I upgraded from my 2014 Lexus IS 250 to a shiny, new Lexus IS 300 F Sport!! The service and promptness is always exceptional at Akron Canton Lexus. Working with Ruth Ham and Dan Smith was flawless and fun! Ruth even had a giant red bow on the car for my birthday!! Brandon did an amazing job at helping me understand all of the bells and whistles of my car without it being tedious. Treat yourself and go!
I recently traded in my 2012 4Runner and purchased a 2018 Lexus GX from Lexus of Akron-Canton. They were my first and only trip to a dealer in looking at new cars. I worked with Ruth Ham and she was excellent to work with - very knowledgeable and professional from start to finish. She worked hard with me to get me the vehicle and price I was looking for. When I picked up the vehicle, Ruth took great detail to go through all of its features. I highly recommend contacting Ruth about a new Lexus or any used vehicles they may have in stock.
I stopped to look at a car that I wanted, but did not need. The salesman, Ted Mowen, could not have been nicer, and fully understood my situation. He treated me no differently than any other potential buyer. There was no pressure. He took all the time I needed to fully understand the vehicle. He allowed me to determine if it was right for me. Even my Wife remarked that it was the most pleasant experience we ever had in a dealership. We did buy the car. As we went through signing the papers, we found that Jason and Terry in the back office were also very easy to work with. We had to travel a couple hours, but what a great experience, and I am not one who looks forward to car buying. This really is the best place we know to buy a vehicle!
Robert was very knowledgeable and took time carefully explaining all the features of our 2018 Rav4. He did not try to sell us more vehicle than we needed. He listened to our many questions and made our purchase go very smoothly.
Buick Encore from Lambert Buick Cuyahoga Falls, Oh
by M. Russell from Elyria Ohio
November 28, 2018
The hour and a half drive in to Cuyahoga Falls to look
at/buy my Buick Encor from Lambert was completely
worth it. Top notch customer service and quick and
easy buying experience. I love my new vehicle and would
recommend Lambert Buick.
I have been looking for a specific vehicle and couldnt believe I ran across it using Cars.com. I sent an email, I was contacted rather quickly ( which I liked ) and went to the dealer to see the vehicle. It was everything I had been looking for and more, and was fairly priced. My salesman Al was awesome and went above and beyond for me. I plan on keeping this car for a while but if I were in the market for another car, I would definitely go back to Lambert Buick...and recommend them to anyone who is looking for a new/used vehicle.
Tj Klinkowicz was my sales rep we worked over the phone thru texts email and in person Best ever to work with went over several cars with different lease options he was awesome then we got to work with Ness in finance where he made it easy to get thru all the paperwork Think it was a new record in speed and precision.This was our 5th vehicle from Great Lakes were 60 miles away and they keep getting better.
Really friendly experienced staff with a great attitude.Caring people.Concerned for the customer.The service is excellent, you always know what you are paying for, would highly recommend to others.More than happy to continue servicing and/ or repairing current and future VW vehicles
I have gotten multiple oil changes here, spark plugs, brakes & pads, and transmission fluid over the years. Bill the service manager always helps me out and answers all my questions. These guys do amazing work, always have service specials going on, and always go the extra mile (Noticed they put some touch up paint inside the door on a spot that was an eye sore before)! At my previous job they would pick my car up and have it dropped back off before my shift ended, can’t say enough good things about Streetsboro VW!
As usual, recent, routine service appointment went according to plan with no surprises. Service advisor, Andrew, was courteous and efficient. Waited while service was performed and car was ready sooner than promised.
Not happy that I???ve had my Jeep in twice with less than 5,00 miles on it but they are very friendly and got me in and out quickly this time
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