2020
Chevrolet Impala

Starts at:
$31,620
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New 2020 Chevrolet Impala
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Consumer rating
Owner reviewed vehicle score
Safety rating
NHTSA tested vehicle score
Consumer rating
Owner reviewed vehicle score
Safety rating
NHTSA tested vehicle score
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Available trims

See the differences side-by-side to compare trims.
  • 4dr Sdn LT w/1LT
    Starts at
    $31,620
    19 City / 28 Hwy
    MPG
    5
    Seat capacity
    Gas/Ethanol V6
    Engine
    Front Wheel Drive
    Drivetrain
    See all specs
  • 4dr Sdn Premier w/2LZ
    Starts at
    $36,720
    19 City / 28 Hwy
    MPG
    5
    Seat capacity
    Gas/Ethanol V6
    Engine
    Front Wheel Drive
    Drivetrain
    See all specs

Photo & video gallery

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The good & the bad

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Safety review

Based on the 2020 Chevrolet Impala base trim
NHTSA crash test and rollover ratings, scored out of 5.
Overall rating
5/5
Combined side rating front seat
5/5
Combined side rating rear seat
5/5
Frontal barrier crash rating driver
5/5
Frontal barrier crash rating passenger
4/5
Overall frontal barrier crash rating
5/5
Overall side crash rating
5/5
Rollover rating
4/5
Side barrier rating
5/5
Side barrier rating driver
4/5
Side barrier rating passenger rear seat
5/5
Side pole rating driver front seat
5/5
12.1%
Risk of rollover
Side barrier rating driver
4/5
Side barrier rating passenger rear seat
5/5
Side pole rating driver front seat
5/5
12.1%
Risk of rollover

Factory warranties

New car program benefits

Basic
3 years / 36,000 miles
Corrosion
3 years / 36,000 miles
Powertrain
5 years / 60,000 miles
Roadside Assistance
5 years / 60,000 miles

Certified Pre-Owned program benefits

Age / mileage
5 model years or newer / up to 75,000 miles
Basic
12 months / 12,000 miles bumper-to-bumper original warranty, then may continue to 6 years / 100,000 miles limited (depending on variables)
Dealer certification
172-point inspection
See all CPO program details

Compare similar vehicles

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  • 2017
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    Starts at
    $27,500
    2017 Chevrolet Impala
    22 City / 30 Hwy
    MPG
    5
    Seat capacity
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    Engine
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  • 2015
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    Starts at
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    2015 Chevrolet Impala Limited
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Consumer reviews

90% of drivers recommend this car
4.8 / 5
Based on 20 reviews
Write a review
Comfort 4.8
Interior 4.7
Performance 4.9
Value 4.8
Exterior 4.9
Reliability 4.8

Most recent

  • By 77 year old - driving since I was 16. from Somers, NY
    Owns this car
    October 26, 2024

    I bought my 2020 Premier in December, 2019.

    I bought my 2020 Premier in December, 2019. I have owned Impalas since 2000 and buy a new one every 3 years. They are reliable and comfortable and I love big cars. This one does not disappoint. I also have a 2018 Premier with 40K miles and it has no issues. Had to replace all 4 tires at 20K miles which I thought was premature. Other than that the car/s have performed perfectly. Too bad Chevy cut the brand. Now everyone is buying SUVs but I don't like them and would never buy one. Ditto for electric cars - they are not yet ready for prime time.
    • Purchased a New car
    • Used for Having fun
    • Does recommend this car
    Comfort 5.0
    Interior 4.0
    Performance 5.0
    Value 5.0
    Exterior 5.0
    Reliability 5.0
    6 people out of 6 found this review helpful. Did you?
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  • By Joe Mamma
    Owns this car
    July 1, 2024

    Imports suck!

    Imports suck!! This exceptionally engineered full size car is amazing. Show and LOTS of go in comfort/class. BUY AMERICAN! Stop sending money offshore and making foreign companies more rich while screwing our own economies.
    • Does recommend this car
    Comfort 5.0
    Interior 5.0
    Performance 5.0
    Value 5.0
    Exterior 5.0
    Reliability 5.0
    1 person out of 2 found this review helpful. Did you?
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  • By USA Chevrolet Impala ("our" cars!) from Red Bank NJ
    Owns this car
    February 4, 2024

    2020 Chevrolet Impala LT

    The (final?) 2020 Chevrolet Impala is overall, a thumbs-up! No vehicle is "perfect", but this solid, AMERICAN sedan is of high-quality...I refuse to go foreign! The standard headlights are sub-par, not good. And a CD player should have been included across the board... However, every other tangible about this CAR (not fake SUV!) is first-rate, sporty handling and fine comfort. BIG "marketing" mistake on the part of GM! Surrender to foreign interests, NOT good! But the car is a fantastic overall value! A "sleeper" that WILL be more appreciated in the future... Mine (2020 LT) in the brite Alpine white is a classy, slick, and very-cool ride!
    • Purchased a Used car
    • Used for Having fun
    • Does recommend this car
    Comfort 4.0
    Interior 4.0
    Performance 4.0
    Value 5.0
    Exterior 4.0
    Reliability 4.0
    5 people out of 5 found this review helpful. Did you?
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  • By Mark remigio from Loganville ga
    Owns this car
    March 30, 2022

    Great car

    Really nice car I love the interior and how it drives it drives really smooth like if your gliding runs great doesn’t waste that much gas the back is really spacious one thing I really like about it engine is great and quiet sometimes doesn’t even seem like its on
    • Purchased a Used car
    • Used for Commuting
    • Does recommend this car
    Comfort 5.0
    Interior 5.0
    Performance 5.0
    Value 5.0
    Exterior 5.0
    Reliability 5.0
    19 people out of 21 found this review helpful. Did you?
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  • By Fred from Worton, MD
    Owns this car
    May 18, 2021

    Amazing gas mileage

    Great car, everything you need in a large sedan. Just finished trip from Maryland to North Carolina (500) miles. Amazing 30.4 MPG (Actual) at road speeds of 65/75 mph. My Impala has the v/6 305 horsepower engine. This is my 2nd Impala since 2015, sorry that GM dropped the Impala model, BIG MISTAKE on their part.
    • Purchased a New car
    • Used for Having fun
    • Does recommend this car
    Comfort 4.0
    Interior 5.0
    Performance 5.0
    Value 5.0
    Exterior 5.0
    Reliability 5.0
    22 people out of 24 found this review helpful. Did you?
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  • By Keya L from Florida
    Owns this car
    April 28, 2021

    I love my new impala!!!

    I always wanted the new model Impala so when I got the opportunity to get one almost brand new I had to get it!!! And it’s perfect!!!
    • Purchased a Used car
    • Used for Commuting
    • Does recommend this car
    Comfort 5.0
    Interior 5.0
    Performance 5.0
    Value 5.0
    Exterior 5.0
    Reliability 5.0
    10 people out of 11 found this review helpful. Did you?
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  • By brian from DeKalb
    Owns this car
    March 7, 2021

    Instant classic

    Comfortable and amazing performance I have always owned GM vehicles I would put the performance against any European car out there today Thank you Tom sparks
    • Purchased a Used car
    • Used for Having fun
    • Does recommend this car
    Comfort 5.0
    Interior 5.0
    Performance 5.0
    Value 5.0
    Exterior 5.0
    Reliability 5.0
    5 people out of 6 found this review helpful. Did you?
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  • By Mamaw Tim from Noblesville Indiana
    Owns this car
    March 3, 2021

    Nice used car

    This Impala fits my needs. Sporty look, good gas mileage, comfort, and great value. I was shopping exclusively for an Impala and this was a very good deal and really nice car.
    • Purchased a Used car
    • Used for Transporting family
    • Does recommend this car
    Comfort 5.0
    Interior 5.0
    Performance 5.0
    Value 5.0
    Exterior 5.0
    Reliability 5.0
    2 people out of 2 found this review helpful. Did you?
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  • By ROBERT from DESPLAINES
    Owns this car
    December 28, 2020

    Tired of SUV type vehicles.

    I decided I would like to have a full size car again having driven truck based SUV's since 1973. I have enjoyed them even though operating expense is at the high end of the scale. This Impala hits the right buttons. It is large enough for my needs, is getting amazing fuel mileage, cheaper to insure, and looks like other operating expenses will be reduced. To my eye it is quite attractive and has gotten a lot of positive responses from those who have ridden in it. Just a real nice, well thought out, American car.
    • Purchased a Used car
    • Used for Commuting
    • Does recommend this car
    Comfort 5.0
    Interior 5.0
    Performance 5.0
    Value 5.0
    Exterior 5.0
    Reliability 5.0
    3 people out of 3 found this review helpful. Did you?
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  • By "Big Jake" from Pittsburgh, Pennsylvania
    Owns this car
    August 31, 2020

    I just love my 2020 impala premier (black).

    This car turns a lot of heads with several compliments. It has great power and handling. My last vehicle was a Silverado. I am very happy to get back with a car. I only hit 1,000 miles today but there is plenty of time to do a better review. And it did come with a CD player which sounds great with the bose sound system.
    • Purchased a New car
    • Used for Having fun
    • Does recommend this car
    Comfort 5.0
    Interior 5.0
    Performance 5.0
    Value 5.0
    Exterior 5.0
    Reliability 5.0
    2 people out of 2 found this review helpful. Did you?
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  • By Mary G. from Worth
    Owns this car
    July 30, 2020

    Good car overall

    My 2020 Impala only has 1,300 miles on it so it is too soon to make any claims about term durability and reliability. The car has a smooth ride, it steers easily, and there is not much road noise. My Impala does have quick acceleration too. A major disappointment: there is not a factory installed cd player when I have several cds. There are blind spots because of the roof studs where an oncoming vehicle can be out of sight for a fraction of a second, enough time to cause an accident if I do not look carefully.
    • Purchased a New car
    • Used for Transporting family
    • Does not recommend this car
    Comfort 5.0
    Interior 5.0
    Performance 5.0
    Value 4.0
    Exterior 5.0
    Reliability 5.0
    0 people out of 1 found this review helpful. Did you?
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  • By Neal from Tinley Park
    Owns this car
    July 22, 2020

    2020 Impala

    Vehicle is very nice looking, performs well, LT package is great. Comfortable ride, quiet ride and handling very good. I wish GM would change their mind on stopping production of the Impala
    • Purchased a New car
    • Used for Commuting
    • Does recommend this car
    Comfort 5.0
    Interior 5.0
    Performance 5.0
    Value 5.0
    Exterior 5.0
    Reliability 5.0
    3 people out of 3 found this review helpful. Did you?
    Yes No
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Chevrolet dealers near you

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FAQ

What trim levels are available for the 2020 Chevrolet Impala?

The 2020 Chevrolet Impala is available in 2 trim levels:

  • LT (1 style)
  • Premier (1 style)

What is the MPG of the 2020 Chevrolet Impala?

The 2020 Chevrolet Impala offers up to 19 MPG in city driving and 28 MPG on the highway. These figures are based on EPA mileage ratings and are for comparison purposes only. The actual mileage will vary depending on vehicle options, trim level, driving conditions, driving habits, vehicle maintenance, and other factors.

What are some similar vehicles and competitors of the 2020 Chevrolet Impala?

The 2020 Chevrolet Impala compares to and/or competes against the following vehicles:

Is the 2020 Chevrolet Impala reliable?

The 2020 Chevrolet Impala has an average reliability rating of 4.8 out of 5 according to cars.com consumers. Find real-world reliability insights within consumer reviews from 2020 Chevrolet Impala owners.

Is the 2020 Chevrolet Impala a good Sedan?

Below are the cars.com consumers ratings for the 2020 Chevrolet Impala. 90.0% of drivers recommend this vehicle.

4.8 / 5
Based on 20 reviews
  • Comfort: 4.8
  • Interior: 4.7
  • Performance: 4.9
  • Value: 4.8
  • Exterior: 4.9
  • Reliability: 4.8

Chevrolet Impala history

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