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It is always a pleasure coming to Duncan Auto in Roanoke. The service is excellent. I always wait for my car to be serviced and the staff always make... sure I am comfortable and check on me several times to see if there is anything they can get me: snacks, something to drink. It's always a pleasant experience.
We recently moved to Roanoke and needed service for our RDX. It was a good experience from beginning to end.
Thanks for being fair in your assessment of what my vehicle needed. Thanks for great customer service.
Jim Thomas was thorough and professional. Walked me through process in a timely manner. Great experience from start to finish. Thanks also to you Clayton
Special thanks to Rick Witt. His personal efforts to complete the purchase of a vehicle for the lady that keeps my handicapped sister-in-law was extra.... Even helping deliver car and getting necessary signatures at her residence.
My husband and I had been searching for a used car for a while and went to Duncan Acura a few times to check their stock. Everyone we spoke to was incredibly... nice, helpful, informative and there was no pressure. We loved dealing with Duncan and would go back to buy another car in an instant! They will be our first stop next time we buy a car!
We had a great buying experience purchasing our new Acura MDX from Bill Call. We have purchased 3 other Acuras as well as 2 Audi's, and a Honda from Duncan... dealerships. Our sales and services experience has always been outstanding. I recommend Bill if you are in the market.
Ray Kirby went above and beyond to help me find a good reliable used vehicle in my price range.I felt he was honest and truly cared about putting me in... a safe dependable car .I would definitely recommend Duncan and Ray to anyone looking for a new or used vehicle .
Awesome x1000 great people great customer service awesome location quick and easy process couldnt be happier and shout out to Mr.Call thanks for everything.... Your da mannnn......
Great experience. Salesperson was not pushy and understood that we wanted to take our time when making this huge decision.