Used Toyota Highlander XLE for sale near Riva, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

The transmission failed at 112,000 miles and it costs me $8500 to repair. I expect Toyota Highlander transmission would last at least 200,000 miles but I found out that the transmission is not made in Japan like my old Highlander, but it was made in the USA. People who buy Toyota expect major components such as engine, transmission, are made in Japan with zero defects, but when major components are made in the USA, quality suffers.

Paper works was ok. Dealership could should have faster computer system to close the deal. Credit dept. officer was very professional.

JR Castillo - Toyota North Austin got in the perfect vehicle. It fits my whole family. It has space for my soccer mom items. The quality and care provided to me by JR was exceptional! The whole experience was like a ride on the park, easy with JR.

I recently had an unexpected situation with my 2024 F-150 that required service attention. While it was frustrating to deal with, it was not a reflection of the vehicle’s performance, but rather an external issue that needed to be addressed. I absolutely love my F-150 — it has been an amazing vehicle and I continue to be very happy with it. I went to Waldorf Ford and spoke with Kira in service, and she completely changed the experience for me. She listened carefully as I explained my history as a long-time Ford customer — purchasing vehicles, warranties, and servicing exclusively through Ford dealerships. She was professional, empathetic, and proactive from start to finish. Kira took the time to thoroughly review everything and told me she would see what she could do. I never felt rushed or dismissed. I felt valued. By the time we were finished, she had worked hard on my behalf and delivered a resolution that restored my confidence and reminded me why I continue to choose this dealership. That level of customer service matters. It builds trust and loyalty. Thank you, Kira, for going above and beyond. Waldorf Ford is fortunate to have you.

We looked at several SUVs while shopping around and kept coming back to the Highlander. It is a Highlander Limited AWD Platinum Edition. We could not be more pleased with this vehicle

Mr Nicholson was a true joy. He was as on top of everything I asked for and he met all of my expectations I would recommend him and the dealership to my friends and relatives. .

can't complain I love it, already I told Andres by next years, I coming for the same model but 2022, ot is my best vehicle I have done for a while

Hello dear , My name is Cyrus , Ihave just bought a car fro Mr. Shahin , He was very Honost & trust worthy , everything was as transparent as it Could Get , excellent Price, Reliable service and Good Support , I' give THE 5 STAR ON EVERYTHING , I DO rECOMEND THEM HIGHLY TO EVERY ONE,

We have the 2022 Limited edition. Love the heated and cooled leather seats, very comfortable. Overall vehicle is very quiet, except on concrete roadway surfaces. The rain sensing wipers don't function as well as the ones we had on our 2019 Rav4. I will say, the 3rd row seats are for young kids or very small flexible adults. Also, front doors need more of an arm rest higher up on the doors. The tri zone heat and cooling is great. I like how the adaptive cruise will even slow you down some when entering curves. The 11 speaker JBL sound system is very good. Overall, the negatives listed are fairly minor issues, because we really enjoy this vehicle and the features. I am disappointed that Toyota will not be offering the v-6 in 2023. I much prefer the smoothness and power and torque curve of the 6 versus the turbo 4. The 8 speed transmission is butter smooth, although the kickdown response could be improved. This is our 4th Toyota and will keep coming back because of the higher quality standards and overall reliability. Also, Toyota seems to listen to customers better and making adjustments or corrections better than a lot of the other auto makers.

Got two cars from here and everyone was so nice and helpful. Will definitely be back. They even delivered the second vehicle for free.

My 2021 highlander L I paid $27k @ 44k miles ih for it after 2 years taking it through ell & adding 50k miles (92k miles currently) im impressed by its 300 hp 3.4L engine but learned how important changing all fluild begor it starts to making noise and problems. I think as long as you change all fluids at by or before 90 k miles as milage it will continue to goFor 300,000 miles crossed finger . The dealer offered me 19k to trade in at this stage. Toyota value unmatched. I want the new twin turbo 3.5 they just added

They were very helpful and very professional the dealership was very clean and the dealership inventory was updated I would buy my car from the dealership if I could

This car drives extremely smooth and I’m very impressed so far. The seats are comfortable and everything is easy to use. I highly recommend checking out a Highlander.

My car was stolen and destroyed, and I was left without transportation. This was devastating to me, but I had to keep it moving as life does not wait so, I had to look for new transportation. I ended up at Alexandria Toyota. Never in my life have I met so many nice and wonderful people in one place and never has such a huge process been so easy! The manager, the finance team and all the salespeople were all just top notch, and I am so glad I chose them to help me start a new chapter in my life! Special shout out to Tre Neal who made sure I got everything I wanted in a new car and even went all the way to Maryland to personally pick up my new ride!!! Thank you everyone at Alexandria Toyota you all made one of the worst weeks of my life, the best and man did yall sell me some super sexy wheels, LOVE IT!!!!!

I bought a brand new Toyota Highlander platinum hybrid, 2022. I’ve owned Mercedes and a whole bunch of other cars but the noise from this literally hurts my ears. Really sucks because I wanted to keep this car forever but now I wanna get rid of it because the low bassy vibration is absolutely terrible. I have seen some people talking about a foot to radiator seal, hoping that might help. I want to fix this but its some serious xxxxxxxx. I like bass but this suckd toyota… 😢

Staff was friendly, knowledgeable, and helpful. Service was done to my specifications. The services were done in a timely fashion. I love the video sent via phone with the service tech showing me what was completed and telling me the condition of various parts I had checked this visit. I feel a sense of security that everything was handled with professionalism, and knowing the work was done properly and completely. They met all my expectations.

It has a lot of road noise and the low profile tires makes feel like you're running on flats you feel everything I'm not happy at all it's nothing like my 2015 highlander no compassion at all!

I wanted to purchase a new vehicle. The vehicle I seen online I thought was a great car, Mr. Joel Lisman found me a even better car with less miles and cheaper then the car I was looking at. Once I came to pick up the vehicle I was at Carmax for less than an hour, then I was driving away in my new car. 😁

This car has met (most) of my expectations. I love all of the features, but I wish the speedometer was digital to see what speed I am going, and I wish I could see how many miles I have left to an empty tank. A couple other things I would have loved to have is a blind spot monitor, and remote start but these are all just luxuries and do not affect the cars driving abilities. Just my personal preferences! Overall very happy with my purchase and I hope this vehicle lasts me a long time!

Steven was simply great. He got me the vehicle I wanted with the exact specs I wanted. I would highly recommend him

Phenomenal experience with Platinum Auto this past weekend, purchased my toyota tacoma and it was just as described, we looked everywhere up and down the coast and the price OTD was the lowest in the area! Happy I got a good deal without the big box price tag

I don't know how many have got to enjoy a car for 300,000 miles without ever leaving you on the side of the road, but I have. My Toyota Venza was at 280,000 miles and still running strong when it was involved in an accident. The only things ever went bad was the radiator and a/c. Who can say that besides a Toyota owner? My 2016 Highlander XLE that I recently purchased is roomy, luxurious, and dependable. The size fits my family's needs. I can't wait to enjoy this vehicle over the next many years!

Honestly, one of the nicest, friendliest place around. Very helpful when buying a vehicle from here. I’ve been to many other places looking for cars and was so stressed out until coming here, they made things easy and the process very smooth. Highly recommend.

We switched from 4Runner to Highlander! Many years of Toyota loyalty in our family. Camrys to Tacoma’s we have had them all. I stole my wife’s 4Runner away from her and replaced it with a 2021 Highlander XSE. It’s been awesome. Bought it brand new. We just hit 65k. We drive from northern Idaho to Scottsdale Az all year and at anytime. Yes, anytime. AWD Snowmobile. It’s awesome in the snow! 22-28 MPG on the Hwy. For those worried about driving a wagon looking vessel around that does not have the great looks of the 4Runner? Don’t worry about it. The XSE has a great looking front end. The XSE Model handles great and boogies. Yes, it’s quick and drives like a sports car. Well, it handles well not quite a sports car. Don’t get the regular Highlander. XSE looks different, has the JBL stereo and drives great. AWD with a Snow Mode. Oh, and it had a third row for little ones. Reliability - been amazing. Zero issues.

Great to deal with, responsive, competitive , good communication and customer. While I postponed my decision on purchasing I would circle back when I decide to buy.

2015 highlander limited. Its very smooth , the seat/mirror memory buttons are great , the auto high beams are awesome. Its easy to maintain, all the fluids and breaks etc are very easy to service right in the driveway. It has the 6 speed transmission that is known to be very reliable (unlike the 8spd trans that toyota came out with in 2017)

It was a very relaxed and no pressure day at DARCARS Silver Spring. Moses was my salesman and I would highly recommend working with him!

Luxurious is how I would describe this car! Smooth ride, efficient and a great looking vehicle! It has plenty of room and pretty cool features as well. I live this car and highly recommend it!

I always receive great service at Jerry's. The staff is very friendly. I'm a long time customer and hope to continue.

Appreciated the sales experience from start to finish while buying a car at Darcars Lexus Silver Springs. Thanks to Jaryd and all of the sales team.

My 2022 Highlander is a great car. It is very roomy and comfortable with a lot of safety features. The back seat is very comfortable

The associate was very professional, polite, knowledgeable and timely. He provided an excellent customer service!

I bought my 2022 Highlander SE in November 2021 when selections were limited. It was not my first pick after researching and not my preferred color. I financed outside of Toyota and received a much better interest rate and my credit union said I was paying more than a reasonable price. But I was desperate and needed to new vehicle. I will see if the resale value keeps up with current value. So far it has performed well with a slight exception for the all wheel disk brakes. Sometimes I hear noises from the rear when backing out of my driveway when applying brake pressure. Also braking while driving seems a little soft and squirrelly. Just doesn’t feel quite right. The technology options are too numerous to mention and still learning but love the blind spot notification features. Fuel mileage is good compared to my V8 but performance is lacking even with sport drive feature selected. And in reference to one of the other reviews, the console storage is deep but too narrow. Overall I am enjoying my Highlander very much. I haven’t made a road trip in it yet so we will see. I can say it is a great family vehicle for short trips around town where a lot of start stops occur.

Very good dealership. They were professional, honest, fair, and helpful… exactly what you’d expect from a quality, reputable dealership

I waited months, purposely, before writing this review. When I initially bought the car, I was scared because the reviews made it seem as if I made the worst mistake of my life. 6 months, 7000 miles later, the car running great. In the beginning, there was the weird shifting and lag but as time went on, around 5000 miles it had mostly smoothed out. After I took it for the TSB/Recall for a software update, it has been running perfectly since, no lag or strange shifting at all. I haven’t had any trouble otherwise. It’s roomy and comfortable for long trips. The third row is really for short trips(no more than 1hr 1/2) and for people 5’8 and under. The MPG excels on the highway especially on ECO mode with cruise control. I’ve gotten it as high as 33/34 mpg at 70mph on relatively flat land. In the city, it does terrible. I average around 17-19 even with slowly accelerations. My DTE is 290-310miles, 95% City driving. I’m sure those who use it on the highway will reach much higher. Despite the new 4 Cylinder Turbo, it has quite a bit of power and was able to take off very fast with a car loaded with adults (even in the third row). As of right now, the engine has been nothing but reliable. If anything changes, I’ll surely come back and edit this review. But for now, this 23 Highlander Limited Non-Hybrid, is a fantastic mid-size SUV and I recommend it now with the software update taking care of the shifting problem.