Used full-size SUVs for sale near Chevy Chase Section Five, MD

The maintenance service provided by Mr. George Boatwright and his team was superb. The service on my vehicle over the past few years has been supervised by Mr. Boatwright and each time the service was excellent and professional. I will always recommend Mercedes Benz of Alexandria and Mr. Boatwright ‘s team.

I appreciate the excellent work and the communication throughout the entire process of my repairs.

I purchased the 2020 Traverse Premier Redline Edition brand new with only 50 miles and have no qualms about it. I did knock it down to four stars on performance due to its hesitation at yield signs when I accelerate after slowing down. If not at the perfect timing when in the yield, the vehicle will jerk or hesitate to go when I push the accelerator. Once the engine gets beyond that hesitation point, there is a decent amount of power in the acceleration. The hesitation is not a dealbreaker for me, however. Just annoying and can be dangerous if you are in a situation where you have minimal reaction time. Car and Driver said it best: "When parking or maneuvering at low speed, the Traverse feels every bit its size. Pick up the pace, however, and the big Chevy feels smaller than it is—poised, if not overtly athletic." If you're looking for a third-row seating option with second-row captain's chairs but are not the minivan type, much like myself, the Traverse is a great option. Rear cargo space is small, but if you think about it, you will lack impressive cargo space in a mid-size SUV if it has third-row seating. There's always the roof rack/cargo carrier option for storage. It's not bad, especially if a clutter-free interior on long road trips with the family is your forte. On the plus side, the lack of cargo space allows adults and teenagers to sit comfortably in the third row, and second-row passengers have an impressive amount of legroom. Other great interior options are the heated and cooled first and second-row seats. Backseat passengers can control their climate, from changing the temperature and fan speed to turning the entire system on or off, without changing the Driver's and front seat passenger's preferred climate. The Bose system is impressive. The clear audio quality, with the subwoofer under the front console, makes it sound like you're in a concert. If blasting the new age of music isn't your thing, that's cool. Classical music sounds just as impressive in this ride. Overall, I am pleased with this ride. I love getting in it every day. I receive a lot of compliments and looks. The sleek and sporty design of the Redline Edition with the black-on-white color is a head-turner! If you take care of your vehicles, they will last. The Traverse is no different. Never stretch out an oil change due date, and never turn down factory-recommended services. Avoid the quick lube places at all costs. No offense to them, many of them do great, but they work within parameters outside the scope of routine vehicle maintenance, such as tire rotations, factory-recommended inspections, and factory-recommended maintenance, depending on your vehicle mileage.

My experience with Shereen could not have been better. She put me at ease from our first interaction all the way until I received my keys. Not only did she assist with a complex lease buy out, she truly went out of her way to make sure I was driving home with the best car I could find. I ended up with a 2019 Volvo XC60 that I love just as much as the service I received from Sheeren. I live around 2 hours away from the dealership but I will continue to make the drive and recommend you do the same, she is worth it!

I have been using this dealer for over 10 years now. I have consistently always been happy with the service department for my jeep.

The best customer service hands down by any GM dealership !!! The staff is very knowledgeable, friendly and inviting. There is no other dealer I would trust to provide this level of service.

Excellent mechanical upgrade from earlier series. Handles like a vehicle half its size with great transmission and suspension. Great ride quality and overall handling. Reliable thus far - 40K miles on it with one issue needed warranty replacement (starter motor). Unfortunately, the vehicle's overall ownership experience is marred by their utterly terrible CUE system. it is called "Cadillac User Experience" when it should be called "Cadillac User Exasperation". The system and touchscreen are about a clumsy as you can get - seems as if they were designed by engineers who never actually used their own creation. The CUE fails on several levels - the touch screen is overly sensitive and non-responsive at the same time (yes, we did run the "calibrate" function several times..did not help). Second, the system fails the "reasonable user test"; you cannot fully use front/rear controls, traffic controls, vehicle controls without referring continuously to the manual (there is a separate one for CUE - a real joke). Basic functions work ok..once you try to do something slightly non-stardard whoa be unto you.... Third, the navigation system is frozen in the mid 2010's....the traffic calculation for trip time is plain wrong (yes, the XM traffic information source is connected)....this is supposed to be a top-of-the line Cadillac in 2020!! to hire someone from Audi/BMW or somewhere else to show you how to do it...simply inexcusable for a "best effort" vehicle from GM in 2020 model year, let alone 2023! Lastly, the front seats have more adjustments/controls than you can count, yet the seat are uncomfortable over long distances - (yes, a separate indecipherable manual!)...also with the seats, the heat/cooling ventilation is less effective the the first Escalade we owned (a 2007 model)....way to go Cadillac. A very good vehicle that should be MUCH better given its cost and supposed statement of the BEST that GM can do for its vehicle type...FYI..we did have the premium version...

The overall process felt organized and honest, which is rare when buying a car. I left feeling like I got a fair deal and a stress-free experience.

It’s a beautiful car love the style and the handling It will be a great car for us to vacation in and drive every day

I had a great experience purchasing my new 2024 Lyriq at Moore Cadillac. My sales consultant Mike Bowen was such a pleasure to work with! I highly recommend asking for him if you go in to purchase a new vehicle. He was very nice, patient, and constantly communicated with me to keep me updated while I was waiting for my vehicle to be delivered. And I absolutely love my new Cadillac Lyriq!

We had a great experience at King with our salesman Chris. He was courteous, patient, and honest throughout the process. The car was priced to sell, and we enjoyed our extra swag. Oh, and you get a free tank of gas if you buy a car from Chris! Highly recommend.

Traded an F-350 Tremor. While the truck could not be beat we needed a softer ride as our needs changed. The ride is outstanding and the handling is superb. The interior space is such a welcome asset. Thanks to Ford for a great product.

Gary is amazing! Great customer service every time! I am always seen at my preferred time and date. Everyone is super nice! Been a customer for ten years!

I am very happy with the team of people at Mercedes’ Benz Chantilly. Sodik Lawal sales and David Han finance were the absolute best! They worked really hard to get me my dream car not only that but I got to leave with my car on a Sunday (same day). I work a ton so it was hard to figure out when exactly to go to these different dealerships to find the car I wanted and on a Sunday it’s very limited on where you can go. I went to a couple different dealerships but none like this . Sodik Lawal my sales person told me all they had in stock for the model I wanted with the different price points . He explained each feature in the fullest extent. Not only just a test drive and that paper at the car window but he sat with me and really explained the car as I have not been car shopping in seven years so even the push to start is something to get used to. All the features were amazing to say the least future that excites and I thank him for going above and beyond to help me work with the technology. David Han the finance manager is the absolute best he really fought for me making calls to make sure I got the best rate. I am 23 with not that much credit history just good but not excellent credit and other dealerships ( I went to 5 total) were almost doubling my interest when financing with them despite the down payment I was putting down. It wasn’t the best deal nor did I get all the features I get with Mercedes’ . I was not sold on the car but here you can find your perfect match I’m telling you these cars are like driving a cloud ! Mr. Han really explained my options and the next day got me a better deal. They really worked with me to get me a good car that I am absolutely in love with at a really good price brand new. They make the process easy and explain everything itemized which was not the same experience I’ve had at other dealerships . You see what you get , where the extra fees are for, what features you get, and the coverage is amazing. This team was a absolute pleasure to work with . I cannot thank them enough !

The GL450 is a roomy vehicle with a usable 3rd row that quickly folds away flush into the floor for spacious cargo room. The car is stable on smooth roads and comfortable, potholes, man-hole covers and other obstacles in the road can cause the suspension to jump around a little more than expected...the rear will jump over a few inches one way or another, but overall it drives well. Acceleration isn't what it used to be with the larger twin turbo V-8, but it's still very respectable. The biggest advantage and worth the trade-off is the much improved fuel economy. Front seating is sufficient, not spectacular though...I've take a few 700 plus mile trips and I'm happy with the comfort level, just wish the front seat bases could tilt a little higher in the front. Gauges and instruments and radio are easy to use and fall within reach...the temperature controls could be a little more modern for a 2016 instead of the rotary dial...but they work. NOT a fan of the transmission shifting on the column...it frees up the center console, but it's easy to confuse early on with blinkers, wipers, etc. The seats are heated but at this price, they should also be ventilated/cooled. I haven't had it long enough for reliability, but from what I've read it's decent. Towing capacity is 7500#...I have not tried that yet, but would think that's a little more than an SUV this size should be towing...my intentions will be much smaller adventure trailers and possibly a boat, but no large car haulers even though they may fall within or under 7500#. I'm looking forward to this car as it's my first Mercedes, a departure from our Audi and BMW stable of cars we own and have owned in the past.

Alex and Nik at Merlex Auto Group got me a speedy approval and made the whole process of getting my BMW 330i quick and hassle-free. Great communication, smooth experience, and they really took care of me from start to finish.

This is my 5th Mercedes and by far the best car that I have ever owned. The technology and interior are amazing. The best feel of the road of any past Mercedes.

I was in the market for a Mercedes Benz A220. I have a rather long commute to work and wanted something great on gas. I found the car, met with the salesman and drove it home! Nice and courteous salesman worked with me to get the deal done. I would highly recommend this dealership to anyone in the area looking for a Benz.

This is my 5th Mercedes , I currently own two ml350 and gls 450 and class c Mercedes sprinter . This model is by far the best one and the quality is the best . It drives more like a car then suv

Previous minivan owner we didn’t realize we had out grown our minivan till we realized the amount of space in our new truck. We have 4 active kids from 5-15 that are in multiple sports. We travel a fair amount both to the airport and on road trips. So our new vehicle needed to get all of us and luggage wherever we’re going. So far this is doing it.

Thank you I much for my birthday present! Will was fast and reliable and well informed. The transaction was efficient and easy and the customer service was amazing. My situation was less than desirable and I was blessed with a brand new car with not much to offer! They will make it happen.

Bryce Do was very helpful, and patient with me during our 7 month interaction between me starting to think about replacing my old truck, and finally, last minute, like phone call, "I'm on the way!" at 5 pm on a holiday. He showed me the vehicles I was considering and showed me how the features worked. The only detraction from my experience was in the finance department where they didn't honor the price on the website, and I paid more than I expected to when going in.

Overall- great ride, good power, good MPG, plenty of room. Nicely featured. So far no complaints- 66,000 miles Great for trips - lots of storage space.

very professional and informative. One of the best Service I have seen in a dealership. Happy with the end result. I would recommend them for both used cars as well as new vehicles.

this 2023 bmw x7 is even bigger then before and it espcillly nice car. the interior is very spacious and a whole fmaily could fit in their. it is also veyr rleiable and it is also really comfortrbale when I sit in the 2023 bmw x7. it is so better thne the older ones and it has excellent diegshn and exterior styling. it is veyr nice and veyr good lights as well.

My experience with Pierre, our sales agent was nothing but excellent. He showed us the car we wanted and also showed us the other cars in their lot. He gave us the car fax on the car we test drove as well as the purchase order. He was very professional. I recommend people who are looking for a car to call Pierre at Eastern Automotive in Laurel Md for assistance as would go out of his way to make your buying experience a good one.

It was AMAZING, I just remember the first time i sat in this thing and it was like LEATHER SEATS AND STUFF! It was SOOOOOO comfortable like a LEATHER SEAT! it also smelled like leather 100/10 i'd give this one i'd give it more than 6 stars if i could but i cant unfortunately :( but that leather is bussin fr! :) glad to actually be a part of this community :)

Went here randomly one morning and had the pleasure of working with Lorenzo as my sales rep. Wonderful customer service, personable and not pushy! Walked my wife and I through the process & we even played cards while we waited for everything. 10/10 would recommend. Made the stressful car buying experience an absolute breeze.

I have a 2023 Tahoe after driving a Mercedes ML350. Husband wanted something bigger. While I really like my Tahoe, I do have a few complaints. The side mirror moves to a weird position inside the case every time I start the car and the preset button does not move it back, I have to reset it manually. I have had this "fixed" once only for it to start doing it again. I hate the auto stop option and am trying to train myself to push the button to turn it off whenever I get in it. The breaks squeal when stopping, I absolutely hate it! Was told since break pads used to be asbestos so they do not use them anymore and now it is metal on metal and living in a humid area makes them rust and that's what make them squeal. Was told to hard stop every so often to knock of the rust. What??? And my biggest complaint, it will not read my text messages to me without and internet plan. Why will it connect to my phone for calls, maps and music but won't read messages?? One of the biggest causes of wrecks, people trying to text while driving. Just one more way to get more money from us as if we didn't pay a fortune for the vehicle itself.

⭐⭐⭐⭐⭐ Outstanding Experience at Easterns Automotive (Laurel) – A Shoutout to Mr. Lorenzo Joseph! From the moment I walked into the Easterns Automotive Laurel location, I knew I was in good hands. The dealership itself was clean, organized, and had a welcoming atmosphere—but what truly made my experience exceptional was the customer service provided by Mr. Lorenzo Joseph. Mr. Joseph went above and beyond to ensure my car-buying experience was seamless and stress-free. From the initial greeting to handing me the keys, he was patient, knowledgeable, and genuinely invested in helping me find the right vehicle. He took the time to understand my needs and budget, provided expert recommendations without any pressure, and answered every question I had with honesty and professionalism. What really stood out was his attention to detail and the way he treated me like more than just another customer. His calm demeanor, transparency throughout the process, and commitment to making sure I left happy made all the difference. In an industry where great customer service can be hit or miss, Mr. Joseph is a true standout. If you’re looking for a new or used vehicle and want a team that values integrity and top-tier service, I highly recommend Easterns Automotive in Laurel—and be sure to ask for Mr. Lorenzo Joseph. He turned what is often a stressful process into a truly enjoyable one. Thank you, Mr. Joseph, for your stellar support!

The prices are always way above what they should be😶.So that's why there was a 4 starwith pricing, but the interior I find the compartments hold dirt and capture things. Lots of cubbies. There is no way to clean out without deep cleaning other than that, the inter is fine with is looks. Electronics a little complicated. I have never seen a car with this color leather seats🤔.But they are growing on me☺️. Other than those things this car is absolutely perfect. Had a lot of zip to it with the 3.6 v6 engine. I love the way it drives. I love the way it maneuvers, and it's very classy looking

Very professional and customer friendly. Would recommend this dealer to anyone looking for a new or used Hyundai. Has customer’s Needs in mind throughout the buying process.

The only problems I’ve had were computer issues and battery problems. Hyundai took care of my concerns and replaced my battery and updated my computer. I have 30,000 miles on my car and I LOVE IT. I HIGHLY RECOMMEND HYUNDAI PALISADES to anyone looking for a luxury and a dependable car.