We had an excellent experience purchasing a new vehicle. Scott L. was very helpful and made sure we got the exact truck we were looking for!
Beautiful Corolla. Low miles in mint condition!
by marlonio from Burke
January 11, 2019
I love this car. From the interior to the outside. Every bit of this is worth the money! We bought this car used with 16,000 miles. It feels new, it drives new, and even better. The car is still under warranty. You can never go wrong with a Toyota. you can never go wrong with Fred's Executive Auto.
My husband and I went to Ferguson’s to look for a late model used pickup recently on a Saturday afternoon. We we able to shop by ourselves without being bombarded by salesmen. At the right time Tim Flusche came out and asked if he could help. He gave us prices on the trucks we were interested in. My husband selected his truck and Tim got the paperwork done quickly and we were on the road. There was no pressure to buy and that’s how we like to shop.
The Avalon is a Winner
by John C from Hixson, Tennessee
January 7, 2019
We bought this car recently and it is the Limited Edition, and it is a great car. We love the features. It has everything, but still is economical and a very lovely car to drive. We are really very happy with the purchase. It came with an Unlimited Warranty on major systems too, available from certain dealerships.
Jordan Savage was very big help. I new what I was looking for in a Subaru and he was very patient and helpful. I received calls from him thru out the day to make sure my new Subaru was ready with everything shiny and pretty when I got there. Thank you Jordan!!
Nicest car we’ve ever owned!
by CoachP from Grove, Ok
December 21, 2018
Love this car! Has all the bells and whistles and rides like a dream. Little disappointed that precious owner was a smoker but we are working on getting rid of the smell. Toyota all the way!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Very nice and portable for my leisure
by OKMAY from Wesley Chapel, FL
December 29, 2018
It was the exact vehicle I needed for my work needs and family leisure. The features inside the vehicle are amazing. Even though I couldn’t tap into them all without the help of kids
AntJuane Peanut Baul and James Hendrix worked with me and provided a fair deal for both myself and the Dealership. Peanut went far beyond the expectations to make sure that I was pleased with the total process.
Ample room for a growing family.
by Jamin83 from Newark, OH
January 13, 2019
The all wheel drive along with its driveability options makes this a well rounded vehicle. Proven with the latest winter storm! Rides high like a SUV should but isn't top heavy! This is my first Toyota bought for my wife and it has me shopping for myself.
My salesman Jim Herin was the best! Good communicator and always on top of things during the process. I bought my truck on line sight unseen. The photos were beautiful and Jim arranged all of the shipping to get it to me in Nebraska. Aside from needing to jump start the truck to get it off the moving trailer and then putting it on a charger it was just as advertised! I love it. I would work with Jim again when i need to get another vehicle. The finance department leaves something to be desired. I am still waiting on paperwork to prove i own the truck. Finance department is the only reason they did not get 5 stars.
Best truck on the market!
by estew from san diego
January 10, 2019
This truck met all of my needs, plenty of room for me, my wife and our three children. Power was great while towing a 22ft Boat and agile enough to cruise through the Rockies with ease!
Very professional.and good at providing the service you would expect from a dealership. Would send other people to this dealership also.
Fan of the Van
by Tee from Markleville, IN
December 30, 2018
The Sienna is a great van. Reliable and spacious. The only thing I did not like was the way the hardware for the third row seats is open and unsightly. Also, the tracks for seconds row seats run all the way to the front seats. Looks bad and is a trap for all sorts of debris.
Bought a Lexus ES 350 40k miles, four years ago. Great buying experience. No hassle. Got me in and out with financing. The paint job, front bumper went south on me about 6 weeks in. Not carmax's fault. Lexus had a problem with paint on that year make and model. Purchased a warranty. Best decision made in a long time. Very reliable car, extremely reliable warranty. During the last six years, the warranty has paid for about 7k in repairs.
13’ 2wd taco
by Dub Wiggabottem from Marion, ohio
September 13, 2018
This trucks not quick, but bound to be reliable. I purchased it to tow a side by side. I’ve upgraded suspension, brakes and transmission, easy to work on.
This is my fifth new car from Jim Norton in 11 years. Always a great experience from sales to service and in between. I will be back to trade in a few years.
XSE Good Value
by MIss B from Salinas, Ca
January 10, 2019
The stearing for parking is extremely good.
Safety features for lane indicator and back up camera, a great feature.
Myself the driver and all passengers, extremely comfortable, roomy.
Trunk roomy for suitcases.
Best of all the V6, really picks up additional driving fun and safety. Especially passing.
Our salesman, Sean Connelly, and our finance man, Grant Geer, were great! There were no high-pressure sales techniques or "arm-twisting" with either of them. They were engaging, professional and just the perfect people to get us into a new car.They were willing to wait for us to decide what we needed to do without bothering us with phone calls or texting pressure. I would highly recommend both of these men to anyone purchasing a Toyota. JIm Norton Toyota is THE place to go for your new car!
Great truck if you don’t want a full size truck
by Mikefish from Pine City, Mn
January 12, 2019
Great truck if you don’t want a full size truck, very reliable, I have the longer bed which is great, I don’t think I would like the smaller bed. Lots of hidden compartments, for storage.
Dayle was very helpful!! Very friendly, called back soon too... car max in Tulsa quick delivery, literally next day ...early... in morning....thanks again for everything
Replaced My Truck
by Roxy from Oceanside California
January 14, 2019
This car was a great transition from my Nissan Frontier Truck. I was looking at Ford Flex, Ford Explorer and Nissan Murano. The expectations I have are all satisfied in the Highlander. Needed a large enough car to haul my family around, and my ton and a half of clay and equipment.
Phillip was very professional and went above and beyond to try and figure out the issue with my car. Will continue to use the service depot.
by MarkE from Franklins NC
December 8, 2018
On the positive side, love the engine and transmission. Tuned exhaust is just right - a low growl but not obnoxious. Seat comfor is so- so, especially after a couple of hours behind the wheel. Entertainment system is a big disappointment? especially since this is a Limited edition. Sound quality is average and the Entune system should be dropped immediately in favor of Apple and Google offerings. Toyota is a little slow incorporating technology- not sure why. Still, I bought this truck for its above average reliability history and hope to have it for a long time.
Very friendly, and quick, and a comfortable place to wait. Very professional staff and easy scheduling. Easy to get in and out
Find the World Toyota location for you- (I saw 4)
by SJ from Kirkwood, GA
January 3, 2019
So far, this vehicle has been everything it has promised. Great for traveling with a small family and has been reliable so far. We love our green machine and we’re so happy to be treated so well by WT Chris Brown.
This dealership actually made the car buying process enjoyable! I???ve been to several different places, including another Toyota dealership, but none had the customer service of Jim Norton. They gave me respect without pressuring me into any deal. I left feeling good about the purchase.
A great car to buy to save money!
by Strengtheningyou from Dallas, tx
December 22, 2018
The Corolla is a great efficient car thats fun to drive and is well known to be reliable. It's a fun car to drive around town or out on the highway. Nice smooth acceleration.
In less than 24 hours I have the car that I wanted and it was an absolute joy working with Adam Buckmaster - in the business office!! He got me a really good interest rate on the loan & the paperwork was a breeze. My salesman was Brad Mincer- I could not have had a better representative of Jim Norton Toyota. Everyone I had contact with genuinely care and want their customers happy. The car I traded in I purchased at Jim Norton Toyota- so they must be doing something right.
Best choice for us
by Mandy from Tyler, TX
January 12, 2019
We needed a vehicle with a 3rd row. The Highlanders received excellent reviews on other sites for the interior space, reliability, fuel efficiency, among other features that were important to us. So far, we are incredibly pleased with our decision and know we will have this vehicle for a LONG time. Toyotas run forever and with very few issues. We had a Corolla previously and never had a single issue in the 8 years owned.
Excellent service! Excellent inventory! Excellent place to b
by Codyrosenquist87 from DealerRater.com
November 27, 2018
Everything about our buying experience at Jim Nortons was excellent. After a volley of texts back and forth a few days prior to going in between Brandon and myself my family and I popped in on black friday to take a look at a rav4 for my wife. Honestly it was more for a test drive than anything else because we still weren't sure what vehicle she wanted but if we found "THE ONE" we were ready to play. When we came in first thing in the morning they were already pretty busy but that did not stop them from being readily available for us. At this point we met Mr.Friday, I told him from the get exactly what I wanted, what I wanted to spend etc. And he got straight to work for us. He found the exact car we wanted, in the price range we were willing to spend and made it happen. Instead of being like previous car dealer experiences I've had at other places trying to shove a vehicle down your throat that you dont particularly want in a price range that isn't in the budget he waved the magic wand and put this rav4 in our driveway. I highly recommend this dealership, they have a vast inventory, knowledgable and friendly staff (especially Mr.Friday), a large volume of lenders for just about any credit situation, and pressure free environment that gives you room to make your own decision. We will more than likely be life long customers. Go down to Jim Nortons and get you a new car they will make it happen! See my guy Friday!
Tacoma 2017 amazing truck
by Rober Rivero from Houston Tx
January 5, 2019
My Tacoma 2017 is much more than I expected, 48000 miles, it feels like new, considering that my other car is a Corolla 2018 zero miles, feels the Tacoma with the same level of comfort and manageability. I love how it works in all weather conditions and the power of this four-cylinder engine, power and low consumption, ideal for my lifestyle as I work away from my home driving about 66 miles a day and gas consumption is ideal. Apart from being accompanied by several very comfortable options such as being able to connect my phone to the central audio system and play my songs, making calls in hands-free, I was not a truck lover but without a doubt this Tacoma has changed my
I have really enjoyed my car buying experience at Kevin Grover GMC. So far I have bought 2 vehicles there and both times felt no pressure from my salesman and I have left feeling like I got a good deal without all the haggling that you get with big town dealers. I know all the people that work there and they all have an interest in making sure you are satisfied with your visit and your purchase, plus the service after the sale is wonderful as well..Steven Willis
Love this car
by JerryB from NACOGDOCHES
January 6, 2019
This is exactly what I was looking for. It is my 4th HIghlander and the 3rd that is the Limited Edition. It is just right for me. Beautiful and dependable, all for a great price.
I have tried larger dealerships in bigger communities and thought they had more to offer; or maybe I just had an illusion of that possibility based on the size of others facilities. Kevin Grovers dealership proved me wrong, because when it came to competitive salesmanship and top-of-the-line customer service they rocked. Not only did they do a great job of competing with price point they blew away the customer service that I ever received at other dealerships. I will definitely be back, they have earned my future business for the forseeable future.
A comfortable large sedan that looks pretty good.
by Dan from Aurora Illinois
July 28, 2018
Everyone in the family is tall and this car has front and rear legroom that you find in very few cars. I wanted to avoid vans and SUV’s so I spent a long time looking for the right Avalon. This model was downsized after 2012 which is very disappointing.
Mr. Neil King, Mr. Kevin Grover; Outstanding service. From the first call to the last handshake you made sure that my questions and concerns were addressed and you honored my no's as well. Thank you.
Most fuel efficient car I've owned
by Smiling Bob from Falmouth, Ky
December 16, 2018
This is a very comfortable car to drive. Great power, great fuel economy. The 1 downfall is the steel wheels with plastic hubcaps. It should have aluminum alloy wheels
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