The sales associate I working with was great, very accommodating as I had children with me. It was a bit difficult because they were renovating at the time I was there and they usually have a kids area. I’m sure it will be a little easier when everything is finished. The only slow part was actually signing the papers for the vehicle purchase because the business office was behind and what was originally predicted to me to take one hour took almost 2.5 hours.
This was my third dealership I was visiting to buy my new Hyundai. Other dealerships (especially their GMs) were arrogant and somewhat disrespectful in negotiating the price. However, Mudaser (sales advisor) was very honest and friendly out of all my car purchasing experience in my last 10 years.
I would like to say this was my first car experience and it could not have been any better. Sade was awesome to work with. She knew what she was doing, she knew what I was looking for and worked to get that vehicle for me. I would recommend her. She is very motivated and you can tell she loves her job.
Coming in for a older car left with a brand new one!
by 10010783Chs from DealerRater.com
November 30, 2018
The service here is outstanding! Everyone is super nice and will make sure you leave with a vehicle! I???m super happy I decided to go with this company! Definitely recommend for anyone looking for a new vehicle!
I stoped in to check out a passat i seen online through cars.com. I ended up getting an r-line they had on the show room floor. "Z" was very helpfully, everyone was friendly and the process was quick and simple. Love their desktop screens. The only reason i didnt give them 5stars was they do not give you a full tank of gas with the purchase. Z claimed they only do it for new vehicles even though this was a certified pre owned. I've purchased several cars in my lifetime and weather they were new or used the dealer always filled the tank up. I previously bought a cpo passat from the fairfax vw and they filled up the tank.
I really regret not going to Action Automotive sooner! Every other dealer I visited used high-pressure/high-stress sales tactics, had zero respect for my very busy work schedule, and not one of them could even get my name right!
Ben had everything ready to go, and got to work right away on beating my bank's finance rate. I was in and out quickly, with no pressure, no stress, and a great rate on my loan. Would DEFINITELY recommend!!!
Ms. S! service. Courteous and professional. My niece referred us to this dealer and they sent her a $100 check for the referral. Sales is very responsive to my calls. If he does not know the answer he will get it and call me bgaithersburg, MD.!
I purchased a vehicle from them five years ago. It was a great car and I had a very pleasant experience then so I thought I would go back for my next car.
I am single and was asking questions of Paul Walker trying to be careful and make educated decisions. Evidently Paul Walker was insulted by my question (Is there a 3 day contract rescission period in VA) and said I was insulting his integrity and "let's just call the deal off". I will never go back! A different dealership got my money that day!
awesome choices, easy to deal with & straight forward from the get go. I got my new Eclipse cross at great price & payment. Was worth the 2 hour drive. I recommend this dealership and their staff. Thank you Renn Kirby Mitsubishi
I like working with Sheehy and more specifically with Ron who works there. I worked with him 3 years ago and he provided me with an outstanding the service. And now three years later, there is a no difference. Ron always puts customers first when trying sell a car and he understands their needs first. He is never pushy and doesn't waste time.
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