The service was suppose to include checking all fluids, tire pressure, and etc but instead the service writer asked if I wanted those things done (and that it would take more than an hour). Last I checked, it only takes a few minutes to check windshield washer fluid and make sure the tires are inflated perfectly. The service was originally for a factory recommended ???ECM Programming.??? My question, if you???re trying to improve your customer service, why wouldn???t you just perform a courtesy fluid check (after all you had the car for an hour)? Strangely, the R/O says it was performed
The Tiguan is a great car with many uses.
by LDG from Denver, CO
January 7, 2019
The Tiguan is just the right size and maneuvers well. It is good looking and performs well too. It is great for hauling things around and handles very well. It is an all around excellent car.
checked fluid levels and other computer diagnostics
by SCDEVLIN from DealerRater.com
December 2, 2018
found other areas of concern while diagnosing so provided a loaner immediately and worked with me to keep disruption to a minimum. very thorough and flexible and offered communication via email, text and phone messages, impressive
Great alternative to a small SUV
by TDI Owner from Waukesha, WI
December 3, 2018
Lots of adjustable cargo space, great fuel economy and 10K mile oil changes give you a great alternative to a small SUV. I got 54 MPG on a mostly highway trip and 45 MPG in all city driving, much better than the EPA MPG rating.
I have had my car for almost a year and have had absolutely zero issues with NPVW. Matt is a very helpful salesman and was able to get everything together without issue and Ken is great to deal with when the car needs to be serviced. Great employees and no pressure atmosphere.
Gorgeous inside and out!
by Happy Camper from Minneapolis, Mn
December 24, 2018
Quiet, responsive, intuitive, luxurious! I have had other SUVs before, but this one is by far my favorite! The interior like room is phenomenal, and the third row seats work well for the largest of men.
I first inquired online about a CPO Jetta that was on the lot and was in contact with Shawn. He was quick to answer any questions I had about the car, and was patient with me while I considered other options. Shawn was off the day I was able to come see the car, so I worked with Michael. He was able to answer most of my questions and help me along the process with great patience. When he couldn't answer a specific warranty question, he was able to get an answer from another staff member for me. As a fairly new member of the team, I hope to see him around for a while. He was also in contact via email after the purchase to see if I had any questions. I will note that the tire pressures were low and set off a tpms light the morning after purchase. A minor inconvenience, but should have been caught on final prep.
More vehicle than I even expected
by Treeman from Fayetteville Ga
December 14, 2018
I shopped for several weeks until I found a 7 person SUV that I thought would have great value. After driving it for three months I am still thrilled. SE with Tech gives me more tech than I have been able to process. The apple car play with Waze is a great tool. Comfortable, quiet, extremely roomy and compliments all the time on exterior and interior appearance. Not a self driving car but with driver assist and all the safety features it is the next best thing. Oh and good mileage as well consistent 24-28 overall. easy access to 3rd row seat that actually has room to place your legs and is even comfortable for two adults.
My car was in for a manufacturer recall to upgrade software and to investigate a slow leak in one tire. When that tire had to be replaced, North Penn sent me home driving on the spare until they could acquire the proper tire. Later that day, they alerted the tire had arrived. I returned and they remounted the tire to the car. I was on my way in less than 30 minutes.
First New Car Ever
by DP1980Chicago from Oak Lawn
December 12, 2018
We are a growing family and needed something bigger and a second car. The Atlas offers all that we want. I would totally test drive it. The 2.0L may seem like a little engine for a suv but the 2.0L Turbo really moves.
Tim went out of his way to make our car buying purchase as easy as possible. He was extremely knowledgeable and highly personable. He helped us get exactly what we wanted without trying to push anything we weren't initially interested in; yet made educated recommendations to give us the most bang for the buck. My family and I have purchased from Tim at North Penn several times and have always been pleased dealing with Tim. Highly recommended! Jason was was very friendly and easy to talk to when going over the finances. Just like Tim he was extremely knowledgeable and never tried to push anything extra on us. He gave us the details and his recommendations then allowed us to make our own decisions. He also threw around the occasional joke to make us laugh and make finances fun. Loved our experience with both employees and the NorthPenn dealership as a whole!
Absolute blast to drive
by Viking fan from Conway, Arkansas
October 31, 2018
Traded a 2015 Mini Cooper S for this 2017 GTI S. All i can say is I wish I would have driven this car before. Sorry Mini, this car is leaps and bounds above yours. Better Handling, ride , power and the dual clutch transmission is amazing. The infotainment system is so much better too. No comparison.
I recently purchased a 2015 golf Sportwagon TDI, when test driving and looking at the vehicle I never thought I would love it as much as I do. I switched from a 2011 370z. The Sportwagon is great, gas mileage is 44mpg. The back seats fold down and give more space than most vehicles that has come in very handy. The cost of maintenance is very small compared to other European brands. I will have this car for a very long time.
Bought this car on a whim. Absolutely love it! It’s sporty, comfortable, safe, and reliable. It has a great design and wonderful features that come standard. So happy it’s a stick shift, has a turbo that accommodates regular gas, has great get up and go, and has PLAID HEATED SEATS!!! It handles like a dream, gets awesome gas mileage, and has amazing technology.
This was my fourth Kia that I have purchased from Lehighton Kia. Each time the staff has shown they do care about their customers. I will be returning.
More than I expected
by Mtroop1272 from Trenton nj
January 10, 2019
This car has exceeded my expectations. Ride is nice, very comfortable. Love the heated seats. Blind spot warning system is great when changing lans. Very good on gas. Stereo and navigation system is awesome and definitely comes in handy on trips. Lots of trunk space.
I???m extremely happy with my purchase Ramon was very helpful very informative and extremely nice he made me and my family extremely comfortable there I would definitely recommend him to anyone who would want to purchase a car to call Ramon suncar I would definitely purchase another vehicle from Lehighton Kia with out hesitation
This is a driver’s car, through and through.
by oceanschild from Orem UT
November 30, 2018
This car has kept me from multiple wrecks and rear-endings due to the fabulous anti-lock braking system. It is an absolute pleasure to drive, best road trip car on the road. I LOVE IT.
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