First time buying online. Great communication throughout the whole process made me very comfortable with my purchase. I will recommend them to all my friends.
by JTrace63 from Grand Rapids, MI
December 14, 2018
Wanted an AWD as I am in sales and from the lakeshore to Grand Rapids. I have never been stuck in this nor slid off any roadway. This gets me where I need to go with decent gas mileage and so far no repairs other than oil changes. Car has 32,000 on it currently.
Walked in one day after previously looking at a new car in the lot for my wife. Within 10 minutes after talking to John Vanik and Tim Duda I received and excellent lease deal on a new Rouge Sport that I could live with.They gave me a rock bottom deal, much better than I had expected. A few days later I came back to lease the vehicle. They also gave me a great price on the paint protection package.
They were very courteous and helpful. I would recommend them and the dealership.
A great car to own or lease
by Sherryj from Midland
December 7, 2018
Handles great, lots of leg room. I feel safe driving it, while looking stylish. Comfortable, especially on long trips. Converting the third row of seating is quick and easy.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Just another throw away car
October 17, 2018
The car is narrow in width, so it rocks back and forth while riding in it.The seats are to small to sit on my shoulders hang off each side making the rider uncomfortable.
Great product, great staff. My salesman Jerry was Super nice and professional. Definitely a great experience! Highly recommend shopping for your next vehicle here.a plus service
Perfect size SUV with all the electronics.
by zznotop from Carmichael, CA
January 9, 2019
My Limited model has just about everything including heated & ventilated leather seats, sun/moon roof, nav, Toyota Safety Sense system, tow package, running boards, roof rack cross bars, 19" wheels, etc.
Incredible service. Jerry Giec is honesty the nicest salesman I ever bought a car from. I will suggest him to whoever wants to buy New or used car.thanx for everything guys
Great value for a car load with technology
by Jim from Royal Oaks, CA
December 24, 2018
The car meets and exceeds our expectations. Beautiful design and extremely comfortable. The integrated technology is mind blowing. What a pleasure to drive. Definitely recommend Toyota to anyone thinking about purchasing a new car.
They have great hours for those working in the daytime. Unexpected journey tire issues and David took immediate measures to get us back on the road. Thank you
60/40 2nd row seat shakes terribly
October 21, 2018
Love it except for interior seating . The 2nd row 60/40 bench seat shakes terribly with or without seating in them . Toyota Service department said it was normal condition of like car.
I would recommend but would caution about more interior seats shaking terribly
Luciano is a person very dedicated to his work, is attentive, listens to your needs, answers all your questions, gives you options, the most important thing for him is that you leave happy with what you buy.
by Relaibale from Wheeling
December 24, 2018
Like 3rd road seats,red color,and smoot ride, like captan chears,auto hig and low beam,lane departure assistant,beakap camera,blind spot ,navigation,heated seats,like se aloes wheels ,smoot ride
This was the most pleasant new car purchasing experience I've had in over 40 years. My appointment was at 1:00 and I was off the lot by 2:45. A very positive experience.
XLE Purchased 1 Week Ago
by HighlanderCrushMom from Green Bay, WI
December 21, 2018
I have had a love affair with this car for years. We have a toddler, German Shepherd, and are planning for kid number two. Test drove the Edge Titanium, Murano Platinum, and Pilot XL as I couldn't bring myself to buy the V4 with turbo suv's that are taking over the market. I found that they didn't have the pickup I expected for such a large vehicle. The Pilot was more roomy than the Highlander, but drove and looked interior wise like my brother's Odyssey (minivan). The V6 Edge has plenty of pickup and go just handles like a truck and the Murano handled like a sports car with a really sharp interior but lacked cargo space. We ended up with the Highlander as it handles well (in-between a car and a truck), sharp interior and roomy. The optional 3rd row is handy, but wasn't necessary for us right away. The captain chairs are the way to go if you plan on using the 3rd row at all. Since children are in car seats until they are 26 now, having 2 kids in car seats and not having access to the 3rd row unless taking a car seat out to fold the seat forward or having someone crawl over the seat seemed silly. So far love it, but it's still new but hoping the Toyota reliability that they are known for holds true. Also, Highlander isn't really meant for towing, so if you want that option...can't recommend.
The work was done in the time they told me it would be and having a comfortable place to wait.
Good except for radio and GPS
by Busy Grandma from Elizabeth, NJ
December 19, 2018
Needed a car that could have three large car seats installed. This fit the bill. Not much room in the third row for kids legs when in car seats. GPS drives me crazy by always showing the car driving north even when I am on a south or east or west running road. Very confusing. Radio does not give a clear sound in most places and goes in and out of sound . I like the safety features except the back up camera which is fuzzy especially compared to the one in my daughter's Honda Odessey.
I had a great experience with Mukesh Mehta on leasing a new Camry. He was very honest and friendly and ended up giving me a great deal. I hope everyone has as good of luck with buying or leasing a car as I did!
Love the safety features and comfort
by Primetimerg from Morganfield, KY
January 12, 2019
We love our Highlander. Has great safety features. Auto speed cruise control, dynamic rear view camera, etc. Drives great good MPG. We got 26 on the way home. Lots of room.
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