Excellent experience all around!
November 5, 2018
I???ve worked in marketing with tier 3 auto groups across the country over the last 17 years. I have to say, this is the best dealership I???ve ever been to. From the start, Darlene was an absolute superstar. She had two 2017 Malibu???s reserved with my name in the windshield???s as I pulled in the parking lot. Was a nice touch! Then we began looking into what the best deal was for me. I first wanted a lease, but because of slightly lower credit than needed, they started working on a purchase deal. When they came back to me with a much higher monthly payment I thought I would hold off on the car until sometime in 2017. But Darlene wouldn???t give up! She went to Matt (sales manager) and he came over to talk with me about what he can do to help. After a few minutes and some discussions with the finance team, they came back with a very realistic offer for me. It was a little higher than I wanted, but I will re-finance in about 8 months after picking up some credit points. Then I went to see Nicole in the finance dept. She was amazing! She was very friendly, funny and transparent about everything. We discussed marketing, hobbies, music, Christmas. It was refreshing. Most importantly she???worked a great deal for me. I was excited! So from Darlene, Matt, Nicole, to the cashier to the other sales staff I met, this has to be the friendliest dealership I???ve ever been to. As a matter of fact, my brother was with me and he promised Darlene he would be back to buy his next car???s from Gary Lang. Overall 5-star experience. And did I mention how clean and comfortable the place was?