Used Volkswagen cars for sale near Akron, NY

I recently purchased a late-model used car from Basil Toyota that I found while shopping online. I live in Rochester and liked the car enough to make the drive out to Lockport to check it out, along with my wife and mother-in-law. We were greeted by Rob Fraiser upon entering the showroom. Immediately, we were made to feel at home and at ease. He was straightforward and personable. I never felt any buying pressure, and he stressed that he wanted me to feel comfortable with the possible purchase. Questions were answered directly and honestly. When I inquired why this car was being offered with so little mileage, and the answer was in question, Rob immediately left to acquire an answer from his service manager. A test drive was set up, and not knowing the Lockport area, Rob suggested a route to take that would give me a 20-minute drive at different speeds and traffic situations to get 'a feel' of the car. A deposit was put down, and we met the following Saturday to complete the sale and take delivery. It was a very busy sales day for Basil. Even so, Rob made sure we were comfortable and informed during the waiting period to complete the purchase process. All questions and concerns were promptly and professionally answered. I left with my new ride and felt like I had connected with a genuine nice guy.

I have owned this 2023 Tiguan SEL R line for almost a year. I have been absolutely satisfied with the quality, the ride, the fuel mileage and everything else about it. IMO it’s the best bang for the buck on the market. It is loaded with options and is still very affordable. I love this VW and , of course, I highly recommend it.

The Joe Basil Dealership salesman was awesome, wasn't pushy and heard what i needed in a car. drove a car loved the car, thought about it overnight but the car sold before i could get back. Salesman called me right away and advised of the sale and that he would look into see if they had anything else i was interested in. Always pleasant and a smile.

It's a medium-sized SUV. It's not a Porsche, Audi or MB. It is comfortable, reliable, the size and capacity I sought. In two years I've put on ~24K miles and absolutely no problems. My wife is handicapped and uses a walker. She thought the car was comfortable and we made two round trips from Hartford, CT to Key West. In the last 60 years We've had a Beetle, Passat, and a VW Bus that carried our family of four and 2 Dachshunds aacross the country and back to Connecticut - Twice!

I have had my Altas for over 4 years and I keep on falling in love with it each and very day. Extremely comfortable space and overall a perfect size SUV for a family of 5. We have had and continue to have amazing long road trips with this beauty and we will carry the memories we continue to make in our heart for the rest of our lives.

Basil Volkswagen offered me the best deal on my VW Tiguan than any other dealership. The staff was absolutely wonderful! Everyone was very pleasant and accommodating. I would just say to be sure to test drive your brand new car before purchasing I love my new Tiguan although, it's my 3rd one. I will shop at Basil again for my next VW, hopefully, the Atlas Sport.

My wife was in a pretty bad accident. She walked out perfectly safe. The Atlas built like a tank. We went and purchased another one. Went from a 21.5 to a 22. I’m satisfied with it

We had an excellent experience with Galaxy purchasing our VW Atlas. Scott was amazing to work with and Nicole was beyond efficient in getting us into our new vehicle. The team is top notch and the car was in beautiful shape and already detailed meticulously for our test drive, then washed and cleaned again in prep for our pickup. We cannot say enough good things about Scott and the Galaxy team. Would definitely recommend!

30mpg avg with the longest and widest roof rail base for outdoor gear at a price that made sense. 2nd row middle seat folds down individually for skis and paddles. Remote start on the vw app is great for cooling the interior down on a 100 degree day from a distance. Rear seat door opening and leg room is huge great for elders to enter easily and for parents loading car seats.

Had an oil change on my vehicle and the process went well. This facility is very clean and the service was great. The staff was professional and answered all my questions.

I really love the feel and comfort of this vehicle. It serves my family of 4 well. I am the 2nd owner at 13,000 miles. Only issue so far is the oil consumption. After only driving the car 600 miles after my first oil change, check oil light came on. It was a qt. low. I am now in the process of getting it checked at my local VW dealer. Will update on outcome.

Very satisfied with the service and solutions to the issues I had.thanks for your help.

I absolutely love this car and all it’s features even though it doesn’t open and close trunk via keyphobe. Kids love the car especially the panoramic sunroof.

Excellent customer service, Comfortable waiting area and attentive staff! Waiting area offers refreshments and a t.v. in a seperate area from the sales floor. Everyone is attentive to customers.

I bought my new Tiguan early last year, and am so glad I did! I love my car and enjoyed the sales process. Everything was so easy!

Lindsey matches up a new 2500 that matched our needs. Excellent buying process, quick easy and no hassles!! I would buy again here, they made it smooth and easy!!

I must be an exception. I have had no issues with my Tiguan at all after a year and a half of ownership. Bought in October, 2021. I do notice the hesitation on start up but it’s not an issue. I had an Audi allroad and was considering the Q5 but, you get pretty much all the same features with the Tiguan that the price difference just wasn’t justified for me. Plenty of get up and space when you need it. I’m a life long VAG customer so the quirks don’t deter me. I’ve had a great experience and would recommend the Tiguan.

Sami was super great. From start to finish it was a very enjoyable purchasing experience.

Nice riding vehicle EXCEPT it has a hesitation issue when you step on the gas from a standstill. Happens most when the "stop/start" is active, less when you turn it off but it still hesitates. Dealer has no answer other than it is normal and we can't find anything. Others have voiced same concern, recall?

Zakk was absolutely outstanding. He made the stress of buying a new car non existent! Would definitely recommend And will be back for all of my cars needs!

Josh was great! I called in morning...to pickup windshield wipers...picked up later in the day....and Josh helped to remove the damaged wipers and put on the new ones, he didn't have to do that. I appreciative the help and kindness. Thank you Gina Tedesco

Towne was a HUGE help in finding me a new car!! They gave me a great trade in price and their customer service was superb. Thank you for the excellent service Towne Ford.

Andrew at the Alden store made buying my new car very painless. Though there were some hiccups in the process, not directly the dealers fault, Andrew made sure to keep me updated and got my car to me as soon as possible.

Our family of 5 has traveled across US, Canada, & many many daily city miles, in our Tiguan (almost 200k) with solid performance. General maintenance, & a loose nut on window regulator. Acceleration slowed but spray clean of mass air flow (MAF) sensor solved issue. Seats are comfy enough but maybe less engineered for 1,000-mile trips. 2018 infotech was quirky, but good enough. Folding 3rd row, full sun & added hitch for bikes etc. make this smallish SUV super convenient for city as well as long trips.

Inquired about a truck on Friday,very quick communication from Adam at the dealership. Barbie in finance was very helpful.Brought the truck on Wednesday, literally 10 minutes at the dealership. Live 340 miles away Adam had Dave waiting for me at train station,very professional. Just a very good experience, will be doing business with them again.L

A+ Great dealership! This is how buying a car should be! Salesman Mark is a great guy!

Great car, quiet ride mostly for an SUV, glad I bought it, tested Honda CRV, Mazda CX-5, Hyundai Tucson, Kia Sorrento, Chevrolet Equinox, Terrain, and many others, at that time I could not make a comparison with Toyota since there were none to be tested, the Tiguan stood above the others

I was very pleased with the personal, hands on attention I received ! Village Motor Sales helped handle every detail and made my car buying process simple and easy !

Best car I’ve ever owned. I bought it used with 10k miles for $17.5k in 2018. I’ve drove for Lyft for 2 years and recently drove it from California to South Carolina. It’s has never broke down, had to replace the tires a few times but nothing but basic maintenance. I’m at 112k miles and going strong. One small accident the other 2 cars were totaled mine had minor damage on the front driver side. I love my VW.

I had a great experience at Basil Resale Sheridan. Ray Baller gave me a very good deal on a Honda Accord, everything went smoothly, and he was very efficient during the entire process. He was also very polite and respectful throughout our interaction. Just look for the guy with the big smile and he will take good care of you.

Quick, excellent service. Thank You. Very Good! Will be back for next service. Thanks again

Our 2022 Taos is almost 2 years old with about 21K mileage. Very satisfied with our car. For the price point (25K) it provides good handling, a comfortable ride and great interior space for a subcompact SUV. The gas mileage is amazing at over 40 MPG on the highway and about 30 MPG tooling around town. Couldn't be happier!

The service department is outstanding. They?ve always exceeded my expectations and go above and beyond to ensure my total satisfaction. Chris Kane is very knowledgeable on the product and got me into the perfect vehicle.

I got the SE V6, which handles very well. This is not a fast car from 0-to 60 in x seconds, because it is a heavy vehicle, but once it reaches cruise speed it is very responsive with good acceleration to pass comfortably in the freeway and will not slow you down in hill country. One minor detail was the phone wireless charging, not charging properly, I just removed the rubber cover, and it works perfectly, so I guess it is too thick. The wireless infotainment requires few seconds to get properly connected, so just be patient, because once it is connected it works just fine. After backing up, the camera stays on for few seconds, after switching to drive mode, but this dissapears once it it reaches 20mph , and at the same time the doors autolock. It is a nice safety feature. Mine has the ceiling moonroof, which is very nice. It is a reliable vehicle with proper handling for it's size with plenty of cargo and passenger space.