My service representative was very informative about what they would be doing with my car to solve the problem. He stated they would have to keep it for 4-6 hours to discover the problem. Every step of the way he kept me informed of what they were finding.
Ample room for a growing family.
by Jamin83 from Newark, OH
January 13, 2019
The all wheel drive along with its driveability options makes this a well rounded vehicle. Proven with the latest winter storm! Rides high like a SUV should but isn't top heavy! This is my first Toyota bought for my wife and it has me shopping for myself.
Ryan was our salesperson and he was super! Found us the exact car we wanted at a really great price. Easy and upfront to deal with. Made the entire experience hassle free and easy. We would definitely recommend this dealership and Ryan.
Fragile. Junk battery, Crap tires 5 flats in 10000
by NOT a Toyota Fan. Never again from Buford Wy 82052
January 14, 2019
Everything is falling off of it. Junky tires- 5 Flat Tires in 10000 miles. Wind noise. Air bags quit. Roof Rubber comes off in car wash. Seats stain way easy just from everyday use. Had both front seats rebuilt in 5000 miles. Battery quit at 7000 miles. Left us stranded, not good. Over all a trash heap of a car. No more Toyotas for my wife and I … Hello Chrysler...
I like to thanks for a great service from professional customer service, Trung Lu was very attentive to my concerns and have a knowledge about my issues, thank you so much mr. LU,I hope that I will be back soon. Regards, att Mario Aldana
Love the safety features and comfort
by Primetimerg from Morganfield, KY
January 12, 2019
We love our Highlander. Has great safety features. Auto speed cruise control, dynamic rear view camera, etc. Drives great good MPG. We got 26 on the way home. Lots of room.
The name of my sales man his name is Eli he was very courteous very approachable I was just strolling through the lot and he noticed me and wanted to know could help me I brought my car in to be serviced I didn’t bring my car in to get a new car but after dealing with Eli and having conversations with him I bought a new car he’s an excellent salesman he’s courteous he’s top-notch he is warm he’s friendly he’s not pushy he’s an excellent sales person smile on his face I wished all the salesman could be like him maybe they would sell more cars
Toyota is the only car I would consider owning.
by Pat from Atlanta, GA
November 20, 2018
Reliability is excellent. I’ve owned a number of Toyota over the years and I keep coming back to purchase another Toyota because of the reliability and the excellent staff that sell and maintain these vehicles.
I inquired about a car they had listed through cars.com from their lot. I received a call back quickly from the sales rep who was friendly and personable. I'm not sure if I'll end up buying from them, but I am several states away and they seemed well prepared for out of state transactions.
Best Mid-size SUV on the market
by TheoMO from Springfield, MO
December 17, 2018
Outstanding quality you would expect from Toyota. Best SUV we have ever owned. Spacious for a mid-size and great ride for long trips. Perhaps the best Toyota SUV so far.
Great people!!!, I bought a Mercedes Benz GL 550, 2015, I dealt with Leo and David and they both were really fantastic, the made the whole process easy and fast. The car was fantastic too!! 100% recomendable !!!
Thank you so much ROSE MOTORS !!!!
Love this car
by JerryB from NACOGDOCHES
January 6, 2019
This is exactly what I was looking for. It is my 4th HIghlander and the 3rd that is the Limited Edition. It is just right for me. Beautiful and dependable, all for a great price.
I previously leased a Ford Edge. It was a nice SUV, but the Highlander is better. While both basically offer the same features, the Highlander surpasses the Edge in technology. I’m so happy I made the switch.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Most reliable and safe car
by Baigal from Olathe
October 29, 2018
This car meet all my meets,spacious plenty of leg room powerfull and safe to drive.I deffinetly recommend to buy this car.And i am buying another toyota .
Just happen to come across this location and I found it to be one of the best in the East Bay. Walked on to the lot and was greeted by Z. He was happy to show us what we where looking for and then stepped away and waited for us to ask our questions. It's nice when a dealership and sales person knows that the car sells itself. I recommend this place for all serious buyers. Great Experience!
2009 Toyota Highlander
by RayNY from Albany, NY
December 17, 2018
Searched for a car on line for 2 months. Test drove a couple, really like the roominess and layout. Rides great, Good acceleration . Comfortable seating. Only problem is that it stinks like mildew from the poorly designed A/C unit. Been trying to eliminate the odor but no success yet. It's winter here in the great Northeast so I'm not sure if the odor will dissipate. Hope so. Other wise I like the vehicle.
I was expecting high pressure to purchase a new car. The Sales Representative, Answered all the questions
I had prepared before going to the Dealership, without any rush, sale pitch, or pressure in purchasing. He
was very helpful in explaining, each package that was on the various Prius models. We felt he was truly outstanding. We are happy with our purchase.
I will only drive Toyota!
by Croern from Long Beach, MS
November 17, 2018
I love everything about this car! The body style and interior, the size, because I can take my family in one vehicle and there’s plenty of room for storage too! It rides like a dream and I love it!
Their service department is awesome. Which is a good thing since Ford cars are not the best quality. Things keeping breaking or wearing out on our 2013 Ford Explorer that I would not expect, or I have not seen in other cars. If you buy a ford make sure to buy the extended warranty or else it will cost you more in the long run.
Replaced My Truck
by Roxy from Oceanside California
January 14, 2019
This car was a great transition from my Nissan Frontier Truck. I was looking at Ford Flex, Ford Explorer and Nissan Murano. The expectations I have are all satisfied in the Highlander. Needed a large enough car to haul my family around, and my ton and a half of clay and equipment.
My experience at SFToyota was overall quite positive. The sales person I worked with was Jerel. Unlike some sales people his manner was very easy going and no pressure. I can honestly say the Jerel is the main reason I chose to purchase my car at SFToyota. I am very happy with my new car!
Most reliable & trouble free car I’ve ever owned
by Mark from Portland Oregon
December 14, 2018
I love this car. It hits all my needs. I just wish I had bought a hybrid. The car has a wonderful towing package and handles very well, even when towing a heavy trailer.
Overall great experience from the Service Department.
Best choice for us
by Mandy from Tyler, TX
January 12, 2019
We needed a vehicle with a 3rd row. The Highlanders received excellent reviews on other sites for the interior space, reliability, fuel efficiency, among other features that were important to us. So far, we are incredibly pleased with our decision and know we will have this vehicle for a LONG time. Toyotas run forever and with very few issues. We had a Corolla previously and never had a single issue in the 8 years owned.
We had a great experience trading in our car and getting a barely used replacement from Mo! Mo was kind, helpful, knowledgeable, and most importantly...not pushy. He made our car buying experience easy and we walked out with a deal same day. No gross salesman tricks here - the entire team was polite and respectful. We love our new car from Daly City Mitsubishi!
Perfect size SUV with all the electronics.
by zznotop from Carmichael, CA
January 9, 2019
My Limited model has just about everything including heated & ventilated leather seats, sun/moon roof, nav, Toyota Safety Sense system, tow package, running boards, roof rack cross bars, 19" wheels, etc.
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