Used Acura for Sale in Burbank, IL

This was by FAR the best car buying experience i've ever had. I can't say enough good things about this dealership, very friendly and accommodating staff. I have to personally say thank you to the sales manager Kyle Faiman without him i don't think i would be driving an Infiniti. Kyle helped the deal from start to finish and personally followed up the next day to thank me for doing business with them. i'm so happy! i highly recommend this dealership to ANYBODY!!

I love the way the RDX drives and feels. I just bought one with 13K miles on it and it looks brand new. The interior feels nice and not cheap. The seats are perfect for long drives and the heated seats are a must have. It has very capable horsepower when you need it. I love the 6 cyl. engine and the handling is amazing. It can turn on a dime and the steering is effortless. My only complaint is the infotainment system. I feel like Acura could have put a better stereo system and a touch screen infotainment system in the car. I didn't get the Tech Package because I didn't like the navigation. It was not user friendly and wasn't a touch screen display. I feel like the price for the Tech Package wasn't worth it. Hopefully Acura will address this on their RDX models in the future. Overall, I feel like I paid a great price for a luxury SUV that performs better than the competition. The interior and exterior is good quality and looks beautiful. Most of my friends that have BMWs were very impressed with my RDX. I hope it last me many years.

I bought a 2016 MDX from Rizza Acura in Orland Park, IL. I worked with Alyssa as my sales associate and she went above and beyond what was required of her! I live in Indiana and the BMV made a mistake that Alyssa helped me correct by driving to Indiana to meet me so I didn't have to drive all the way back up to the dealership in Orland (that I just left). I greatly appreciate the gentleman in the finance department as well...he was very eager to help me purchase this car as I was excited to buy it. Teri in the office was of great assistance as well in correcting the Indiana BMV mistake. Thanks again! Love my MDX

Came back to this dealer due to the salesman (William Calderon), initially I was looking at other cars/dealers in the area, but came back because of a genuine feeling of quality care and comfort with this dealership and followup even after my purchase. I especially loved the in car training for all the bells and whistles in my 2012 Certified Q5.

this car has met quite a lot of my expectations, I like the quality service extended to my when I take it to the dealer for service, great performer

Currently on the market for a used car, Bryan Garcia took care of me and was very patient and answered all my questions. Highly recommend visiting whether you’re buying or checking your options.

This car is a model I have had my eye on for awhile. I am so happy with it. It is beautiful inside and out. The drive experience is comfortable and quiet. Very spacious. There are a ton of features in this car that are great to have.

I came in around 5:30/6:00p and George greeted me at the door. Asked me a few questions and started recommending models that would suit my lifestyle right away. Asked me if I wanted to test drive the Optima along with another model. Tested the Optima, fell in love. Answered every question I had about the Optima (safety, price, quality) and also showed me where everything was in the vehicle (how to turn light on/off). Made my first car buying experience smooth and painless. I was out of the door by 8:30p with my beautiful new car! I would highly recommend this dealership! The staff was polite, George was incredibly friendly, knew the cars features very well. He made me feel confident about my purchase! 10/10 Would recommend

I made an appointment for 2:30 pm on a Saturday but called to ask if I could come in earlier because my days plans had changed. They were happy for me to come in and arrived around 11:30 am and oil change and new cabin filter installed car washed by 1:45. I forget the young woman???s name who checked me in, but this review won???t go through unless I choose an employee name so I???m checking ???Elizabeth??? since that???s the only female name on the options list of employees, but she was really easy going and helpful with answering all my questions. Highly recommend.

I had been looking around for months trying to find a good deal on the new 2019 RDX. I had talked to Kristen early in my search and she reached out to me to let me know that Napelton was running a great program! I went in and within minutes negotiated the price I wanted to pay. Kristen and Connor were AMAZING people to work with everything went so smoothly I couldn???t believe it. If your looking for an honest place to purchase a car Napelton is the place to go....ask for Kristen and Connor!!!

I needed brakes all around and new tires. This was a major expense on my 2011 Buick Enclave. Although I typically find that going to the "dealer" can be more expensive than going to an independent shop, I trust the service department at Grossinger to do what's "right", and with cars being more like rolling computers these days, I know the dealership will have what it takes to properly service my vehicle.

I have driven cars and big trucks for 30 years, 17 mdx top of the line has the worst ride. I want to turn this back in , for my 04 grand caravan or 87 sentra. It’s AC and seats are great. This is the first car that has ever made me seasick with bouncing and pitching. I drove others, they were not this bad. Will go to the third dealer to see if they can fix. Also, the single reason I won’t buy an acura??? Unless bought at that dealer, the dealer staff does not want to help even if you have a $ 60 k mdx and got service their. Lexus has staff specifically to help with whom you can appt or just walk in. Why has Honda allowed this in Acura ??? I want to support Honda and Acura, but if I need a little help, their dealers should spend a little time

Good turnaround on my SUV; that is, drop-off was easy and the car was returned in the time frame that was promised. There was also a billing issue at the end, and the accident was quickly acknowledged and corrected in a way that keeps me coming back.

Liked my 2016. Bought the 2018. Didn't want a 4 cylinder 2019 ! Like the performance and economy of turbo less V6. Owned 2 Honda CRVs. Nice cars except for the 4 cylinder engines.

TLX would not start the Friday before the Memorial Day weekend...a day a dealer is likely to be short staffed and overloaded with drop-ins. Bob Sisk got us in and serviced promptly. He also promised a courtesy car on short notice if McGrath had to keep the car for the repair.

The leg room in the back seat is amazing! The trunk is a good size! It is AWD which is amazing for the winter! The electronics that come standard are impeccable!

I went to have my car serviced at O’Hare Hyundai and everything was explained in detail, with patience and I didn’t feel like I was getting a sales pitch or obligated. My overall experience was great and pleasant and I would go back.

Had this car for couple of years and love it .I want to get another one. Rides smooth, easy and fast. I miss my Acura tl

I purchased a 2016 Honda CRV from the DesPlaines Honda Autonation dealership.Our sales associate, Jericho Davitto, was extremely friendly and helpful. He helped us find just the right model that matched our preferences. Jericho was great in explaining the details of the various features available in the different models and was extremely patient with us throughout the car purchasing process. In fact, I noticed that everyone on the sales staff were friendly and courteous. Jericho made sure the car buying experience was hassle-free and fun! I am very glad I went to AutoNation in Des Plaines!

We bought our Acura TLX one year ago. So far it has been everything I expected from an Acura. Other than regular oil changes, nothing else has been needed. It’s been a perfectly reliable car. We have the 4 cylinder Technology package which has been perfect for our needs. After a year and 16,000 miles, we still love the TLX. It was surely a good buy and we are very happy.

My service person was the best he fulfilled everything was very informative l was as well as my car in the best of hands that is why I will always come back.

drives and looks great wish i went with the all wheel drive version but FWD is still very good in the snow and v6 offers great performance

Paul Tran did an excellent job on recommending the services that I need. Brought in my car just for a check up but walk away spending over $1,200+ for services which is fine by me because it is for my safety and the car to last longer.

Car is solid and runs very smooth. A very comfortable vehicle. Thank you !!! Hoping it turns out to be a car with minimal issues.

Dave and Debbie here??? We went to the Milwaukee Auto Show in February to look for a new car for Debbie. She liked her 2010 Honda CR-V and wanted something similar. In the end, she settled on a 2018 Acura RDX AWD base model -- a very similar car. Fast forward to July. We went to the local Milwaukee area dealer on the Fourth of July to see what they had. Three days later we were back for test drives. We bought from this dealer before and had had good experiences. Then we got their price. It seemed high, particularly since the 2019 RDXs hit the floor at the start of June. They said it was pretty much the best they could do. We got home and Dave hit the internet: Edmunds and TrueCar. We started getting offers within an hour or so, more on Sunday, and more on Monday. Some were good. The offer from Muller's Woodfield Acura was better than the others -- enough to make the difference. Danielle Smith and Dave started talking on Monday. She answered all of his questions and made it easy. Having never bought a car out of state and being an engineer, he had many. She even wrote up a sales form he could use with the local dealer (we worked with them first and wanted to give them a final shot). A quick call later, the local dealer's best-they-could-do price suddenly dropped $850, but they would go no lower. They figured we weren't willing to drive to Illinois to save nearly $400. Apparently few of their customers do. For us, $400 is most of a car payment and enough for four or five nights out. Our local dealer also cautioned us about all of the bad experiences customers can have out of state. That same evening, we drove to Muller's Woodfield Acura in Hoffman Estates. We arrived at 7:30 and were out at 9:00. Easiest experience we ever had. Barb took our information to get the paperwork started. Then it was off to the car to check it out and a test drive. Everything was EXACTLY as represented. Same model, same trim, same VIN number and same mileage (12) as quoted. Shortly after, we were filling in blanks and signing here, here and here with Myles. They even took our personal check for the down payment. Then Barb helped us set the car settings and we were on our way. Easy peasy and a quick drive back to Milwaukee and bed. We've had the car a few days now and we made the right choice. The people we worked with followed up to make sure everything's still good. It is. Dave even had a nice email conversation with Scott Muller (his name's on the building). Takeaways: - Woodfield Acura offered a good price and value. We'd happily buy from them again. - Woodfield Acura is big. They have two lots and maybe hundreds of cars (easily at least three times the size of our local dealer). - This is the quickest car purchase we've ever made. In and out in 90 minutes with the car. - Barb, Danielle and Myles were easy to work with and we had a great experience. We imagine the rest of Woodfield's staff is, too. - The internet is a valuable tool for car shopping. Myles said they sell most of their cars via the internet. - The phone and internet are valuable tools for negotiating. We haven't negotiated in person since 2004. - We had to drive a bit to get the price we wanted. It was worth it for us. - Should we ever have any issues under warranty, we'll hit our local dealer. They'll still happily take that business and Woodfield is just too far away for that. Dave and Debbie BTW: Regarding the Finance Manager's work in the question below, we already had all the numbers before we even stepped in the door, courtesy of Danielle. We also knew we didn't want any vehicle maintenance or protection products. Myles' review of all that was essentially a reprise with no pushiness because we were already set. And that's a good thing.

I had enquired about pricing on the 2019 Acura RDX Advance Package and received a response from Sebastian Wrobel. He was instrumental in discussing about the numbers and answering every silly question that I had. I dealt with Sebastian and Myles Bauer online and made the purchase online without even seeing the vehicle in person due to the faith I had in Sebastian. He was flexible in helping find the right color and vehicle. I knew exactly what accessories I wanted to add and he had them added, detailed the vehicle and had it delivered to my house in Metro Detroit. Sebastian and Myles are very knowledgeable and know what they are talking about. I am very happy with my vehicle and would advise people to speak with Sebastian before going elsewhere. I would love to bring back business to Sebastian in the future and wish him the very best. 🙂

our new 2019 acura mdx meets all our needs and is a beautiful smooth solidly built very quiet riding suv and handles exeptionly well on the highway.

Where do I start. I???ve been doing business with Arlington Acura for almost 14 years. One thing that stands out is seeing some of the same faces that were there the first day I walked thru the door in 2005. I???ve purchased two vehicles, both of which have been maintained by the the service department. While purchasing a vehicle should be the highlight of the experience, I judge my experience over the years by the exceptional service staff. I can???t say enough about the passion they have to satisfy the customer, from the manager to the porters. Keep up the good work everyone and a special THANKS to Mark Neitzke!

I recently purchased my 5th Acura (a 2017 RLX) from Muhammed Patel and, as usual, he was professional, courteous and extremely helpful through the entire process. when I came to pick up the RLX i spotted a used MDX. Muhammed worked with me so I could fit both cars into my budget. Muhammed and his team have always looked out for me whether it is purchasing a car or getting one serviced. he makes it a pleasure! Muhammed is your "go-to" guy if your looking to make a purchase! i can't recommend high enough!

Good power and that’s basically the only thing this car has to offer. I had 2015 Pilot before, thinking that going to MDX was an upgrade. In reality not so much. Interior is cramped. No window opening in the back tailgate. Not much storage in it vs Pilot. Bunch of electric issues. I work in IT for a living but I tell you this car has too many buttons in console. Turning on AC is like launching space rocket. Overall bad interior design all together. Another issue is sluggish transmission. In a parking lot or a mall going to reverse and forward just drive you crazy. For the money this car cost, there are better options out there.

I've been a Loyal Acura owner close to 30 years. Starting with 2 Acura Legend Coupes. I've purchased/Leased at least 15-20 Acura's between my wife and I, majority from Arlington Acura specifically for their Management, Sales, and Service Teams,they are the reasons we go back. Muhammed Patel, by far is the Best Salesman I've ever dealt with anywhere, we are good friends, he knows what I like, and looks out for my best interest. My newest purchase/Lease last week, was by far the best experience, as I've been going through a tough time. The whole team from Muhammed, Chase, Yegor, and Paula made it possible by going the extra mile to get the deal done. Their Service Team, is also professional, and I would know, I've been managing Service Department for quite a few years. It's also a nice feeling to walk into a place of any business, and be recognized just as we were friends, that also means a lot to me. That's my experience with Arlington Acura.

Very comfortable SUV with excellent site lines and easy to use control systems. Plenty of trunk space and room for passengers. Great for road trips to central Oregon!