Used SUVs for sale near Chevy Chase Section Five, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

Practical. We love our 2020 Ascent Limited and we live in the south. We have a large family and this is great while the kids are small. Once more than three are teenagers, we'll definitely need a larger vehicle that provides more leg room if you're sitting on the back row. Love the convenience and ease of how the rear seats fold forward when I'm shopping and/or loading up from the back. The 10 year 100k mile warranty was reasonably priced at less than $2.5k. Haven't had to use it yet (knock on wood). Again, it's practical so the seats aren't as plush as premium vehicles but they're nice and comfortable. This pretty much describes the interior. The electronics are comparable to most vehicles. It has everything you need but nothing over the top. (Again, practical.) Greatly appreciate the cabin air filter and ease of changing it. I like smelling a fresh interior all the time. We're in the south where it's high in pollen, so the HEPA cabin filter is perfect. In my opinion the Ascent is a great mid-size SUV option that looks nice, is practical and has that Subaru reliability.

Very accommodating and informative even though I didn’t purchase. Would consider them in the future.

Previous minivan owner we didn’t realize we had out grown our minivan till we realized the amount of space in our new truck. We have 4 active kids from 5-15 that are in multiple sports. We travel a fair amount both to the airport and on road trips. So our new vehicle needed to get all of us and luggage wherever we’re going. So far this is doing it.

I had an excellent experience! The Tysons team go above and beyond to ensure you find the perfect car for you at the right price. Shout out to Mike, Lesley, George, Valerie , Emilio and Sam. Thank you!!!

I recently leased a 2024 Quattro premium plus 55. I have not had the severe issues others mention in reviews, but agree that the electronics and software are sometimes frustrating. It drives nicely for an SUV (I prefer driving small cars). I don’t like the behavior of the brakes. You have to really step on them for the final 5 mph to complete stop — they are not linear. I know VW knows how to do brakes in an EV, because the e-Golf is fantastic. Also annoying are the steering wheel buttons — again, big downgrade from the e-Golf. Overall, happy with the great lease deal I got.

We just purchased a new Acura Integra from Yong Kim at Pohanka Acura. This is the second Acura we purchased from Yong because he goes out of his way to make it an A+ overall experience. We really enjoyed catching up with Yong since the previous Acura purchase a few years ago. Yong provides excellent communication, straightforward pricing and no pressure. We also had the pleasure of working with Shahbaz Butt in the finance department. It was a very efficient process. We highly recommend Pohanka Acura and wouldn't go anywhere else.

I've owned this car for a little over 10 months now, and I thoroughly enjoy it. Some of the things that could use some improvement would be road noise, speakers in the back are almost inaudible, placement of the infotainment screen is kind of odd, and maybe less plastic in the interior. As far as the engine goes and transmission, transmission runs smooth and the engine could use a little more get up and go. Of course I only have the 2.0L. The ride is pretty smooth and I don't feel too many bumps like I did in my Soul.

Darius provided us with great customer service. We addressed a few minor cosmetic issues with the vehicle and he immediately took care of them. I will highly recommend Eastern Automotive Group to my friends and relatives looking to purchase a vehicle.

In my many years of car driving and ownership, I have rarely had a better vehicle than my 2019 Jeep Compass Latitude. It has been reliable, comfortable, fun to drive and, for its' size and type, very good on gas. In April, I will have been driving "Lattie"for 5 years. My upkeep has been minimal. She is pretty and still looks new. This vehicle is such a pleasure to drive. Handling and response are excellent. Controls are super easy to manage and absolutely love the heated seat and steering wheel. On a long trip, it is very comfortable (yes, I have ridden in the back seat, too) and fuel economy was just great...fully loaded with air-conditioner on and travelling at highway speeds gave me 30+ mpg. Really can't complain. My Neon didn't do any better. This is a great vehicle. Oh, and I had leased it new, and purchased it when the lease was up..that's how good this car is!

I had a truly wonderful car buying experience—ten stars! Sheehy Nissan of Manassas was fantastic. Every step of the process was clearly and pleasantly explained. I received exactly what was agreed upon over the phone, and all the paperwork was completed smoothly. I highly recommend Mr. Ash (salesperson), Mr. AJ (manager), and Mr. Wally (business manager), as well as this dealership, to anyone looking to buy a car. Thank you!

I've had mine for 2 years now. Bought it new at Lexus of Louisville. The service there is excellent. I have the sport model and I couldn't be more satisfied. The ride is smooth. The gas mileage is great. The small size is all I need. The back seats lay down if I need extra room. It has good power for me and I would buy it again.

Our experience on June 6, 2022 it was a great one. Robert the sales manager and our sales consultant Murad Qazi. Were absolutely fantastic. The customer service received rivaled and surpassed any that you would receive at any Big brand luxury Dealership. Our purchase was reasonable and at fair market value. All of the cars are in pristine condition, so the search for one vehicle could have you challenged in selecting just one. We purchased a 2020 Mercedes-Benz GLE 350 4 Matic that had just been received and had several inquiries already. The experience with Murad was wonderful, a true salesman who put us at ease with his cheerful and comical personality. To note every person we encountered here was a true professional and made us feel like a long time customer and a friend of the business. We are surely to make our next purchase from here and I recommend anyone to come and enjoy this delightful car buying experience. Thank you, Marcus L. Jones

I love this SUV very nice very comfortable and very smooth it has all the features in it that I love everything is perfect I have no complained about it

Extremely professional service and top concern for resolving the problems. My service adviser, Crystal Vanderpuije, understood the issue with the car and made sure it was completely taken care of. She is very hands on when it comes to making sure the customer's issues are resolved. The technician that worked on the car took the initiative to order a part for an issue he discovered that I had not initially addressed, and resolved that problem without my prompting. That's the kind of service that you always hope for but rarely find.

Good quality car. After so many long trips I enjoyed any time with my family, ex. Medellín to Guajira more or less 1000 KMS ~ 600 miles. It is an Mt Advance version and does not have as many technical assistants. But it is a city car, don't expect too much. it doesn't have much strength

My experience was good. However, because the used car was not a Volkswagen, the salesperson did not know a lot of details about the Audi I purchased.

I leased a 2015 jeep compass, I loved it. My daughter is now driving it and she loves it as well. I'm now leasing a 2019 Jeep Trailhawk and couldn't be happier.

I bought Tucson 2023 and I salesman was Chris Gipson. Chris is a charming, respectful and very knowledgeable person, he will explain everything about the vehicle and will let you to make a decision, he is not pushing you but he will encourage you to make a right decision. I have very good experience with him and recommend him to everyone

1 month in and really enjoying the car. Very comfortable and quiet. The ride is smooth and pretty responsive for a true 3 rom suv. Charging has been easy and can use any fast charging stations. Home charge is very easy. Set the time, plug it in and all charged by morning. The range is holding pretty true. Using air-conditioning and cooling seats on the highway will drop the estimated range but I still did 270 miles I am 6'5" and I can fit in the 3rd row and have someone my size in front of me. The electronics are all their and using the auto hold a lot.

Candace was super friendly from the moment I arrived. She greeted me with a big smile, and she kept me in formed throughout the process.

Rides great high priced vehicle not worth 70,000 maybe 45,000 other than price runs great looks great after a year.would recommend Toyota quit price gauging your gonna lose customers for this.

Client Advisor Arben Vila was a pleasure to work with. Even though we did not purchase the vehicle, he treated us with the utmost respect.

I have had several hybrid SUVs, Lexus and Mercedes, and this is at the top of the list for me. The hybrid drive is seamless, smooth, and responsive at all speeds. This is the largest hybrid SUV I have owned and yet, it is the most fuel efficient. Amazing mileage around town (50+ mpg) and highway cruising with the little 4-cylinder is very efficient. At highway speeds the transmission keeps the small internal combustion engine from working too hard but when power is needed for passing the combination of torque from the electric power plant along with the turbocharger provides instant responsiveness. Inside, the SUV is roomy and luxurious. The finishes benefit from the Italian roots of the owners to provide a beautiful harmony of design with soft supple leather and rich hardwood trim. The electronics work extremely well from the MacIntosh sound system to the driver assist and lane-keeping features that virtually drive the vehicle for you. The seat air conditioning and built-in massagers make even long driving trips relaxing. Yes, there have been some recalls, expected in an early edition of a new model. The only negative has been in servicing the recalls. Jeep dealers are still basically just old Chrysler/Plymouth/Dodge operations that are not prepared to handle high-end vehicles and the customers they attract. Too few technicians, and poor scheduling between the service writers and the shop. The service waiting areas are designed for truck drivers not owners of luxury automobiles. Stellantis may have upgraded the vehicles to a much higher level but their achilles heel is the dealer service network.

Very good On time Will recommend service department to my friends thank you thank you hope all in this dealership have a great holiday season

I have had a very positive experience so far. I had some small issues but nothing major. They were fixed fairly quickly by the dealer. The mileage does drop drastically in the winter, but I knew that before purchasing it. It is roomy inside, and drives great.

Big shout out to the team at Koons Toyota for making me and my mother very happy. They went above and beyond to make sure my mother and I were taken care of. It was worth the 7 hour drive and would recommend these guys to anyone looking for a vehicle. Appreciate all you guys did for us and god bless.

Great car for trips around the city. A blast to drive. Good range. Maneuvers really well in tight spaces. I’m 6’ 2” and there’s plenty of room in front and back seats. Easy to charge. Inexpensive to maintain. However, the bench seats are extremely uncomfortable. Back up beep is way too loud and annoying. Not worth the price unless there are substantial state and federal incentives.

Provided info on vehicle, as requested. I appreciated their response which helps with my car search,

The smoothest ride! The best for a little family. Went on a road trip and was insanely comfortable. Very spacious and good on gas. Highly recommend

Another great service visit at Safford Jeep! I owned a Mercedes for many years and was accustomed to superior service...and had high expectations. Safford Jeep service department always exceeds my expectations with efficient, expert service, and friendly, courteous treatment. Most of my satisfaction comes from the efforts of my service advisor Alex Alvarado. It's nice to be greeted by someone who knows you, and your vehicles. I'm certain he'll be the manager of a service department at some point. Keep up the good work Safford Jeep!

I’ve had my 2019 trax 52k miles for almost 3 years, absolutely love the car no problems so far(knock on wood) only small minor inconvenience a ground wire got a little dusty and was cleaned. I have done the pcv fix as Chevy did not make it good for these engines in the long run. Not a lot of power for my liking so I modified some components. Not very friendly for tall people im 6’3 and have my seat set almost all the way back.

I dealt with Ali he gave me one of the best quote in the nation! He was so great and professional. Unfortunately, I made the mistake of getting my own financing first and then picking out the car I wanted. I wanted a 2022 Highlander but I couldnt get more money for it from my credit union unless I cancelled the loan I already had and re-applied for a higher loan. I couldnt stomach risking being left with no loan.

What I do not like Remote start: There is no option just to start the HVAC, you have to start the car. The car needs to be locked. Why not combine 2 functions - lock first, then start HVAC. After getting into the car and starting, a number of features do not work and need manual intervention: Auto setting for heated seats and steering wheel Phone no longer connects. Manual intervention needed to connect CarPlay (several taps) I have not been able to get scheduled HVAC going from the app. Multi-Information display is almost obstructed by steering wheel. And I am 6’2”. Steering-wheel buttons are crowded. Setting, canceling, resuming buttons are close together and I need to look at the wheel to find the right button. Audio volume is much easier with a knob… I had to restrict the upper range of the lift gate opening so it would not hit the garage door. Now I hit my head on the lift gate edge if I am not careful. My car came with only 1 key fob. Several months later still no 2nd fob. Heat takes a long time to come on. Lack of recording cameras, like Tesla. Knob to put in Drive or Reverse. Easy to select the wrong direction. Pushbuttons are easier. Only randomly is CarPlay activated when starting car. I only want Carplay. What I like Auto parking brake. Seats are comfortable. Easy to drive the car smoothly. Comfortable. Auto heated seats and steering wheel. Qi wireless charger Wireless CarPlay (will not buy a car without it) Rubber car mats. Overall comments: I like the car, but the interfaces in the Hyundai Kona Electric I had previously were better.

Candace was very professional and provided great communication during my service. Thank you Candace for your attentiveness.

Purchase our Ascent June of 2022 ,love the vehicle it now has little over 44,000 miles on it put new tires on at 29,000 not because of wear but for long trips,brakes are still in great shape at last inspection,we are retired but travel with our dog companion,this car has traveled to New Mexico across to Florida and to Florida every winter and also to Maine and the comfort is just fantastic and our overall gas mileage is twenty five MPG and yes when and if we need to trade it will be another Subaru!

Sheehy Ford was easy to work with and low pressure. I got my car in record time at the price I expected.

Just purchased this vehicle a little over a month ago. Love the ride, the comfort of the seats, and, the body style. My only complaint is that it drifts to the right and the steering wheel is several degrees to the left after two trips to the dealer where we purchased it. I will probably have to pay to take it to a known, excellent alignment shop.

I had an excellent experience purchasing my car at Audi Tysons Corner today. The entire process was smooth, transparent, and truly enjoyable. Big thanks to Manni and Michael for their outstanding service — they were professional, knowledgeable, and incredibly helpful from start to finish. I’m very satisfied with my purchase and highly recommend this dealership!

7th Subaru for this Alaskan. This is the best I’ve ever had. Bought the Touring edition, new, & still blown away by the rig. Tested out with a cross country camping trip & comfort, adaptability, utilities, dependability - all a 5. Took a tent, but not even needed, w/firm foam to create a level, comfy bed area. Now I get why my cousin tried to replace his Ascent Touring with a Lincoln Navigator. Ended up selling the Nav to go back to an Ascent Touring. The first Sub I’ve had that Dad proclaimed ‘comfortable’ and ‘perfect’. I chose the Captains chairs for the 2nd seat, and passengers have loved the comfort & their view, as well as their controls, drink holders, etc. I love the options to simply control everything. Almost killed by a drunk driver long ago, I keep a very close eye on everything around me. Visibility in this rig is mind blowing. And that’s on top of all the cameras that monitor what’s happening. Safety features are perfect. Like listening to music, radio, podcasts? Sound in the Touring edition is heavenly. Very, very impressed with this rig.