Dean and staff were very helpful in the buying process. I ultimately found the vehicle I was looking for. Dean and staff went over all my options made the paper work easy and painless. Thank you Dean and McGovern Subaru for the good customer service!
A beautiful car to own
by Matt Krauza from Wading River, NY
January 10, 2019
Turbo engine is very quite but very powerful. the red color makes folks look twice. All the options are make this car very enjoyable to drive. Thanks to Mngr. Bob for his help.
From the time we entered the dealership to the purchase to picking up the vehicle. We meet with very knowledgeable people. All very friendly and caring.
Gorgeous inside and out!
by Happy Camper from Minneapolis, Mn
December 24, 2018
Quiet, responsive, intuitive, luxurious! I have had other SUVs before, but this one is by far my favorite! The interior like room is phenomenal, and the third row seats work well for the largest of men.
They listen to what you need answer all your questions about the process and the vehicle, they are patient won't let you drive off till you understand everything.
Great car, fun to drive and excellent mpg
by Sab0710 from North Las Vegas
December 26, 2018
It is a great car. It's the TDI model so it's diesel which makes it excellent on mpg which is something like 45 mph on the highway. The Turbo gives it very nice HP with great acceleration when you need it, the SEL model also give this Jetta all the "bells and whistles" love the heated leather seats, dual climate control, back up camera, GPS, moon roof, etc all in all its a very nice car the only Con would the engine is a little louder than id like but really not a problem at all, it is a diesel so the engine sounds like micro semi truck engine .
Thank you Autofair for making us feel like we matter. Listening to our concerns and addressing them. Emily in service was great as always... I recommend their service department they call you to make sure that everything went okay during the service process. That made us feel like we are part of a family not just another dealership. Laura and Curt
Absolutely love this car!!!!
by Kryssynut from Huntersville, NC
November 22, 2018
Bought this car on a whim. Absolutely love it! It’s sporty, comfortable, safe, and reliable. It has a great design and wonderful features that come standard. So happy it’s a stick shift, has a turbo that accommodates regular gas, has great get up and go, and has PLAID HEATED SEATS!!! It handles like a dream, gets awesome gas mileage, and has amazing technology.
I had test driven a Ford C-Max Energi in 2014 and completely fell in love. I knew that was the next car for me. But unfortunately do to timing and circumstances I was not able to buy one. Still, I knew this would be my next car. Whenever I would have a bad day, I would go on Ford’s website and build the car I wanted with all the options and colors choices I wanted. I even saved one of them I had built in a pdf file to reference when I didn’t have internet connection.
This year when Ford announced they would no longer be producing the C-Max in the US I knew it was time for me get my dream car. I went to a local dealership and got the run around. They said since the car isn’t being produced, they can’t get the car with all the options I wanted. They tried to get me to compromise. I felt uncomfortable and pressured into something I didn’t want to do. I left in tears thinking I would never own the Ford C-Max of my dreams.
Then my boyfriend called and said he found a nearly new one in New Hampshire in the exact color with all the options I wanted. He started making the calls on my behalf. Craig the sales representative was always available and even though the transaction was made across states, made me feel like I was sitting right in front of him. The entire Portsmouth team did their best to answer all my questions. Signing the paperwork was seamless and easy. They even set up delivery from NH to TX. When my car arrived before I thought it would, I was overjoyed and estatic.
Thank you for everything you did to make my dream a reality. You really are the best. I’m a Portsmouth customer for life.
More than I expected
by Mtroop1272 from Trenton nj
January 10, 2019
This car has exceeded my expectations. Ride is nice, very comfortable. Love the heated seats. Blind spot warning system is great when changing lans. Very good on gas. Stereo and navigation system is awesome and definitely comes in handy on trips. Lots of trunk space.
My experience with the sales person Chris was excellent. The finance people however changed the price I agreed to. I signed a paper on the floor, but when the papers were presented to sign the price was much higher. I noticed it and complained. They said there was a ???mistake??? on the previous quote. Well if there was a mistake they should have been open about it. I think it was a bait and switch The paperwork is confusing and they clearly changed the numbers by $6000 between what they agreed to on the floor and what they presented in the office to sign.
Great acceleration, quiet ride, glued to the road
by Fred Flintstone from Portsmouth NH
December 21, 2018
Good leg room, tight turning, stylish look, 32 mpg on highway, fits my long skis in back , my mechanic loves the car, peppy acceleration.
It was the salesman that not only sold me my truck but sold the dealership also !!!!! Both the Sales Manager and Chris LeBlanc were helpful with this sale
Best car I ever traded in.
by Horsegirl3 from Grand Junction/Mesa Colorado.
January 12, 2019
This car was perfect for me! It got insane fuel mileage (TDI SE with manual transmission). It could be a grandma car or a fun sporty I wanna race car. My husband wanted me to get a vehicle that could tow our boat and get through snow better. So off it went. Might be my dumbest trade in ever.
Finally, a salesman that knows about the vehicles they are selling! Richard W. at Commonwealth Chevy was very knowledgeable about all of the differences between the options on the vehicles we looked at, and took the time to explain them to us. He knew what the different option packages included and could quickly show us what those features were, and how they worked. Very helpful!
Great, speedy and reliable car
by sdawgg from Greensboro
December 15, 2018
I have never had to worry about mechanical issues with my Jetta. It has run perfectly since the moment I got it. Great gas mileage. Classy and stylish interior. Smooth and zippy. Love it.
I recently purchased my 4th vehicle at Commonwealth Chevrolet. This is the first time I have purchased a used vehicle from a car dealer. I have always purchased new cars. The price I paid was on the low side of the Kelly Blue Book value, so I feel like I got a very good deal. I was pleased with the financing provided as well. I am very happy with the vehicle. The salesman John Schiavoni did not pressure me at all. He was very pleasant, and knowledgeable about the vehicle (I also worked with Lexi, Esteban & Chris and they were all helpful as well). Overall I can truly say that it was a positive experience. I have used their service department in the past, and I have always been satisfied with the service. I will continue to do business with.
Fun to Drive
by Albert from Gap
September 11, 2018
Great looking little car. quite peppy and fun to drive. great gas mileage too. many comments from friend and others about how nice they think the car looks
I purchased a new vehicle at Commonwealth Chevy last week. The sales associate, Lexi, was extremely responsive and did not waste my time. I was up front and told her what I wanted and that I didn???t want to keep going back and forth. She communicated my requests and within a short time I was handed off to Mike in the business office to review my financing. Even though it was a busy night he took the time to explain everything to me, was friendly and did not force me into any add ons that I wasn???t comfortable with. Throughout the week I was able to communicate with both Lexi and Mike and always felt like my concerns and questions were a priority.
Reliability At It's Finest
by Darakai81 from Stone Mountain, GA
December 10, 2018
Great on gas. No problems whatsoever. Very reliable. Nice cabin and trunk space. Nice solid vehicle. Just keep it serviced and you're good to go .
Arrived before my scheduled appointment. Sasha promptly set me up for a test drive even though he was working with other people. The car was great and I was out of the facility in half an hour with all the documents in my hand. Next day went back to pick up my BMW. All cars looked super clean and the transaction was simple and transparent. Loved it. Thanks
by W_H45 from Atlanta, GA
November 30, 2018
I recently purchased a 2015 golf Sportwagon TDI, when test driving and looking at the vehicle I never thought I would love it as much as I do. I switched from a 2011 370z. The Sportwagon is great, gas mileage is 44mpg. The back seats fold down and give more space than most vehicles that has come in very handy. The cost of maintenance is very small compared to other European brands. I will have this car for a very long time.
Just bought a used 2013 Impreza from the North Reading Subaru. Dwight was our salesperson and the whole process was very smooth. We got a good deal and it wasn't at all frustrating as some of my previous car buying experiences have been. This is the second car I've bought there and I would definitely recommend them.
My VW Tigwan
by Andy_from_NJ from Voorhees Township, NJ
December 31, 2018
This is a great car. Has great pick up. Plenty of space. Great feel for the road. A great car to drive. I am so glad that I did not listen to the other reviews for the Limited version of the car. This car has all that you need when you are on the go. Plenty of space for a family of four.
This was by far the best car buying experience that we have ever had. David Moretti was very accommodating and had a great attention to the small but important details. He was very personable and certainly made us feel like we were talking with an old friend. We would highly recommend David and all of the Michaud TEAM to any perspective car buyers. (In fact, we have already referred him to our daughter and son-in-law!)
I leased my first Jetta and bought my second.
by Uncle Mutt from St Louis, Missouri
December 30, 2018
I enjoyed the comfort and power of the Turbo four, but it was too low for my girlfriend and me. The handling was suberb. Nice car.
Dreaded the process of buying used car. From the sales to service department they made it very easy. Service fixed everything that needed to be done
Would recommend mini of Peobody.
Overall very nice car . . .
by RGB from Pawleys Island
December 14, 2018
This Tiguan has more than enough room for us. I am 6'2" tall and I can drive comfortably and also ride in the front or back . It's a nice size (not too big or small) and has ample room in the back hatch.
Have been shopping for a truck for a week. Though I did not ultimately purchase a vehicle at Neat, my experience with Louis made this dealership my top pick among the 7 or 8 that I visited.
I had narrowed my purchase down to two very different options - a higher mileage 4 cylinder at Neat and a lower miles 6 cylinder in a higher price point at another dealership. Louis sat down with me to look at both options, and encouraged me that the other vehicle appeared to be a great deal. He talked through the potential trade-offs without any pressure, and even after it became clear that I was leaning toward the V6 he continued to spend time to help me understand the complications with the Tacoma frame recall which affected both purchases. He also gave me a number of references for folks who could help out with my purchase of the other vehicle, for modifications I was interested in making.
Louis is knowledgable, generous and clearly puts his customer first. Neat will be my first stop for my next purchase.
I've only had it 5 day and not one day of trouble
by Mette from Tulsa
January 14, 2019
It's the right size at the right price. It's very comfortable with plenty of leg room for taller family members. But mostly it's very pretty.
Spent a full week trying to decide between a Toyota Prius and Nissan Juke. Both were low mileage vehicles and immaculate. After 3 test drives, fell in love with the Juke. Beth and Kelly were so patient and quick to respond to any questions. Took the car to a friend who told me to buy, and quickly. Car was priced below book value and had 4 brand new tires and brakes/rotors. Also, dealing in used cars from auctions, my friend told me they were the most honest dealers around. Made my decision so much easier. I have had the car for 2 weeks and couldn't be happier. Adding a 4th car to the family was initially a stressful time, but finding a great car for a great price took a lot of the stress away.
A nice reliable fun car great fuel mileage handles
by MichaelgSalas from Grand junction Co
October 6, 2018
It’s very easy to drive and practical the comfort of the car is really nice it handles very well the display on the dashboard is easy to read the car manual is very helpful and easy to figure out and the ac is fantastic
Outstanding sales team (Jason Barstow & associates) that assisted with our evaluation and decision to purchase a used Jetta Sporwagon TDI. This is our first time owning a VW, and we’re thrilled with the vehicles handling, engineering, power & efficiency. Rochester VW had the best selection of reworked TDIs in NH. THANK YOU!
Great alternative to a small SUV
by TDI Owner from Waukesha, WI
December 3, 2018
Lots of adjustable cargo space, great fuel economy and 10K mile oil changes give you a great alternative to a small SUV. I got 54 MPG on a mostly highway trip and 45 MPG in all city driving, much better than the EPA MPG rating.
Went to look at used GTIs and left with a Golf R. Casey was great to deal with, honest and fun. Car has met all expectations and I plan on having it serviced here too.
Good value, nice car
by MrBill47 from Peoria, IL
November 29, 2018
Nice car. Good ride, power is adequate. Economy could be better. Steering is numb but responsive ... but so is my A4. Tiptronic Sport mode is a joke ... it still shifts automatically any time it wants (or does not when it should), often taking one by surprise at an inopportune time.... in normal mode the automatic works great. Blind spot visibility could be better. Excellent value because of the carry over from the Jettra Sportwagen TDI problems.
Was in the market for a used truck, but had no clue what I wanted, until I spoke with Ross..he intently listened to my needs and wants, and suggested a truck that has become our favorite vehicle of all time..What a pleasure to do business with someone who understands the importance of good customer service...The whole transaction was painless for me, because Ross anticipated all the steps that needed to be completed and did most of them for me...all i needed to do was show up with a check... I live in New York, and was initially leery of buying a car out of state, but this is my kind of shopping...Highly recommend this dealership and especially Ross Jefferson, who goes the extra mile to make sure his customers are satisfied...
i have had way to many problems with this car.
by brian N from fort worth texas
October 29, 2018
based on the number of problems i have had with this car I will never buy a volkswagen again. Let me list the problems. Had to have a front end alignment before warranty was up, which the dealership tried to charge me for. replaced multiple front rotors due to warping. replaced driver side caliper due to sticking. replaced passenger side a frame bushing(not cheap) now the door locks are not working correctly.. the passenger side vents blow cold air when heater is on. both tail lights burned out and these problems started as soon as the warranty was up and the car does not have 80000 miles on it.. Dont buy this car!!!!!
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