Used Audi Q7 55 Premium Plus for sale near Elgin, IL

I recently had the pleasure of interacting with Brian Balinski at the Audi dealership, and I must say, his level of customer service exceeded all expectations. Despite the dealership being busy, he made me feel like I was his top priority. Brian's knowledge of Audi vehicles was truly impressive. He patiently listened to my questions and concerns, providing thorough and informative answers. It was evident that he was not only passionate about the brand but also dedicated to ensuring customers like myself make informed decisions. What truly stood out about Brian was his attention to detail. He took the time to understand my needs and preferences, guiding me through various options and features tailored to my preferences. His patience and willingness to address every query instilled a sense of confidence in me throughout the entire process. Moreover, Brian's professionalism was exemplary. He maintained clear communication at every stage, keeping me informed about the progress of my service and promptly addressing any issues that arose. His proactive approach and commitment to customer satisfaction were truly commendable. Beyond his technical expertise, Brian's interpersonal skills were exceptional. He exuded warmth and sincerity, creating a welcoming atmosphere that made me feel valued as a customer. His friendly demeanor and genuine interest in ensuring my satisfaction left a lasting impression. I cannot recommend Brian's customer service enough. He embodies the epitome of exceptional service standards and is a true asset to the Audi dealership. If you're seeking a seamless and enjoyable experience, look no further than Brian. His professionalism, attention to detail, and willingness to go above and beyond truly set him apart. He truly deserves a longdue promotion.Thank you for making our Audi experience a memorable one. We look forward to continuing our relationship with Audi, thanks to outstanding representatives like Brain Balinski. Thank you, Brian, for your outstanding service and dedication to exceeding customer expectations. You've undoubtedly earned my loyalty as a satisfied customer.

I have not decided what kind of car I wish to buy. The Audis looked nice. I have heard good things about the company. I don't know if anyone I know has an Audi.

Well built vehicle drives well and is very comfortable. I would recommend this car to anyone that is looking for style and comfort in a car.

Purchased a used Audi recently and was very happy with the sales person, Sabina. She was patient, knowledgeable, and communicated very well (responsive). Ended up financing because we were out-of-state buyers. The finance manager was fantastic and worked quickly. She was also very knowledgeable and helpful. Here’s why I only rated 4 stars - there was some sketchy deferred maintenance that was not addressed prior to offering the car for sale. Notably mismatched front tires and 4mm rear brake pads. The dealers own tech inspection sheets noted the need for immediate attention to the rear brakes, but they were not replaced. Mismatched tires, in my opinion, are also a safety issue. I can only imagine these issues were not addressed to maximize profit and that’s okay as long as the car is priced right. And it was, BUT I can’t imagine a less than 2% change in price would have stopped a sale. Safety is paramount.

From Nicole to RJ… A fantastic experience. They truly made me believe that the customer comes first. They did exactly what I asked them to do and with the utmost professionalism. The Finance manager was a true pro as well. Hats off to the entire team. Thank you for restoring my faith is customer service!

Scott Woolsey did a wonderful job of guiding me through the process of purchasing the car. He made sure that any questions I might have were answered. Would certainly want to work with Scott on any future purchase.

I had a great experience working with Dion. From the moment I arrived, he was friendly, professional, and incredibly helpful. He showed me the car I was interested in, answered all my questions thoroughly, and made sure I felt comfortable with every part of the process. Dion guided me step by step?from viewing the car to completing the paperwork?making everything smooth and stress-free. His knowledge, transparency, and patience really stood out. I truly appreciate his support and would highly recommend him to anyone looking for a car. Thanks again, Dion!

Bill was outstanding. Never felt pressured and was very patient. Would highly recommend him for your auto buying needs. Bill takes away all the negative things associated with the car buying process.

Had an amazing experience at Top Gear Motors! The staff was incredibly helpful and made the entire car-buying process smooth and stress-free. The staff went above and beyond to ensure I was comfortable with my decision and even took the time to answer all my questions. If you're looking for a trustworthy dealership, I highly recommend this place.

I can’t tell you how much I love this car. Drives like a dream compared to my Cadillac Escalade. Handles well with plenty of acceleration. Nice clean designed exterior and well appointed interior. Only flaw are the drink holders and the lack of remote start since it is German.

The whole dealership is great. I've purchased several Hondas at Motorwerks and no matter how hard I try to find a new brand to drive, I come back to Honda because of Motorwerks. Kacper, my salesman, was very helpful too.

Alek was Very professional and came across as determined to make my buying experience a painless and enjoyable as possible I feel he will help me for the time I own my car

I had a great experience at Hoffman estate Audi they were knowledgeable about there vehicles and the buying experience was hassle free thanks to Carlo I would definitely recommend this dealership.

I really like it. I have the Prestige package. Some disappointments however. When turning from a slow speed or stop there is often a lag or bucking. So I need to be careful especially when pulling into traffic. It is annoying for 85k vehicle. Also had it with my 2018. Figured it would be fixed by now. Common Audi issue I have read. Limited interior storage space. Voice navigation command is iffy so I use Waze. MPG is less than my 18 model. Same 3.0. It gets better in Dynamic mode. Otherwise I love driving it. Style is nice and gets a lot of comments. Interior comfort is fine with a nice sense of control. I think I would buy another one but not if they don't fix the lag. I feel it could be a safety negative. Electronics are abundant. Takes some time to get used to them all. Probably I don't even use them all. I pull out manual off and on and still discovering things after a year. Overall though I really enjoy driving it.

Ryan Paul was outstanding! Smooth purchase buying a Q3! He was so personable and made my experience wonderful. He’s funny too. He knew all the answers to my questions as well. If you are in search of a car, ask for him! He made it a truly great experience for me. Thanks! Sid was great too. and shout out Robert:)

Adam and Jorge and Jonathan helped with our 2 cars bought today thank you guys

This is my 3rd Audi! I love the German engineering! Interior is simply amazing! The heated cool massaging seats will spoil you! Just buy one!

We had been searching causally for a few months for a plug in hybrid suv. We had toured a bunch of different brands and nothing felt right. We made an appt to see one at this dealership and we’re blown away. The team gave us our most in depth tour (over 2 hours ), helped us navigate finances and find the perfect vehicle. We loved working with Wesley and Jazmin. We’re based in the city, but found the dealership so easy to get to. As young professionals, this was our first big car purchase and know it won’t be out last with this team.

Respectful, straightforward, and quick - three words describing my experience working with the team at Audi Exchange. I would return for future vehicle needs.

Had a great experience purchasing a new Q7 from Audi Westmont. My sales advisor was Nikola and he was great throughout the whole buying process. Great communication up front helping me find the car I was looking for, during the paperwork and also after the purchase to make sure everything was set up for me. Nikola was very knowledgeable about the car, features, options and helped my set up the car after purchase. Go see Nikola to get your next Audi!!

Our salesman, Dan was great to work with. He was patient with our needs and we had an overall pleasant experience. Nice selection of vehicles as well as a clean and organized dealership.

Service was amazing! I would say we were in and out within an hour and a half our advisor explained everything to us. We have no complaints.

As a rule I don?t give out 5 star ratings because there is always room for improvement, but I made an exception this time on the buying process because I don?t know how it could have been better. It was so good, in fact, that my wife said she wants to buy her next car here as well. I had financing already in hand, but was unable to reach my lender and the team found equivalent financing, and nothing felt pushy( even the warranty process). The facility was clean and we had a great overall experience. I highly recommend.

Good patient service a bit hectic but not gonna blame them for having good business, pleasantly surprised at a small dealership that doesn’t seem sketchy

Excellent vehicle overall. It’s quiet, very good ride and handling with technology galore. The seats are very comfortable and especially with the heated massage option and ventilated for warm weather driving. The climate control system is top notch as is the standard B&O sound system which sounds every bit as good as the top line B&O in our A8L. The interior is spacious but storage is limited so gives you a good reason to de clutter! The third seat is not important to us and goes unused but I sure wouldn’t want to try to sit back there! There is plenty of power with the hybrid 6 and the laser matrix design headlights are nothing short of spectacular! The night vision system is especially useful for remote locations for deer, animals, etc. and in urban driving for pedestrians, cyclists, dogs et al. Some niggles include a weird shift pattern, way too many nanny warnings, a confusing setup for different drivers to store their individual preferences and not be able to do things like leave the vehicle running to get out to do something as simple as run back in the house for something you forgot. All in all, a luxurious SUV with great overall performance yet very economical to operate as gas mileage is good and routine maintenance is minimal. We love our Audi’s and the Q7 is a great addition to our garage.