We searched online for cars and drove to several different dealers. We initial came in to purchase an Audi but after negotiation we settled on a BMW. All of their cars are in top shape. The first night we didn’t make a deal so we contacted our sales guy (Ronaldo) via text to discuss our options. He worked on our deal and we had our own finance in place. The deal was made and we returned to the dealer to trade in one BMW for a much newer BMW. Once we got into finance Sinbad informed us that he got us a MUCH lower rate with lower payment. I would recommend hitting Ronaldo up for a your next vehicle and have Sinbad take care of your finance.
When i first showed up, Kifah Khodr was very polite and professional. I was looking to purchase their 2015 Lexus RCF. We worked out a deal where both parties agreed and i noticed the Navigation wasn't working, later to find out that the SD CARD was missing, Kifah promised to get me a replacement in 3 days. 2 weeks later i still haven't received the sd card. After a couple calls, i was told multiple times that he sent it out, it never came. He promised a tracking number and never got that either. I do understand that the SD Card inst a big issue, but the principle is not there. if i was promised something i expect the other party too fall through and honor it. No matter how small or great the value is. Very disappointed and trouble that after i purchased their attitude changed.
I went to go check out a car at this dealership the other day and there was nobody to help me out or even greet me. I had a few questions but I figured the business was occupied with bigger and better things to do than help a prospective customer. Oh well :)
Yeah okay, I saw the reviews, read them, and figured its just another persons opinion. I wanted to buy a new car and sales was able to answer all my concerns but my credit wasn't where it should be to buy. But, the salesperson next to me had a customer who was relentless. She was demanding items that the sales person tried to appease. That customer was rude and in some cases harassed the sales person. Sales person stayed calm, never raised her voice. The abusive customer walked out but not because of how she was treated by the dealership. Personally, I will come here when my credit is better.
We were extremely impressed with their showroom, delivery, no haggle pricing so we did not end up spending a day waiting for the sale manager to work you into all the stuff you do not need. I came to pick up the car next Monday they have the car all detailed up for us. I will return for my next purchase.
Bought a 2012 Audi R8 with 19k miles and couldn’t be happier with the car or the experience. They gave me what I wanted for my 2013 Porsche Carrera 4 Cabriolet. I will be back in the future, thank you so much.
Most people have some fears and doubts about buying a car from ANY car dealer, so buying one from a mostly internet-based dealership probably scares you to death! Well....knock it off. Seriously. These guys just....ROCK!
I guess I'm a little more daring than some, because I felt fairly comfortable with the idea to begin with. Then after talking on the phone with Nick for about 2 minutes, it made me realize I was definitely in the right place. Bought a Tesla S coupe and the buying experience was phenomenal.
I don't even know where to start about Nick. One of the most caring customer service oriented guys you will ever have the pleasure to buy a car from. He is seriously the best and most honest person I have EVER dealt with when buying a car. Now THAT is saying something! I WISH I COULD STEAL HIM FOR MY BUSINESS! He's right on top of everything and he is in constant contact making sure every single detail is being handled. When he says he's going to do something.....it's done. He has a wealth of knowledge and leaves nothing to chance. Before the transport truck loaded the car for delivery to GA he even did a walk-around video and sent it to me. The guy.......is good. Like I said, his attitude about customer service is truly remarkable. He even told me "When the car is delivered I don't care WHAT time it is...even midnight.....call me and tell me if you are happy with it."
The Tesla arrived and EVERYTHING was just as described and promised. I'm LOVING this car and the experience with Private Collection Motors was BEYOND a 10+. I know. I Know. Hard to believe. Especially if you've had some of the experiences with "car salesmen" like I've had. I have nothing but great things to say about PCM. From my buying experience, I would recommend them to anyone. And the Tesla is pretty rockin' too!
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