From start to finish Sam Sayes provided Excellent customer service. From communicating what my vehicle needed for maintenance, to scheduling an Uber ride home, to keeping me posted on a repair and dealing with insurance, it all went smoothly and vehicle was finished on date he stated it would be. Could not ask for more! 5 Stars :)
I first purchased a Ford Explorer in April,My Salesman, Curtis Shannon was very professional and courteous it was a superb experience.
I needed a new truck for my business and I once again returned to Sheehy Ford and again Curtis Shannon got the best deal for me
My experience at Pohanka Honda was absolutely fantastic! We stopped by to ask questions on how trade ins work and we were met by the sales rep. Alon, who provided us with exceptional customer service. With the manager Kingsley Kwakye they were on top of their game, they made us feel welcomed and truly cared for us making us comfortable in every possible way. They answered all our questions, Alon found the exact vehicle we were looking for and two or three days later we were driving it. Now I understand why Pohanka Honda is number one. The next car purchase for my sons will definitely be at the same place. Keep up the good work Pohanka! Patrick & Genevieve Tshiteya
This is my second time getting a car through Pohanka and Yong Kim really made sure I got a top notch deal on a higher trim that what I anticipated. He is very knowledgeable as a senior level representative, sincere when helping his clients and is now my go-to salesman. He made my second experience even better than the first. He also made sure I got a great deal on their maintenance package with Flip, who is also super friendly and made my experience enjoyable. Pohanka provides absolutely outstanding customer service and I can confidently say no other dealer would beat them in the area.
I have to say I am little disappointed that I have to redo this review. Ali did a tremendous job and I stated just how happy I was in the previous review that you rejected for lack of wordiness. That???s frankly silly. In any event, let me state once more and for the record that he did an exceptional job in providing the highest level of service. We got a great deal at a fair price and we couldn???t be more pleased all thanks to him.
Excellent buying experience, no pressure sales. Jong was knowledgeable and clearly answered all my questions and guided me to choose the right model. This is my third Acura I purchase and will recommend Pohanka Acura to all my friends.
Yong Kim, Elizabeth Fraiser and Philip Carleton we???re friendly and helpful when we came in to look at a care we had seen online. Yong Kim was very knowledgeable and helpful as we test drove the car. Thanks!
First came here after moving from San Diego to have my 2016 MDX serviced. I was in awe of the service I received. AMAZINGLY OUTSTANDING is putting it lightly. They serviced my car, inspected it, safety inspected it etc and gave me a new car to drive while my car was being serviced. They called for each and every permission to go forward with service etc. Best service I've EVER received hands down. Fast forward about 2 months. Learned of the great deals they had going on for end of the year. Received an immediate response from Yong Kim after emailing of my interest in buying, outstanding and professional he is, I went in, was automatically greeted by Elizabeth Frasier another amazing professional and she stayed with me for the entire process. They close on Sundays at 5pm she was there until 730pm making sure all went smooth. Deal maker Tony, great honest guy, Ray in financing, simply outstanding. I drove 3 cars and no one had any issue with it. So extremely helpful and they just do everything in their power to see you happy. Extremely willing to work YOUR deal. I absolutely LOVE POHANKA and will recommend them to all!!! THEY ROCK!! 2019 Acura MDX SH-AWD Advance Pkg MDX....LOVE IT!!!
We had excellent car buying experience from Pohanka Acura. Asad Ali contacted us, understood our needs and was very helpful in identifying the right car for us. We traveled from out of town, Ali prepared all the paperwork and we were able to finish buying in less than hour. I would highly recommend Pohanka Acura, especially Ali.
I came to the dealership not even in the market for a car. Our car was in for service and we had a rental for a week, which I naturally fell in love with. I decided I loved it so much that I"d check out some of the other models and when I did so, Colin Unterkofler introduced me to the car I ended up buying. I not only love my new car, but I ad such an amazing experience working with Colin while purchasing it - he's friendly, down to earth, easy to chat with, and really cares about what your concerns and needs are when it comes to your vehicle so that you are sure to walk away with what you need. I never felt pressured into choosing a vehicle, and felt comfortable that I had seen all my options before making my decision. I walked away thrilled with my choice in both my vehicle and my salesman! I couldn't recommend either any more.
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