This car is just the right size and suits my needs. My commute to work places 500 miles a week on my car. The diesel engine gives me great gas mileage. It's interior is comfortable and I don't feel like I'm in a tin can.
The title says it all. I never get pressured by the sales or finance people. I got exactly what I wanted at a great price. And I was in and out in 2.5 hours including test driving to signing the papers. Steve and Miguel were fantastic.
Love my Volkswagen
by Tina from Millsboro, DE
December 28, 2018
I am so happy with Volkswagen Products. This is the 2nd one for our family! I would buy a new one next time I purchase a car.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
More than I expected
by Mtroop1272 from Trenton nj
January 10, 2019
This car has exceeded my expectations. Ride is nice, very comfortable. Love the heated seats. Blind spot warning system is great when changing lans. Very good on gas. Stereo and navigation system is awesome and definitely comes in handy on trips. Lots of trunk space.
Super happy with the buying experience at Hiley. Worked with Sonja and she went above and beyond to make us satisfied customers. She listened to everything that we requested and followed through. Got an awesome deal on the car we purchased.
Fantastic and Reliable
by hoya1000 from Cincinnati
December 4, 2018
Fully loaded, heated seats, great gas mileage. This has been an excellent car! Purchased with 18k from a corporation. Reliable and safe daily commute or for HS or College student!
Simply put, Hiley Hyundai of Forth Worth had the right car at the right price for a car for my son. Good enough deal to fly from New York State to Fort Worth Texas to get it. But that is a small part of the story. Dealt with Rodney, he made the transaction as simple as possible. He picked me up at the airport, flight was delayed 2 hours, he checked on my flight and called me to confirm delay before I could even call him. Drove to dealership, car was as EXACTLY as described. Signed paperwork and was on my way. He checked on us 3 times as we drove back to New York to make sure our journey was going as planned. Car performed flawlessly, temp outside was 100+ degrees, no issues. I have purchased cars out-of-state 7 times or more, have dealt with some honest folks all over the country. Rodney was the best. My son loves the car. Next time I need a car, I will look here first and give Rodney a call.
Great, speedy and reliable car
by sdawgg from Greensboro
December 15, 2018
I have never had to worry about mechanical issues with my Jetta. It has run perfectly since the moment I got it. Great gas mileage. Classy and stylish interior. Smooth and zippy. Love it.
Vandergriffs service is always good, went in for a new tire. It was quick got a wash and was out within 2 hours. It was fast.
51,000 miles vacuumpumpleaking,cover plate on engi
by Never a VW again from Pennsylvania
December 14, 2018
Sucks & No help from VW..50,000 miles ..2 items leaking..big cover plate on engine &vacuum pump leaking...dealership
Stinks watch out for mechanics! VW does not care about you!!, Terrible customer from vw company! Repair work exorbitant
All of the staff there was extremely helpful and kind especially our sales rep Brittany she was so kind and went above and beyond her job
Luxurious inside and fun
by Erhart18 from Chanhassen
December 28, 2018
Basic on the outside, but the interior ALWAYS made me feel I was in a BMW or an Audi. Great acceleration and breaking. Great sound system. It was my dad's car, but I ALWAYS drove it when he was'nt around because it was much better than my car at the time.
Not after 5 minutes inquiring about a car Christen call me and I went in and got my new car thanks Christen you where a great help
Best car I ever traded in.
by Horsegirl3 from Grand Junction/Mesa Colorado.
January 12, 2019
This car was perfect for me! It got insane fuel mileage (TDI SE with manual transmission). It could be a grandma car or a fun sporty I wanna race car. My husband wanted me to get a vehicle that could tow our boat and get through snow better. So off it went. Might be my dumbest trade in ever.
I traveled a very long way to buy a vehicle from this company. Traveling back to North Carolina I had a some problems on the way home. I called the dealership and they immediately reacted and took responsibility. Instead of telling me it's my problem. They went Far and Beyond the Call of Duty with helping me making it home safe. Wow and they did just that. I would recommend anyone looking for a vehicle, to start right here before looking anywhere else. Outstanding, it felt really good knowing that someone actually really cares about you even after leaving out of their doors. Nathian
It’s the Car and Model I’ve always wanted...
by VW CC VR6 Fan 4 Life from Sacramento, CA
December 20, 2018
This Car is very nice to drive daily, good power and love the safety of 4Motion. I have found it very comfortable as I have always being this is my third CC. My only issue would be that the Back Up Camera doesn’t work and after two different VW Dealer Shops have checked out the Car to see what is wrong with the Camera, there still is no 100% guarantee that it will work after my money is spent. I’m very big on safety and like the comfort of the camera as a back up assist tool.
Daughter???s car needed to be repaired. It was a lemon so Gil gave us to Dayshawnwho was very good to work with. He was very helpful in helping my daughter get a car she liked and could afford with the help of Tony in finances
so far, so good!
by sspro from Lansdale, Pa
December 23, 2018
Found this particular model (R-line w/lighting package))with 16,500 miles on it. Bought it 4 months ago, put 2,500 miles on it with road trip to Florida...no issues (and upper 30's on mpg highway)5, 000 miles overall. Ride and comfort good, lots of storage/leg room, technology excellent (had 2009 Jetta prior), and many comments on good looks. Still have year to go on warranty, don't expect any issues.
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