stock battery is underpowered and sluggish in cold weather. Good points are, comfortable on the highway with low road noise and reasonable pick up, feels safe and solid. Lots of interior cargo space and option of extra roof space with the convenience of built in roof bars. Moonroof and heated seats are also a nice option. Back up camera is good but would have liked rear sensors as the car is quite long. Pleased with the car and hopefully it will prove to be a reliable vehicle in the long run.
Was looking for a used Mitsubishi Mirage for my girlfriend when I stumbled upon KB Auto Express. Jerry and Heather went above and beyond on responding to questions and listening to our concerns, and were friendly and reasonable throughout. Initially we were concerned because the front brakes were making some noise, and when we went to pick up the car Jerry had taken it upon himself to swap them out for us without an up-charge. The transaction could not have gone smoother, it really felt like buying from friends and not a dealership. We traveled over an hour to do business with them and would do it again without hesitation. If they have something you're looking for do not hesitate to reach out to them!
Outstanding driving experience
by Gio from Bethesda, MD
September 24, 2018
Safe and reliable wagon for a kayak sportsman as I am. This LL Bean edition has excellent and durable leather interior, but the diver and front passenger seats are designed for rather small butts and can be uncomfortable without a foam cushion. It burns premium gas and is rather thirsty: 16-17 MPG in town, 20-22 on highway. A classy old trouper at 130K miles and going strong.
My salesman was Mr kyle Manley a young man that knows his job and is very professional.I would recommend him to anybody young or old.I wish him all the best in his career.God bless him.The guys in finance Department are also Professionals.But they made one mistake.And that was,after running my credit with their Bank(Chase) and didn’t like the interest rate that was offered.I should have been informed first before trying another Bank of their choice.I would have preferred PNC Bank instead because I have history with them( Mortage & Car Loan ) and my interest rate would have been far less than what they accepted from Bank of America.I will definitely be refinancing my car loan at a later time.Otherwise than that, I’m very happy with the 2019 Subaru Outback that I purchased.Thanks to the Management and staff at Faulkner Subaru.Happy Holiday guys.Mr Floyd
All around competent performer
by OldDog from Salem,MA
January 22, 2019
Decent value for the money. Superb AWD. Good quality materials used in interior. Mileage in the 6cyl is so-so. But better performance makes it worth it. Quality issues with the high end head units, and a recall for gas gauge being off by 1/8th tank.
Over the years we have purchased 3 cars from Faulkner.
All were priced right and the experience was painless.
New Car Purchase
by Marie from Bishopville, MD.
January 30, 2019
Just purchased this car but I can tell you it rides smoothly and is comfortable. Just learning about all the improvements to cars since our last car purchase but it looks harder than it is. Looking forward to driving this car for years to come.
My experience here was wonderful. It was my first time buying a car of my own and I didn't feel pressured into anything. They walked me through the whole process, and I felt like I got a great deal. Mike, the salesman, was so helpful and accomodating. I definitely recommend this dealership!
Great car, good gas mileage and very comfortable.
by dixie95051 from Fox Island, WA
January 11, 2019
This car met all my needs, is stylish, comfortable and has great gas mileage. I love the car! It’s a great car if you have dog!
Great salesperson (Jared)! He is honest and kept me informed while I waited for my car to arrive (it took about 2 months).
by Karen Singleton from Lancaster, PA
January 20, 2019
I thought this vehicle was a great car for the value. It drives well, and has great "get up and go." It's a great family vehicle, and has plenty of cargo space for all of the gear hauling you do as a parent or active person!
by Extremely satisfied customer from DealerRater.com
November 28, 2018
4.8 (174 reviews)
I had to locate a vehicle quickly since my vehicle was totaled. I inquired about a van online and received an immediate response. Joe took the time to answer my questions and set up an appointment for me. I received great customer service from Parvaz and Vince in getting the deal done. Throughout the entire process they kept me informed, answered my questions and helped me find the right vehicle for my needs. I can honestly say they all reduced my stress level considerably in this experience. I can???t thank Vince, Parvaz, and Joe enough for their professionalism and assistance. I will recommend you to everyone!
Love this car!
by Pam from Georgetown MA
January 26, 2019
I bought this car because I was looking for a 4wd that could tow at least 3000 lbs if needed. I’ve owned this car for approx three years and I use it to drive to work and up to visit my friends in Maine. It is extremely reliable with loads of interior room for all transport needs. I highly recommend this auto.
I just want to say that academy Honda was a very straight forward dealership when it came to pricing and their service was great . I came in originally to purchase a used Honda Accord and ended up leaving with a new accord and couldn???t be happier ! Bryan was very easy to work with and went over all the features of the new car with me .
best car iv'e owned in years
by Td the car nut from New Port Richey Florida
January 25, 2019
This Vehicle has done everything iv'e asked of it and has never let me down.To me the styling is excellant and interior is greatAll the conveinaces this Veh. has far exceeds my wants and needs
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