Used Subaru cars for sale in Niles, IL

Great dealership and personel. I would only say sometime they try to attend more than one customer at a time but overall was a smooth experience.

The Subaru WRX lost its signature subie rumble when it was redesigned with the all new FA20DIT engine. However, don't let that deter you from this Subaru WRX because what it lacks for in noise it more than makes up for in the performance department. The instant turbo spool and glorious turbo noises that come from under the hood can be only described as HEAVEN. The car offers more performance than what can legally be had on the streets and that is ok with me. The perfect car that doubles as a family sedan.

Entered for a car review and exited with a new car. All thanks to Josh and his great professional work, great details and smooth explanation. Glad to be your customer. Excellent service!

I'm still driving the 2019 Ascent with 56k miles. Other than a few recalls handled quickly, no issues whatsoever. Dependable, quiet, performance, comfort. I just had a loaner of the 2023 Ascent Touring model and I was amazed at the improvements. While I am keeping and love my 2019, the 2023 has improved handling, quieter, the transmission is certainly smoother and a solid and comfortable ride. Perhaps it has to due with the Touring model. I am not certain. I find my Subaru dealer to be honest, supportive and with an educated staff. This Ascent is large, which I enjoy immensely and without any family. The fit and finish is outstanding and the dash is quality components. No cheap plastic knobs or low grade materials. I would encourage you to test drive one today.

Service Advisor Mr Sardor, took care of my 30000 miles maintenance of my Ascent. He is very professional and very efficient. He is the person to look for when it comes to service of your vehicle.

Great SUV. Very comfortable, Performance is acceptable. I am 6' 2" and I have plenty of leg room. Even have to move driver seat forward to drive. Auto adjust feature for driver seat is nice. Wish it included side mirrors also. Only drawback I find is the gas mileage. In this day of soaring gas prices it is a huge downside.

I want to thank Giovani for a wonderful customer experience at Berman Subaru. I brought my Outback in today (8/16/2022) for scheduled maintenance. I am happy to give Giovani a 10 (and more)! I could tell right away that Giovani took pride in providing exceptional customer service. His dress was business casual, his demeanor was so very pleasant, and he provided accurate information, and he listened to my questions without rushing me. Giovani treated me with respect, and I have no doubt this is how he treats all of his customers. I needed to have my car back to me at a certain time, and while Giovani told me he did not want to “over promise” me anything, he would make sure he would do everything in his power to make sure I could get out at the time I needed to. My car was ready for me ahead of the time that I asked! Just a great experience, and I’m so pleased to have been able to work with Giovani!! Giovani’s genuine attitude put a smile on my face! Thank you Giovani!!

Recent purchase two months old... I had high expectations and so far they have been exceeded. Quite, smooth, plenty of power and more technology than I will ever figure out.

My experience was pleasant . The scheduling and dropp off was seamless. Sardor was knowledgeable and efficient. The facility was clean and the staff was nice.

Lots of safety features. Easy to drive. Very comfortable. I think it is well built . I feel good driving it . A car very much worth checking out

Sales process via phone was great and easy (Iowa Buyer). Pricing is exceptional. Pickup of car took a bit longer than expected (3 hours), but dealer was shopping for financing. Title work arrive by mail in about 2 weeks. Unfortunately, the "printed name" of seller was "Grand Subaru LLC." Signature was illegible. Iowa DOT rejected title, as a persons name matching the signature must be printed. Got a bit of runaround from Grand Subaru to get the name of signer. Resulted in trip #2 to Iowa DOT to get car registered. Level of service after the sale for paperwork was unfortunately less than deserved. Still recommend this dealer, but Iowa buyers need to check the title before heading to DOT.

We have owned this car for about a month and a half and have not yet refilled the tank. It is very convenient to run around and do local errands and shopping with just using the electrical battery power that costs less than half the price of gas. We roughly get 15-17 miles on a single charge. This is more than enough to get us around locally and perform everything that we need to do.

Lloyd Roin was our Muller salesman and he couldn?t have been more professional and welcoming. He patiently answered all of our questions. The car buying experience couldn?t have gone smoother from the road test all the way through to his explanation of all of my new car?s features.

Always a pleasure to visit this dealership. Members work hard to service your needs and offer clear explanations on what work is needed. I plan to buy my next car here as I have done for the past 20 years.

The Legacy is an excellent ride, with all wheel drive for that extra dependability in the winter time. Subaru is synonymous with reliability. I would recommend to anyone.

My recent visit was for a routine oil change for my 2017 KIA Sorento. I was greeted by Jared Dreyfuss who was very knowledgeable and professional. He communicated with me through the entire process and explained the all point inspection thoroughly.

I purchased my 2018 Legacy Limited with 2.5 L engine (50th anniversary edition) with heritage blue exterior and black leather interior in May 2018. I’m 75 years old and have been driving since I was 15. I’ve owned many vehicles during my life, both domestic and foreign made. The ‘18 Legacy is the best car I have ever owned. Generally, I don’t care for CVT transmissions but this CVT mated to the 2.5 liter engine is surprisingly quick in city driving. On the highway it accelerates and cruises effortlessly. Surprising for a non turbo, non hybrid 4 cylinder gasoline engine. Approximately 25 mpg around town and 37 Hwy. Fit and finish are excellent on my Legacy both interior and exterior. 4 years later the cabin remains quiet with no squeaks or rattles. The ride is smooth and luxuriously comfortable. It absorbs road imperfections nicely. Seats are comfortable with plenty of legroom front and rear. Plenty of Eyesight safety features but without the annoying auto stop/start and ACTIVE lane keep assist (these 2 features were added after 2018). The infotainment system is not perfect but overall well designed - My one criticism is that the voice recognition feature is mediocre. In summary, a very, very nice well made 4 door sedan.

Good service, short wait, pleasant staff, clean facility. Win-Win-Win

It is a nice car, It is comfortable to ride in as well as drive. However, I wish it had better gas mileage, especially with gas at $5 or more per gallon...

Wonderful experience with everyone at the Lexus dealership!!. Very friendly and helpful staff. Worth the drive from Madison to Schaumburg. Great customer service!! Everything went smoothly!!

2022 Outback XT Likes: Easy cruise control setting. Push steering wheel mounted tiny lever up or down...easy 5mph adjustment. Turbo gives good acceleration. 26mpg + overall. Easy steering wheel heater on/off. Blind Spot Monitor..Large, inside of side mirrors very visible. Nice interior...great fit and finish..classy. Comfy seats. Easy drop down passenger seats from opened rear hatch. Dislikes: Very annoying seat belt chime. This is an Outback, a sporty, take your car camping vehicle..so one would anticipate many in and out scenarios...like adjusting the kayak on the carrier, etc...yet EVERY time you have to clip on your seat belt or it will loudly drive you bonkers! Our two other vehicles (Toyota and Ford) do have the chimes, but not obnoxious at all). What was Subaru thinking? No high beam headlight override...go down a country road, and if it switches to low beam, you cannot override it as I can with our other two vehicles...it seems to be tied to vehicle speed, but is inconsistent. Setting the seat heater is unnecessarily complex (strangely for the front seats only). It is like a 3 or four step process, which takes your eyes off the road...at which time the car buzzes you to keep your eyes on the road...which are off the road because of this complex maneuver ...every other car we've ever owned just has at the simple button to push, as with the rear seats. AND...even on the lowest setting, the seat gets hotter and hotter, unlike our other two vehicles...till u have to turn it off. On entry, I hit my head on the door sill...I am 5'9", and yet.. Driving, the Subaru feels light; not firmly planted. The front end feels to want to wander...my wife thinks it is ok...maybe I am used to our front-heavy diesel truck. Heater or A/C is NOT automatic.... you have to monitor the fan..taking your eyes on the road ...with every other vehicle we have or ever had, you set the temp and theater/A/C adjusts the fan as needed. Finally...this may be just a "my car only" problem...one crossbar is loose...which gives me concern when hauling our kayak. Subaru looked at it and said it was within limits...yet, going through the parking lot, I have never found one other that is loose like that. This is mostly my wife's car, and she (5'2") likes it. She likes how it drives, gives her good vision all around, dislikes the obnoxious seatbelt chime and unnecessarily complex seat heater. Overall, it seems to be a well-built car, though our daughter, who has the same,(Touring XT) has had transmission problems at 40K miles, that she feels has never been totally fixed. We have had no engine or tranny problems, with 27k miles so far.

Eugene was great! A very nice experience! I would definitely recommend this dealership. We have been to several dealerships and bye far this dealership is great.

I get a lot of complements on my 2018 Subaru WRX Limited. I love how well it handles and it's quick too. I drive it daily and always look forward to getting behind the wheel.

Outstanding service department! Knowledgeable staff, technicians, and facility is spotless. The service representatives are very conscious of our wait time, keep us up to date on progress, and always provide a detailed recap of services performed. We could not be happier with Napleton's Palatine Subaru Dealership and Service Department!

Service was routine and fast and the fuel injectors were cleaned although I thought that would help with the car starting faster as there is some slight hesitation but that has not happened yet...maybe it takes some time to be affected.

Bought brand new off the lot in January 2020 and I've put just under 20K miles into it so far. Here's what I've seen so far: Good: - AWD keeps you on the road in even the most slushy and icy conditions. Driven this car through a few snow storms and never had to worry about losing control. - The driving assist safety features work very well, definitely has saved me from a couple minor incidents. Also the adaptive cruise control has revolutionized long roadtrips and I'll absolutely never be able to go back - Interior looks fresh and clean, seats are very comfortable. I'm always surprised how much trunk space this car has, plus the folding back seat make transporting some bulkier items easy. Bad: - I absolutely despise the entertainment system. The huge touch screen is cool but it is sluggish and unreliable. Often the inputs will lag several seconds or not register at all, which sucks when you're trying to turn on the AC on a hot day or the heat in the winter. The worst part is that sometimes when you start the car up, the user interface software won't start correctly and will crash, disabling all of the vehicle's safety features. Usually this fixes itself with an automatic reboot but that often takes a couple minutes. Once or twice I've had to pull of the road, turn off the car and turn it on again to manually cycle power to the console interface. - There's absolutely no reason to buy the sport mode when the CVT is so sluggish. Paddle shifters seem like they're almost disconnected as the difference between the "gears" is so minimal. - No way to disable the auto start/stop system, have to hit the touchscreen button every time. Overall: - I'd still recommend this car since the good definitely outweighs the bad. It's a car that does a lot of things decently but nothing exceedingly well. If you want a sports sedan, get the WRX. If you want a car that can handle rough driving conditions, get the Outback. If you want something more akin to a luxury sedan, go up a trim level to the Limited XT CVT. If you want a car that does all these things but doesn't lean too hard into any of them, this is your pick.

Excellent service as always! I?ve come here for 5 years and wouldn?t go anywhere else.

Great car but excessive tones/beeps/alarms/etc. Jolting. You think something is wrong with the car. Especially the seat belt one—SCREAMS at you. Creates stupid drivers who rely on all these warnings.

Would definitely purchase from them. Their cars are high end quality. I’ve looked there a couple times and was treated fairly with respect even though I didn’t purchase. There was no pressure. I just wasn’t ready to purchase but at least wanted to test drive the vehicle.

At the start, I wanted the Toyota 86 over the Subaru BRZ. However, the supply for a new Toyota 86 is zero in my area, and the Toyota dealerships were not interested or able to help. Thus, this motivated me to investigate the Subaru BRZ--and I glad I did. My nearby Subaru dealership is wonderful in customer treatment, vehicle inventory, and price. The BRZ offers more for the money and will have Subaru instead of Toyota to service the Subaru engine that is used on both the 86 and BRZ models. The appearance, handling, and response are great.

I bought a Lincoln Navigator Select here on the 5th and drove to Dayton without any problems. I'm happy with how it drives and I feel good about the entire buying process. This dealership has some really nice people working here and I recommend checking them out. The best thing other than the price, they're not pushy!

Bought this car three years old with less than 50K miles on it. I’ve loved it since we got it. It has been very reliable, fun to drive, with pretty minor drawbacks. For example the maintenance has been very minimal. I haven’t noticed ANY oil burning or leaking (I have personally changed the oil every 3-4K miles). Sometimes on long trips it will burn some oil and need a top off, which the car alerts us to. Overall I’d buy this car over and over as long as it fit my needs at the time. Currently looking into an Ascent for future hockey trips and other trips.

Purchase a 2016 Jetta GLI and could not be happier. They gave me more than I expected for my trade in and the payments were lower than my last car. I appreciate Tricia and Don for them working with me.

Took a used Brz automatic for a test drive and wow. I've driven heavily modified suspension/engine cars, german cars, fast fords, lexus, nissans but xxxx. The feeling you get from this car is fantastic. Handling and steering are so good from the factory it really makes up a lot for the missing ponies. Really though, it only needs a little more power. Not a turbo or supercharger. That would only blow up the price fast. Aftermarket bolt ons would liven it up. For the price its hard to beat. Sure you can not pick it's slow. Try to find this kind of steering handling outside of Porsche prices. Consider you'll have more fun below the speed limit than most and stay out of jail at the same time. Other than this, you could buy a miata

This is my 4th Subaru, 1st new & 1st Impreza. I hated my early 2000 Forester-boxy/noisey loved both of my outbacks. Other than regular maintenance none of them had any major problems. Subaru of America never hides any issues or recalls, they have been quick to alert me and fix ALL. Every car company has recalls, sadly many companies try and hide the fact or sweep it under the rug so they don't have to fix it or pay up. Not Subaru in fact after my 3 year warranty ran out and they found an issue with the tires, Continental would not cover them nor prorate them. Yet SOA stepped up and paid for all 4 mounted, balanced, and alignment for FREE! Now THAT is a customer friendly car company in a world of rip-offs! They have me for life! I'm getting 30 mpg town and 40 highway! AWD that's awesome!

The Legacy has all the amenities I was looking for in a used car which is hard to find in a 2018. They style of this car inside and out is awesome.