Anna made a difficult deal relatively painless. She worked hard to make it happen and came in on her day off to meet with me. She addressed all of my concerns and was able to mediate a successful closing. Strongly recommend her!
I walked in to have an inspections sticker and lucked out to have it done in about 50 minutes . Phewww. The customer service rep as always was efficient ,kind and informative . This was a far cry from my last visit for an oil change and license plate bulb replacement which took 2.5 hours even WITH an appointment .
Bought and service my Toyota at Wellesley Toyota. This dealer provides great customer service. Will be going there with my fiance to buy another Toyota to replace his 16 year old Sienna. Definitely recommend this dealer. V Stewart.
Needed to get a new car for my mother - Griffith made the experience easy, no hassles, fully explained all options and left the dealership with a new vehicle and felt no pressure the entire time. Highly recommend working with Griffith. GG
They had the exact car we were looking for and the price was great. They made the whole sale process easy and quick. Dealership is new and clean with a great waiting area. And when we picked the car up it was spotless.
We very impressed with the detailed knowledge of the Mazda CX-5 Grnd Touring vehicle by Thomas Belliveau. He was not forceful or aggressive as many sales dealership sales representatives are. He took his time and ensured we were comfortable with his overviews he demonstrated patience and walked through the process of leasing a vehicle. We felt his customer service and our experience was outstanding. Ricardo Dordete whom did the lease paperwork was. very personable and patient with our questions.
My daughter purchased two cars from Mastria Mazda and is very happy with their service so I decided to go with a Mazda. I have always been indecisive and a perfectionist so I was happy to have Alex walk me through the purchase. He has an understanding and patience that seems never ending. If Alex was not there when I stopped by, his associates stepped right in to accommodate. Previously, I owned a business and in my opinion, this is a first-class operation. Alex and the others are very knowledgeable and customer service is their first priority. Even after the sale, they continue to be concerned and still very helpful. Now I understand why my daughter and her husband are repeat customers. I’m sure I will be as well.
I booth my truck 2500 Silverado at Colonial South Chevrolet , with I had a wonderful experience with hall transaction but the best of hall was to work with the sales person Mr. Tony Lima . He did everything great and he was very pleasant .I will recommend my family and friends to this dealer .
Overall very good experience at the Bernardi Framingham service station. Timely shuttle service for drop off and pick up and job well done for servicing my 2002 Toyota Camry which was purchased from here and serviced since then at this place.
Drop my car off for warranty work the night before. Early call the next day saying my car out of alignment. I never noticed that. Call late that day saying the warranty work can???t be complete for four days. Alignment report looks ok. Says ???an alignment not performed??? right on report. Invoice says ???customer requests??? to perform alignment. I think this is a scam. I think cars can be technically out of alignment but it is not enough to require an alignment. These guys can???t wait to tell You the car is out of alignment so unsuspecting people like me authorize them to fix it.
I believe that Bristol Toyota does a great job of engaging potential customers without pretenses. I visited Bristol after first going to Balise in Warwick and not liking their hound dog techniques. Kerry Parkos was my sales consultant and he is extremely knowledgeable regarding all aspects of Toyota???s. He endeavors to get the full picture of the customer and find the right fit without purposefully pushing for a vehicle that???s not practical for the client just because it???s more expensive. Jonathan, the sales manager, and Jim, the financial manager, were helpful and courteous as well throughout the process. I???d definitely recommend buying from Bristol!
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