The best car-buying experience in the world
November 5, 2018
I had the most fantastic car-buying experience in my life. My sisters knew Mike Quinlan who promised my sister's husband who was dying that he would take care of the girls (my sisters and I)and all our car needs . A few years ago he helped my daughter buy a used car. I had an 18 year old Chevy Malibu LS that needed expensive repairs; so we called Mike and visited Connell Chevrolet. They were so nice. Tim Connell drove my sisters and I around so that I could pick out what I was interested in driving. We test-drove the new Malibu, the Trax and the new Chevrolet Cruze. As soon as I got in the Cruze I told my sisters ,""This is it! I really feel comfortable in this car, and I loved the way it handled on the road" We told Tim that I wanted the Cruze in white with a lighter interior. He was so wonderful. He showed us different types of interior and options; I chose a cloth type interior that I knew would go well with the white. He said he would take care of everything and asked us to return in two days. When my sisters and I got there, Tim Connell, Mike Quinlan and Gaspar Sanchez met us. As we walked into the showroom there sitting in the showroom with a big red bow on top was my new Cruze! I have never been so excited and happy. What a moment to share with my sisters and our new friends at Connell Chevrolet. It was so wonderful! We took many pictures, and received many great hugs. I think there were a few tears too. When I sat in my Cruze it was so nice to realize this was my new car. Even the financial lady Christy was very nice, and the process was very professional and didn't take too long. All I can say is that Connell Chevrolet is truly the best. They care very much about their product and about people. I realized that I needed to get an iphone to truly appreciate the car; so for Mother's my daughter gave me the phone and taught me how to use it. I did get an introduction of the inner working via the phone from a very smart guy at Connell also named Mike who went over things with my sisters and I. My sisters and I feel so loved by Connell Chevrolet. I consider them family. Tim Connell called me and asked me to come in so that he could hook up the Onstar and Sirius. I also took my car in for the Dupont covering and scotch guarding of the interior. All in all, my experience with Connell Chevrolet was fantasatic, and I would recommend them to everyone!