Excellent service and customer support!
December 3, 2018
First, I truly appreciated to these salesmen (Todd & Neil) & the great manager, Bruce who extremely nice to help us. There were excellent services that they provided to us (me & my wife). They listenned carefully from our concerns & provided all necessary information that we needed in a very quickly response. They didn't go around the burst for playing around with numbers here and there. They are straightforward, professional and helpful to facilitate us to make our good deals very easily. I couldn't believe that we showed up late night around 8:40p at the dealer store to trade in our old car & buy a new car for my wife. And luckily we met the very nice manager, Bruce, who greeted us at the front door who introduced us all the details from the new features to the current promotions about the new car, Toyota Avalon. And that was more than enough for us to grasp our deals quickly. It only took us less than 10 mins to get our deals of both trading & buying cars. Neil & Todd were the excellent salepersons who were good in technical support process. They followed up on me from emails, signed up on-line accounts & registrations as needed for the new owner. Also they took time to walk me through most of the safety features and the basic setup until I was ready to run on my own. They are my contacts now if any relatives or friends who need new cars I definitely will think of these people at this dealer on top of my list. Once again, it's great to meet the right people who made our day come true! And we truly appreciate it for the big help that the sale team in Toyota dealership in Richardson has provided to us! 5 stars plus! Thanks and Regards, Quoc Ps: I couldn't find Neil & Todd on the employee list to give him 5 stars on my grading as well.