They had the exact car we were looking for and the price was great. They made the whole sale process easy and quick. Dealership is new and clean with a great waiting area. And when we picked the car up it was spotless.
Drop my car off for warranty work the night before. Early call the next day saying my car out of alignment. I never noticed that. Call late that day saying the warranty work can???t be complete for four days. Alignment report looks ok. Says ???an alignment not performed??? right on report. Invoice says ???customer requests??? to perform alignment. I think this is a scam. I think cars can be technically out of alignment but it is not enough to require an alignment. These guys can???t wait to tell You the car is out of alignment so unsuspecting people like me authorize them to fix it.
I worked with Jeff B, who was very courteous, patient and professional. He answered all my questions and there was no sales pressure at all. He took a great deal of time in order to explain all the features, bells and whistles of the vehicle. It was a relaxed experience and a pleasure to work with him.
It was incredible working with Marc on purchasing our new car. Marc was easy going and took the time to walk us through the vehicle. On the day we were to pick up our vehicle, we ran into issues at home and were late to our appointment with Marc. Marc made magic happen with our insurance agent and the RMV to make sure we'd be able to still bring the car home that day. The folks are MetroWest Subaru were tremendous down the line.
Traded my 2015 STI for the 2019 Grey series STI. The dealer went above and beyond my expectations not just to get the car but also making this whole transaction seamless. Very knowledgeable and respectful staff.
Alex helped me in the service department. I drove in with a screeching and rattling. I was fearing the worst. They could have sold me anything to have the noises stop. Alex explained to me with language that I could understand that the technician found it was merely a pebble which got caught by a plate with the brakes and the rattling was just the heat shields. All of which they could take care of on that visit. I did have to wait a couple of hours but overall I was extremely happy with the service that Alex and Chris the service manager provided.
Marc Soloway was awesome! He took so much time with me explaining everything I needed to know! I got a great deal. I wasn???t pressured at all! It was a very smooth process!! Ron, in finance had everything prepared! All I had to do was sign on the dotted line! Everyone was very professional!! I would highly recommend MetroWest Subaru to anyone!! Thank you Marc, Ron, and MetroWest Subaru for a wonderful experience!! I love my car!!
Marc, from our first meeting and on, was knowledgeable and very friendly. He has a very solid understanding of the vehicles he sells. I would recommend anyone interested in a subaru to speak with Marc.
I recently purchased a 2018 Outback, and I had an excellent purchase experience with Mike Cerqueira. Everything was clear and direct, I felt the interactions were honest, and the price seemed fair. His product knowledge was also excellent. We'd recommend both MetroWest in general and Mike in particular.
Mike's attention to detail made it a great experience
by Maddy from DealerRater.com
December 5, 2018
I don't even live in New Hampshire state. I was visiting a friend of mine, for a birthday party & since I was in the market for a Accord ; my friend suggested we take a quick look at the dealership that was just two miles from his place. I was greeted by one of the managers & handed over to Mike. From the beginning he was very open about the pricing & what he can sell the car for. The fact of the matter is he called on the phone another dealer I had seen earlier, to compare the charges with me listing in, never seen anyone do that before. If you known what exactly you want & have a fair price in mind, my two cents is these guy will most of the time meet it or beat it. Thanks Mike for all the help. Happy Holidays to you & your family.
I purchased a used 2014 Audi Q5 Tdi for from David Josephson and Tarek at Gallery BMW back in August for my mother. She had a few issues with the car and I was beginning to think I'd bought a lemon. She lives in NH and David sent up a loaner car for her, took the Q5 back to his shop, ordered parts from Germany and fixed EVERYTHING! The car has been absolutely PERFECT since. David Josephson went above and beyond what I'd expect any used car dealer to do. He was friendly and was very professional. He made purchasing a car from out of state simple. I recomend David and the BMW gallery to anyone looking for an honest dealership. They stayed true to their word and went ABOVE AND BEYOND!!!!
Wonderful! Very friendly and helpful! I was able to get my Jeep within few days! I didn???t really have to worry about anything, they did everything needed!
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