Used compact SUVs for sale near Springfield, MA

I bought a 2013 VW CC Sport from them. I am from Binghamton, NY & this car was located at their showroom in Hartford, CT. I saw this car?s listing online and immediately liked it but wanted to test drive the vehicle before putting down my money. I had arranged for my own finance so needed the purchase order for this vehicle. They agreed to give me the purchase order if I put a refundable deposit of $500 on my credit card. I agreed to that. So I put my paper work in order and drove down with a friend on Saturday to their showroom. The condition of the vehicle was good just like I had imagined from the pictures. I took a test drive. The gentleman who was with us on the deal was knowledgeable & helpful. I noticed that above the front passenger headliner there was some black smear. I pointed out this to the salesman & he took care of it immediately. Also the engine bay & the underside of the vehicle looked dirty as if it was not washed so they gave the car a complete rewash before I left. I was unclear on how I would be able to register a CT dealer plate vehicle in NY State. I was told that I would be getting NY plates which I did. Only place where the dealer needs to improve is communication. I had no clue what was going on with my registration & upon calling/emailing I just got the answer that ?A third party company is taking care of it?. This is my first car in this country and it should not be assumed by dealer that everyone knows the process of buying a car over here. It is nice to maintain some transparency during paper work as I am paying for that service as well. Now I got the plates from DMW NY however I never got the title for my car. Upon asking the dealer, they say they mailed the title directly to my finance company and it?s normal. Here?s the thing, my friend got his car a week later mine, went through the same finance company as mine and he got his title from the dealer (different car dealer). He just made sure he added the finance company name as a lien holder on his car?s title & mailed a copy for their record.

Bryce at BMW West Springfield is awesome. He was patient and got us into a great car at a great deal. Not once did I feel pressured or uncomfortable. He provided reasonable and sound solutions for all “issues” we had, and really made the leasing process incredibly simple.

Only have been driving the car for a week, but it is clearly the best SUV I have experienced. My wife drives the Mercedes 300 - a fine car as well, but I have always preferred BMY engine performance and handling. The X3 is simply a pleasure to drive.

I have to say Andre was a great salesperson. I came in to test drive a car and he got me in the car I've have always wanted to drive. Love my MBW convertible.

I am new to BMW and so far I am loving it, especially the way it handles the road and the overall comfort of the car

I LOVE Mazda!!! Ashley Pingree has been our girl since 2013. We’ve owned new and have traded in for a newer CX5 each time. Ashley is very knowledgeable, very respectful and a very sweet person too! She helped us with our new 2025 Mazda CX5 and just love the Platinum Quartz Metallic color. So much richer and elegant than the white that I originally wanted. My husband and I are very happy with our new Mazda CX5 and are proud to drive it. Thank you Ashley! You will always be “our girl!”

I love my crosstrek limited.I only have 2 complaints but it not really the car its my prefrence. I have always had cars that the doors locked automatically when you left it as long as you had the key.The cross trek doesnt have that and it drives me insane.I am forever forgetting to lock it by the door handle or key fob.My second complaint is it has heated everything except the steering wheel.I like that in the winter but other than that its a great car so far.I have only had it a month so Im not sure how it handles in the snow yet.

It was a bit rocky in the beginning, but we've had to take our Tesla in and out of the shop since we received it. However, "JOHN" in the service department has been amazing so far! We're currently waiting on a tire and wheel alignment once we get the car back from Tesla. I would highly recommend this dealership without hesitation! They are dedicated, compassionate, and provide excellent customer service!

Audi stayed true to its design and esthetics when it come to an electric vehicle. The car is very comfortable and totally feels like an Audi when driving. I especially like the interior and how unlike other ev there is not a giant tablet in the center of the car. I purchased the vehicle with all available options and have not regretted. The cabin is very quiet and isolates the road noise. The BO audio system is crystal clear. I typically drive locally so the range is sufficient for my weekly commute. Charging with level 2 at home is very easy and utilizing a fast charger out and about is typically 20mins. The car has plenty of power when you need it and all the smart functions such as lane assist and collision detection are very helpful. I would recommend the etron to anyone looking for an ev with luxury comfort and performance.

Outstanding, Geno and Jackson are the best. They walked us through the process and did everything they said they would do. I would work with North shore anytime I’ll be sending people I know there Thank You

Matching today’s requirements and will help to end oil caused wars around the world and will improve environment in our country ! Well equipped and nicely designed!

I just purchased a 2017 used BMWx3. I found The sales rep I worked with was great. Her name was Wendy Charbonneau and she was new to BMW of West Springfield. The purchase of the car went very smoothly because of Wendy. I found myself in a great car and worked with a great dealership. Linda

I love this car I bought it for my wife for her Birthday and she just loves it. The ride is great and all the extras it has it perfect

I had an amazing experience purchasing my Tesla at North Bay Imports, and I can’t thank Jackson enough for his outstanding service! From the moment I walked in, he was professional, knowledgeable, and genuinely committed to making the process smooth and stress-free. He answered all my questions with patience, guided me through every step, and ensured I drove away feeling confident in my purchase. If you’re looking for top-notch customer service and a seamless car-buying experience, I highly recommend Jackson and the team at North Bay Imports

I have owned etron Premium Plus for over a year now, it has been a very solid car. So fun go drive, comfortable and looks great.

This vehicle was very fun to drive, it is comfortable and sporty, and the handling was excellent. Barely any issues, just overall a great driving experience.

Was serviced by April Freniere. I was impressed by how efficient they were at getting me in and out in such a timely manner.

Only had this car 1 month!! I love it!! It has pick up power, smooth drive audio is great. Huge back ( for three big dogs . Easy to step into for an old lady!! Love love love it!!!

Desean Martinez helped us through the process by showing us the used cars Lia Honda had that fit what models we were interested in. We considered trading our Crosstrek, but we realized keeping it would make it a quality second car. Desean made us feel comfortable for the entire ordeal.

Good handling car in all weather. Blind spots in back causes me to pay extra attention to people coming up on my sides. Great mileage if you avoid excessive speed. Quite riding vehicle.

Working with Ray to close the deal was amazing. He is very familiar with the vehicles and options available to the customers. He knows the material and how to get his customers to their end goal. Thank you Ray for helping us drive away with our new Truck!!!!!

This vehicle is good to have it. The only thing I don't like it, is sucking too much Gas other than that I didn't have any issues so far

Kristina in customer service is exceptional she kept me informed about everything that was happening and always does when I’m there. She goes above and beyond. Great job.

I love my Honda CRV! I have always driven Honda Accords, but when none were available, the sales rep recommended the Honda CRV. We took it for a test drive, and it handled very well. The seating is comfortable. The design of the interior and exterior of the CRV is excellent. Would definitely buy it again. Highly recommended!

It was a very helpful telephone inquiry. The salesman answered all of my questions pertaining to the many photos of vehicle.

Bought mine in 2025 with rather low miles on it (offerred by dealership as a CPO with 18 months left). It feels luxurious inside and is pretty quiet. I'd say it was really beautiful but the way the infotainment screed is situated on the dash it sorta looks like it was just stuck there. Still, it works really well and supports CarPlay which works seemlessly. I didn't buy this car to watch movies lol. Back seats are comfy but there is a raised floor channel which seems odd; you definitely would't put a fifth adult in the middle. Still, the rear seat pass-through is cool and accomodates my skis. With read seats flipped down the total cargo space is acceptable but by no means best in class. I'm no speed demon so the 2.0 turbo is plenty for me considering the weight of the car. It handles well but it's not an Ultimate Driving Machine experience. . Mostly I'm impressed with ride quality and interior cabin sound level. The stock stereo is so-so and I tried the upgraded B&O system and it wasn't remarkable either. I am impressed with highway fuel economy near 35mpg. I did not purchase addtl maintenace and strongly recommend you change fluids waaay more often than mfr's specifications.

Excellent service, very polite, honest and looking to satisfy and meet the customers needs. The text are very knowledgeable and they explain everything they do. Angel V goes behind the expectations by the company. You couldn’t find anyone to help you more.

I've had this vehicle limited fwd edition over a year now and it's still awesome as the first day I bought it. Smoother ride and quieter ride than the Honda CRV or the Toyota RAV4. I love that it has GDI and multiport injection which the competition does not. I also love that it has a regular transmission and not a CVT. This vehicle comes with all the luxuries my old Cadillacs had plus a lot more features. This car has plenty of pick up and go. You just have to learn to push down on the accelerator not punch it. I would highly recommend this to anyone in the small SUV class. Cause believe me I test drove them all, and this was by far the quietest smoothest ride and most comfortable car that I test drove.

Bought my 2015 Subaru 2.0XT Touring brand spanking new off the Subaru dealership's lot. Have owned it all this time about 9 years straight. Take care of your car with regular oil changes, servicing at recommended intervals, and your car will take care of you. Performed the required recalls during service periods. Not 1 single regret on owning this car, ever. It rides smooth and true. Had a clicking issue in the ball joints 2 years ago which Subaru fixed free of charge. Other than that, this car has been my dream machine.

They may not have the largest selection or the biggest showroom, but the Customer Service was top notch. Incredibly easy and worry free shopping and buying process and friendly and helpful staff. Couldn't be much happier.

Excellent SUV for a mid-size used vehicle the comfort and the way it drives are great very roomy on the inside two thumbs 👍🏾👍🏾 okay KIA

Justin was very responsive; test drive was very good, waiting now to complet the deal

Absolutely love that this car requires little maintenance, NO GAS, and NO FLUIDS! Looks and feels like a luxury SUV without being overly futuristic (as some electric cars look).

Is my first electric car and I love the performance and the driving experience. I was unsure between Tesla and Audi but I could confirm I chose the right brand.

I bought a used Mercedes Benz E350 from them and the buying process was smooth, professional and painless. Alex and Joe were great to work with and I'd recommend them hightly. Thx

I enjoyed exploring the roads with this car. The drive quality is impressive and it was extremely comfortable. The aesthetics could have been better, but I like it overall.