Used 2016 Volkswagen Passat for sale near me

The service staff were very courteous and completed the inspection and repairs in a timely manner. When they promise they deliver. I would strongly recommend them.

Bought a 2016 CPO with about 65k miles. (Never had to use the warranty). 1.8 L turbo engine has surprising low end torque and lots of highway passing HP. GREAT MPG! Lots of leg room for all passengers. A really great road trip car. Lost it in a crash @ 110k :(

This was my first time buying/financing a car with a proper dealership. I called ahead to see if they still had a car available I saw online. They confirmed they did. I showed up was greeted by the manager (dont remember his name sorry) told them which car I was inquiring about and in less then 2 minutes they had it out front open for me to look at along with my father (he was a mechanic). The car was incredibly clean they did a good job on cleaning it. The manager was not one of those salesmen who push you to buy a car even if your not fully satisfied he also let me and my family take the car for a test drive without him sitting in the car so I could truly get a feel for the car in peace. The salesman I ended up working with was Joshua Zion he was very pleasant to work with he had a good attitude the entire time even when I forgot to add some of my information they needed. He kept me informed of what I needed to do/bring he was incredibly helpful he did everything including dealing with my insurance agent which I dislike doing. They transferred my old plates to the car I purchased and dealt with the registry and did all the finance paper work all I had to do was sign. I am truly happy with my experience with Mastria. I have already referred someone who will be in the market within the next few months for a new car.

My 2016 Passat SE was purchased new and has not let us down. Our only expenses have been oil changes, replacing a battery and a set of tires due to age. Very good value & driver, a shame VW stopped its production.

Great customer service Great clean vehicles Highly recommended Thanks to the entire time for their professionalism

I am surprise after 51,596 and the heating core needs replacing? This does not seem normal, my nissian was over 180,000 miles before something happen to the heat. There has been a problem with this car from the beginning. When it was brand new (which I bought it with 16 miles?? brand new out of the show room) I had some problem with the air summer of 2016. The sales man told me to cut it Off and turn it back on. And it has been working but occasional I had to make that adjustment. I am not sure if this had anything to do with the heater coil. I talked to the service advisor and he had seen several core replacement. I was wondering if there was a RECALL. Please let me know as soon as possible. Thank you

My experience with Performance Lexus was like no other! I have to commend first and foremost Mr. Roderick Hubble he was the absolute best he was knowledgeable professional and him and his finance team listened to my wishes and concerns. We were so impressed that he than helped my husband get his dream vehicle!! Thanks again Performance Lexus!!!

The turbo charged four cylinder engine is peppy and gets 24 - 37 MPG. Handling and steering is nimble giving it a sports car feel. The bucket seats are well designed making them very comfortable for long trips.

JOSE , my salesman helped me pick out the best vehicle for me. I ended up buying a 2025 brand new Mazda CX-5 PREFERED. I ABSOLUTELY LOVE IT. FANTASTIC DEALERSHIP WITH FRANK CRUSAFI AS MANAGER . I GOT THE DEAL OF A LIFETIME!! ID HIGHLY RECOMMEND HAMDEN AUTO . THANKS TO ALL!

ON THE HIGHWAY AT HIGH SPEEDS , AROUND CORNERS THIS R LINE PASSAT IS GLUED TO THE ROAD . ITS QUICK OFF THE LINE AND HAS GREAT ACCELARATION .

Easy to talk to ,work done correctly great place to take your car or buy

Easy to deal with knowledgeable staff. Walked in around noon drove the truck home that afternoon. Their technology staff walk me through the truck?s operation very thorough

Was a bit put off by the fact that there’s one number for all Carmax is and. It’s hard to tell which location you’re talking to and if you’re talking to a person at that actual location. I understand they’re trying to consolidate things and make it easier, but I want to be able to reach someone, boots on the ground, at the location instead of talking to The call center. That said it seems even when talking to two different dealerships somehow the system sort out the messages but again it’s confusing. Overall, they were fast and friendly, we haven’t done a transaction yet but one thing that was surprising is the offer they gave me 10 days ago has now gone up by $1500. Much better experience than I had braced myself for frankly. So far the two cars that I was hoping to purchase turn out to be duds as they had some excessive wear and tear in spite of low mileage and otherwise good conditions. Maybe less discriminating on their inventory than the other dealers?

We worked with Diego Soto and finance manager John to purchase a new 2022 VW Tiguan. From start to purchase we had a very good experience. Diego was professional, knowledgeable, and appropriately tuned into our pace. He matched our stride without ever being too “pushy” or “sales driven”. Our questions were answered quickly and easily. At our request, Diego put us in touch with a Service Manager to answer a few more technical questions about the SUV. We were able “shop locally” for a vehicle that matches our needs for this stage of life. And it is also great that we will be able to work with VW of Oakland for our service and maintenance needs - if and when it is required. All in all a very good experience !

So i went in already knowing what i wanted. Had my appointment already made and he was there waiting for me no issues. It was kind of strange to me how he didn’t know where the vehicles were so we had to go look for it. We walked for a bit then got into another vehicle to search for the vehicle. I think the lot and vehicle locations should be better situated. The buying process was easy and smooth. When the car was purchased i was waiting for a final cleaning and check of the car. This took forever. When i finally got the car. The inside of the windows were still dirty you can see the finger prints and the rear emblem had some chemical in it that oxidized the emblem. It took them a long time to seem like nothing had been done properly. I did appreciate the person helloing me to keep checking on me and letting me know the status instead of leaving me. The clean process and check process of the car needs to be better managed. It shouldn’t take that long for a half xxx job.

My salesman was so sweet and knowledgeable about the process. He made it easy and painless.I would recommended that you give this location a try

I was willing to pay Carmax’ $199 to ship a Subaru Ascent to Memphis. When I tried to send in that payment it got rejected. No amount of effort on my part was able to get it to go. So I gave up.

They were all very nice and the manager was awesome Josh and the gentleman that sold me the car today he was just great and I cannot for the life of me remember his name but he was very kind very patient and had a good sense of humor put us at ease and made everything work in our favor and so I was so very grateful we've had a lot of bad experiences lately but this one was not one of them I am very grateful for them at drive time. And when I find out the guy's name that was my salesman today I promise you I'm going to do another review with his name.

I received all the help I needed to get a car and now I'm getting ready to buy it . Recommended areas of focus for continued personal and professional development would be interpersonal communications, self-awareness and maintaining a level of appropriate distance and professionalism with customers and subordinates. He will continue to improve overall performance in the coming year by focusing on the softer skills of project management and being able to both accept and deliver feedback in an empathetic manner. Please acknowledge receipt of this employee review letter, and if you have any questions, let me know as I am always available to discuss his performance. Sincerely,

Bought a car on Wednesday night noticed the brake light was out. Told me to bring it back on Monday and they would take care of it. Did the oh I am in a cabin filter and even filled it up. Will shop again.

Great customer service we are really like how they are being honest that’s our 2nd car.

Cyia was extremely helpful and pleasant. I ended up buying elsewhere at a dealership that was closer to me. It is not a reflection of anything the dealer did or didn't do. I spoke with Cyia and thanked him. He was very accepting and cordial.

Autos of Chicago made the car-buying process simple and stress-free. The staff was honest, patient, and very helpful in answering all my questions. The vehicles were in great condition and priced fairly. I never felt rushed or pressured, which I really appreciated. Overall, it was a smooth and professional experience, and I would gladly recommend Autos of Chicago to anyone looking for a dependable used car dealer.

They are in the midst of expanding their car lot and do not have a structured building. They only have a mobile unit currently on the property so it's a bit disorganized right now. Sales personnel did not seem very friendly but they also aren't pushy which I liked. Most of the cars exteriors were really dirty from a dust storm that occurred a couple of weeks ago. They have a large inventory of vehicle choices.

So happy with my recent service experience! I dropped off my husband's Genesis G70 and got updates via text while I was at work. They made it so easy. Thank you!