Used Toyota Highlander for sale near Rossville, MD

Went here randomly one morning and had the pleasure of working with Lorenzo as my sales rep. Wonderful customer service, personable and not pushy! Walked my wife and I through the process & we even played cards while we waited for everything. 10/10 would recommend. Made the stressful car buying experience an absolute breeze.

My sale rep, Darin Massie at Heritage Toyota, was amazing. He walked me through the entire process and showed great patience while I went through my decision making process. With his guidance and patience I was able to get a truck that I expect to have for a very long time and I am excited to own. Darin's friendly, calm demeanor made the process enjoyable and easy. I would recommend Darin to anyone who is interested in buying a Toyota!

Have had our 2023 Highlander XLE AWD since April 2023. Live in Chicago area and have driven to Arizona and Maine. Zero problems with the car. We put a large Thule box on the roof, multiple mountain bikes on a bike carrier and a kayak. Lots of luggage, got 27 miles per gallon on both trips. Plenty of power in the Rocky Mountains. Would recommend the car to others. We have a great Toyota dealership but all we have needed is schedule maintenance.

Our experience with Honda Bel Air was great. Our sales consultant Caleb Parker was exception!

2015 highlander limited. Its very smooth , the seat/mirror memory buttons are great , the auto high beams are awesome. Its easy to maintain, all the fluids and breaks etc are very easy to service right in the driveway. It has the 6 speed transmission that is known to be very reliable (unlike the 8spd trans that toyota came out with in 2017)

What a great experience I had with April and Walt today. Of course I came in on a different car and then April showed me a Black XSE Camry with the red interior and it was love at first test drive! Then came Walt McDonald, the GSM, he gave me a great deal and made me feel valued and my business appreciated. Lastly, Evander, the Business Manager brought it home in the end. What a Trio!

It has a lot of road noise and the low profile tires makes feel like you're running on flats you feel everything I'm not happy at all it's nothing like my 2015 highlander no compassion at all!

Ishmael Stallworth was my sales consultant. Ishmael was very confident about his ability to get me in a car and he delivered on his promise. Hats off to Ishmael for a job well done. Sincerely yours Jay.

Great 3-row hybrid. Very reliable. Very comfortable. Lots of cargo space, especially with the third row seat down. Put down the second row and cargo space is enormous. Good gas mileage for a 6-cylinder. Nice pick-up for an SUV. Would definitely buy another Highlander

Hello John, I'm so glad that you're back with Heritage VW. Thanks for doing a GREAT job getting me into my 2024 Atlas yesterday. You really made my day. You've always worked with my family in getting us an payment that we can afford monthly. My sister is going to be seeing you soon. Please keep up the good work with your excellent customer service. *********

I waited months, purposely, before writing this review. When I initially bought the car, I was scared because the reviews made it seem as if I made the worst mistake of my life. 6 months, 7000 miles later, the car running great. In the beginning, there was the weird shifting and lag but as time went on, around 5000 miles it had mostly smoothed out. After I took it for the TSB/Recall for a software update, it has been running perfectly since, no lag or strange shifting at all. I haven’t had any trouble otherwise. It’s roomy and comfortable for long trips. The third row is really for short trips(no more than 1hr 1/2) and for people 5’8 and under. The MPG excels on the highway especially on ECO mode with cruise control. I’ve gotten it as high as 33/34 mpg at 70mph on relatively flat land. In the city, it does terrible. I average around 17-19 even with slowly accelerations. My DTE is 290-310miles, 95% City driving. I’m sure those who use it on the highway will reach much higher. Despite the new 4 Cylinder Turbo, it has quite a bit of power and was able to take off very fast with a car loaded with adults (even in the third row). As of right now, the engine has been nothing but reliable. If anything changes, I’ll surely come back and edit this review. But for now, this 23 Highlander Limited Non-Hybrid, is a fantastic mid-size SUV and I recommend it now with the software update taking care of the shifting problem.

I always receive great service at Jerry's. The staff is very friendly. I'm a long time customer and hope to continue.

We own a 2.4 Turbo XSE, has plenty of power to get you in and out of traffic. Just took a 10 hour road trip from NC through the mountains of VA & WV, performed like a champ up steep inclines and ride was very comfortable. We really like the captain chairs, easy to get passengers (inlaws) in and out. Had plenty of room for a wheelchair with 3rd row folded down. Really like the sporty look of Highlander. The 20" black rims compliment the look for me. I wish Toyota would've designed with dual exhaust to better enhance the design.

We have purchased four cars from Jones in the last 18 months. I would highly recommend seeing Athena Torres, she’s amazing!

Overall a good reliable 3-row SUV, with a comfortable ride, decent trip mileage, and good acceleration (good power train. Negatives are a poorly designed A/C condensor (Rocks kicked up will punture it releasing all the coolant) and very high wind noise at freeway speeds (hard to talk, radio has to be turned up very high).

The entire experience from walking in the door to finalizing the deal was extremely pleasant and seamless. Great dealership and customer service. Thank you !!!!

I have a platinum model and I could not be happier. Love the body style and the interior is absolutely gorgeous. Rides smooth as glass, has great pickup(V6) and great mpg!

Terri Anistead was a warm, professional and wonderful salesman. I was impressed with the no mess no fuss flow of the overall process. I was able to say what I want to put down, what price range I want to stay in. Terri followed my ques and not the other way around. What a pleasure. I had a family member go through drive time and I was not sure if it was a good choice. I can see why they picked Drive Time. Thumbs up!

My 2021 highlander L I paid $27k @ 44k miles ih for it after 2 years taking it through ell & adding 50k miles (92k miles currently) im impressed by its 300 hp 3.4L engine but learned how important changing all fluild begor it starts to making noise and problems. I think as long as you change all fluids at by or before 90 k miles as milage it will continue to goFor 300,000 miles crossed finger . The dealer offered me 19k to trade in at this stage. Toyota value unmatched. I want the new twin turbo 3.5 they just added

William goes all out for his customers and above and beyond, I appreciate the hard work and dedication that he did.

I've always loved the look and feel of a Toyota Highlander. But I never thought I could afford one. I found my Highlander at Alton Toyota, Alton, Il. and fell in love. I asked about the price and I couldn't believe it was right in my price range. I test drove it and it was love at first drive. Everyone from the Sales-person, finance and even the Technicians. were friendly, helpful and answered all my questions. They even went above and beyond making sure I got the best loan that fit me. I love my highlander and just got back from Myrtle Beach SC, driving round trip. It is so fun to drive and all the room is unbelievable. I highly recommend both the highlander and Alton Toyota dealership!

The service experience was great. I was running late for service. I called ahead to let them know. I was nervous when I arrived because I thought they were gonna turn me away. That was not the case. I was greeted by both Service Representative with a smile. It that point, I felt the pressure lifted. I will return for recommendations

I traded in my 2016 RAV4 Limited for the Highlander XLE. Primarily for the ride. We had to give up some features such as seat positioning and closeness sensors available on the Rav4. The 2019 Highlander has a V6 that is well reported on and gives us the performance we need. Our ride has definitely improved on the Highlander.

Very patient and make sure that customers are happy . They explore options to satisfy customers. Excellent experience. This is the first I have such a great experience buying a car.

I have had this car since 2013. I have a feeling it is going to last me a long time. The only thing I don't like about it is the spare being underneath the car where I cannot get to it to check the air or put air in it. I would rather have the spare inside somewhere.

I would have liked to leave with hard tags. Otherwise my experience was smooth after I was able to identify what I actually wanted in a new vehicle. I really like my car.

JR Castillo - Toyota North Austin got in the perfect vehicle. It fits my whole family. It has space for my soccer mom items. The quality and care provided to me by JR was exceptional! The whole experience was like a ride on the park, easy with JR.

Ask for will! He will hook you up! Got the price i wanted and left happy

Chidi made this process worthwhile. Great guy. He’s the one you wanna get your car from.

Have had 2 Toyota Rav Limiteds and they were great. Decided to go with something a little bigger this time so got a preowned 2023 Highlander Limited. Love the ride, quieter than the Rav 4 and definitely more room. It’s only 3 inches wider, but 10 inches longer. Seems like the front area is quite a bit bigger than the Rav. Great purchase!

Our experience with Mickey at Koonz in Annapolis was nothing short of incredible. What started as a simple search for a van turned into one of the most memorable and genuinely enjoyable car-buying experiences our family has ever had. From the moment we met Mickey, it was clear he wasn’t just trying to sell us a vehicle—he was focused on helping us find the right one for our family and the adventures ahead. He took the time to listen, answer every question with patience, and guide us through the process with honesty and enthusiasm. There was never any pressure, just a sincere commitment to making sure we drove away happy. When we finally found the van that was perfect for us, it didn’t feel like the end of a transaction—it felt like the beginning of something exciting. Mickey understood that for families, a van isn’t just transportation. It’s road trips, soccer practices, beach days, late-night ice cream runs, and countless memories waiting to happen. Thanks to Mickey, we didn’t just drive off the lot with a great vehicle—we drove away with the feeling that someone truly cared about helping our family start our next chapter of adventures. If you’re looking for someone who goes above and beyond, who treats you like more than just another customer, and who genuinely loves what he does, Mickey at Koonz in Annapolis is the person to see. We came in looking for a van. We left with lifetime memories.

We have the 2022 Limited edition. Love the heated and cooled leather seats, very comfortable. Overall vehicle is very quiet, except on concrete roadway surfaces. The rain sensing wipers don't function as well as the ones we had on our 2019 Rav4. I will say, the 3rd row seats are for young kids or very small flexible adults. Also, front doors need more of an arm rest higher up on the doors. The tri zone heat and cooling is great. I like how the adaptive cruise will even slow you down some when entering curves. The 11 speaker JBL sound system is very good. Overall, the negatives listed are fairly minor issues, because we really enjoy this vehicle and the features. I am disappointed that Toyota will not be offering the v-6 in 2023. I much prefer the smoothness and power and torque curve of the 6 versus the turbo 4. The 8 speed transmission is butter smooth, although the kickdown response could be improved. This is our 4th Toyota and will keep coming back because of the higher quality standards and overall reliability. Also, Toyota seems to listen to customers better and making adjustments or corrections better than a lot of the other auto makers.

I had a rewarding experience with Salesperson Tatyana. She is professional, kind, helpful, very very knowledgeable. She has great customer service skills. I can't say enough good things about this car buying experience. OUTSTANDING job Tatyana!!!

I purchased a Nissan rouge, told the dealer what I want in my rouge and they found it for me. I also purchased a camero. Professional staff. I will always get my cars from Carmax in Whitemarsh

Overall very good and reliable vehicle for the money. Not the most comfortable, stylish, or best on fuel but for the price i dont think you can find better

My experience here has been excellent in terms of service and communication. My service consultant Scott keeps me informed and carefully explains options when needed. Very pleased overall.