Used Toyota Highlander for Sale in Columbia, TN

Bought a new Prius (third one along with many other cars over the years) - this was by far the most pleasant and efficient experience. We had signed up on a few on-line car buying sites, e.g., Costco and AAA and were contacted by several other dealerships. At Roberts, we dealt with Mike Bullock predominately over the internet; he handled all our questions and pricing quickly and professionally. Roberts was clearly superior to all other dealerships during this process and in the past in all regards. The car we wanted was difficult to locate and rather than trying to be talked into other styles, etc. Mike searched within a 600 mile radius, located one and had it brought to the dealership. Although hesitate due to over a 30 minute drive to the dealership, we can say it was worth it and would recommend it to anyone to deal with Mike and Roberts.

This car met all my needs! It’s very comfortable and has enough leg room to take my Dad anywhere. The whole family loves it! I’m so glad we purchased the Highlander!

Dallas in the sales dept is awesome. He did everything he could to get me in a new Tundra. From calls to emails, running here and there. His sense of urgency and service made me feel important and that he cared more about what was best for me and not just the sale. His follow up was on point and checked every box. Thank you again Dallas for your top notch service!!

Made appointment 45 minutes prior to arrival. Took me in immediately changed oil and filter very quickly and even washed car. Will return when I need any type services

I had a 2017 model that was totaled, however my wife who was driving it did not have a scratch except the pains from the accident.All air bags opened instantly and the seat belt tightened immediately preventing her head hitting the steering or windshield. The other car was also totaled , however the other driver had several broken bones.Therefore we decided to buy the same car and same model but the 2019.

Very easy transaction. Time at car lot in total was just 2 hr. Fast friendly service. Worked with price of vehicle to my satisfaction and made all repairs to car before delivery.

Poor audio quality. I could not believe that I purchased this vehicle. Audio is something that can make you feel relaxed on your drive home from work. This part I lost. I have the 2019 Platinum Hybrid.

Bought a Dodge Ram and they made the process enjoyable! Good people and great prices. In and out in about 30 mins!

Es un vehiculo excelente 4x4 bueno para la nieve. Comodo pata la familia y para viajar de vacaciones y muy seguro te da mucha confiansa esta camioneta. Muchas gracias.

This is our second highlander, had a 2008 sport and loved it. Never a problem after 165,000 miles. But wanted more safely features of forward collection, blind spot monitors and lane departures alert with back up sensors. Found a limited with these features. Couldn't be happier. Quality built and roomy. Good fuel mileage and well built.

This suv would not be half bad except for the horrible wind noise front passenger. Toyota looked at it twice and won't admit there is excess wind much more fix it. I am working with them but I suspect I will be let down. If this is the case I will dump it and drive my 2002 until it dies and then buy a ford f 150 rather than a tundra.. Yes its that bad!!! I loved the 2002, this one not so much and not just the wind. The gps is useless and hard to use, the voice commands are 100% useless. ask it for pizza and it comes back with steak, not even close. I choose to use my $159 garmin which is 10X better and I never ever had to open the manual. Also the shut off at stop sign is useless and annoying. Overall its a solid 3 with nothing special and no redeeming options. It is my 6th Toyota/ lexus and probably the only one that isn't 5* It is probably 1 month from going on the lot unless they can fix the horrible wind., then I might look past all the average stuff.

We keep our cars for a long time so I looked long & hard and decided one the Highlander. I test drive it and thought it was the most comfortable & I loved all of the safety features!

Several weeks ago I was searching for a new truck when I met Mike Cimorelli. He was extremely friendly and helpful in the first stages of my search. We spent nearly two weeks going back and forth with phone calls and texts, during which Mike was able to provide me a fantastic offer on my trade-in vehicle while also giving me several truck options. Once I decided that the price was right, I made the trip into the dealership and Mike did everything he could to find me the right truck. Although I was not able to complete a deal through Mike and his team, I was astonished by the level of professionalism and service that Mike provided and the values that his dealership holds. Out of the several dealerships and sales managers that I've worked with over the last month of my search, Mike and his team were by far the best with customer treatment, fair values, and overall courtesy. Not once did I feel uncomfortable when working with Mike. He sets the standard for honesty, integrity, and superior customer service. I will gladly return to Mike in the future with any of my vehicle needs.

I love my Highlander. It seats up to 7 passengers or I can lay 2nd and 3rd row seats and transport larger items as big as a couch. Very versatile.

My husband and I have bought cars & SUV's from Sunvertibles for years. The staff are not pushy and they have always been great to deal with. We never had a problem with any of our vehicles. This is the only place we trust to buy used cars.

This car has 44" of front legroom which is great for a long-legged person like me. The front seats are fantastic--it's one of the most comfortable cars I've ever driven. Good controls layout--the only nit is the radio tuning knob is a reach. Car gets almost 25 mpg all the time. Plenty of power. Smooth, unobtrusive transmission. Plenty of storage. As my eighth Toyota, I expect stellar reliability. NOTE: Online car shopping makes the experience so much more pleasurable. No longer do you walk into a dealership wondering if you're about to get hosed. You know the vehicle, its worth, and its history. Love it.

I've bought 25+ vehicles over my lifetime and my recent experience with Jeff Williams at Toyota of Cool Springs was as pleasant as any and better than most. It took two trips over a 6 week period because my wife and I were having a hard time deciding on exterior/interior color combinations for a Highlander Ltd. Plat. (My complaint would be directed at Toyota Mtr. Corp for apparently not making Ltd. Plat. in Predawn Grey Mica with Almond interior which would have been our first choice.) When we decided to make a purchase I e-mailed Mr. Williams with whom I had worked on my first trip and he called me back. I told him what we were interested in and to see what he could find and he came back with a few which were on the dealer finder site. I was more interested in one I had seen on the on-line Toyota customer site and had located on a dealer's site, gave him the info and he was able to find the vehicle and that it was available. He didn't find it originally on the dealer's finder because of a communication mix-up on equipment I wanted. (I'm still waiting for my finder's fee - LOL) We went to the dealership, worked a deal which considering my research I felt was fair to both the dealership and me, Toy of CS worked out a swap and Mr. Williams went himself to swap the vehicles, returned and had the Highlander detailed, gave us the vehicle tutorial, and we were out the door with our new Highlander 9 hours after contacting Mr. Williams, and that included 3 hours drive time to go and get the vehicle. Mr. Williams made the process enjoyable because of his friendly, low-key approach. Perhaps it's because both of us are retired public servants (in very different fields) but I felt a connection, he clearly is a people person who genuinely wants to help you with the car-buying experience. I would recommend Jeff Williams to anyone looking to buy a new Toyota. I must add that my brief interaction with Denzel Petway was most enjoyable and that Fernando Nunez, my finance/closer person, was the least pressure encounter I have had during that process in a long, long time. We will see how the service dept. is in a few miles. Hopefully my impression there will be as positive as sales. From the buying experience it appears the Toy of CS is not the typical large dealership, and that's a good thing.

This car has met are needs so far.good leg room front and back.good gas mileage.rides like a car very smooth.running boards help with getting into car

I was in the market to purchase a new vehicle because the Corolla I had driven for seventeen years was totaled in a collision. I was apprehensive because I had not had a car note in over 10 years and knew the cost of many things had gone up. I approached the dealership with the mindset that I needed another Toyota because of its dependability and low cost maintenance. I had spoken with Celeste Hunter and when I came in she had the evening off. J.B. Avery III was the salesman that came to me to ask if I needed assistance with anything? I said... "Yes, I was looking for Ms. Hunter." He informed that she was off for the evening, but he would be happy to assist me in whatever I was looking for. I did not have any intention on purchasing.... I was just looking around because I would have more time on Friday. I ended up test driving a Camry and then decided on purchasing the VW CC. I came in on Friday to get paper work on Marta and I got the opportunity to meet Celeste Hunter. She said they worked as a team and J.B. Avery had told her about the sale. She as happy for me. What a dream come true for me!!! The whole experience was great from beginning to end. I was not pressured nor rushed to close the deal. Everyone in the dealership seemed to be assisting me in getting my insurance information, employment, and qualifying papers I needed to close the deal. When Mr. Avery came back to the waiting area dangling two beautiful set of keys to my new car...I said....."What!!!!!" It was amazing. Thank you for the team work and the excellent manner in which you have trained your team. The luxury and dependability of your vehicles match the dependability and reliability of your staff members. Am I going to tell people of your wonderful experience? "Oh Yes, I am" Thank you and I love my Volkswagen CC!!!!!!! Brenda Smith

We chose this car over the Santa Fe and VW Atlas. Definitely better quality than the Santa Fe and better engine performance than the VW Atlas. The tech features are nice, but not better than the Hyundai tech package. The biggest surprise is how much we underestimated the impact of the HORRIBLE navigation system in Toyotas. Trying to use it is an exercise in insanity. Truly a masochistic dream. The best part of the navigation system is when it is not on. Toyota should be ashamed of it and people should be fired. I have been a Toyota supporter for years, and the Highlander is a great all around car, but the frustration of using the navigation system is killing my desire to buy another Toyota. Either build one that works or use Android Auto.

I purchased my ‘18 Highlander at another dealership back in June but wanted to have some accessories added to it, so o chose Toyota of a Cool Springs because it was close. I did my research on the parts I needed and emailed the dealership to get an install estimate. I was connected with Ray, there. My experience with him was phenomenal. He met with me when it was convenient for me, I never felt rushed, he confirmed my parts choices and ordered them, making me feel like a priority every step of the way. We then scheduled the appointment when it was perfect for my schedule. Day of service and parts install, he got me in and out earlier than expected. Price was reasonable, facility was super nice, I am more than pleased.

This is my 2nd Highlander. It is so easy and comfortable to drive. Third row is handy and plenty of room for 3 children. I'm thankful for the larger cargo space when 3rd row is up compared to 2009 model.

My car didn't start a few mornings so I called Toyota and they made an appointment for that morning. I was in and out (with 2 small children) in 1 hour. They ran diagnostics-replaced my battery and charged me less than $160 for the entire thing after taxes. They kids waiting room made my life easier too. I was so thankful that I went there instead of an autoparts store. And the warranty is great too.

I was hesitant to give up the RAV-4 I had owned for several years because it was so easy to drive. But my wife and I found we needed a larger vehicle when we both retired as we wanted to start taking more and longer road trips. My wife and I both love the Highlander...everything about it. It has so many safety features that make us feel more comfortable when driving on freeways and also city streets. I love the increased leg room (I'm 6'4") so the seats fit my long legs better. The pearl white color is gorgeous, the overall design is really nice, and the reliability is excellent. We are so happy we purchased the Highlander...our road trips are a great experience in this vehicle.

I'm 10 minutes from the M'boro dealership. After 3 terrible experiences with that service dept, I decided to try the Cool Springs location. OMG! It was very busy that morning, but my rep was professional, listened to my expectations, and delivered! They have a customer for life now. He even checked to ensure my expectations were met. I will drive the distance for great customer service.

We take the car on long trips and it's so comfortable and drives smoothly. Good mileage per gallon rate. Plenty of room for luggage and passengers.

I've never had a car buying experience as quick, easy, and efficient as my recent purchase experience with Toyota of Cool Springs. From sales to finance, Alan Richardson (Superman) to Ken James, I appreciated their honesty and respect for my time.

The car has everything I need. Legroom is good, heated seats, USB ports, third row seats. Most helpful is the blindside alerts. Love the way the drivers seat extends for comfort for long legs.

Jeff Williams worked really hard to find the perfect PriusV to replace my old one that met an untimely end due to a deer. It was a difficult time for me as that 2013 Prius was my perfect car both professionally and personally. Jeff patiently accompanied me on test drives of other Toyotas as I searched for my next car. I soon realized that I would like nothing more than one just like the one I lost, so he promptly located a 2017 PriusV ASAP, and once again, I have my favorite car! Thank you Jeff!

I have only had my Highlander for two months but so far I really like it. Coming off owning Audi’s I was afraid of a big letdown but that has not been the case. There are a couple things I don’t like however. First off you can’t lock and unlock the rear doors externally. You have to use the front door handle. Second there is no digital read out for the speedometer. Third you can’t lock the doors until all doors are closed. Small complaints but they are annoying.

Everything from start to finish was great! This is the first time we've bought a car that we felt comfortable and Chris answered all of our questions with no hesitation. Great vehicle, nice facility, great prices, amazing customer service with Chris. We recommend to anyone who is looking- go see Chris!

The car meet all the needs , wonderful inside and outside , with a luxury and confort . The driving is so easy and very confortable

Wonderful experience at Lexus of Cool Springs! When I was ready to pick up my new car I was under a time constraint. Brian got me in and out in less than 50min. I’m extremely happy with my 2019 NX300 and would highly recommend Lexus of Cool Springs for your next new or used vehicle.

I just love my Highlander. I have gone on trips with 8 people in the vehicle and there was room for everyone. Smooth riding and great sound in music.

Today I bought my SEVENTH vehicle from these guys in the last 6 years. Temporarily laid up by an accident, I could not get to their dealership and test drive the car. From my previous experiences, I knew I would not be lied to about the car, so I bought it with zero test driving, and the Wade arranged to have the car delivered 65 miles away. This is how much trust I have in this dealer. For great service and an honest and transparent dialogue, Auto Pro is the FIRST place to stop and shop.

Love the room in this suv perfect for my family and it’s been great on gas and maintenance compared to my 2006 Jeep commander I previously owned.