Used Audi Q7 for sale near Rosemont, IL

I recently had the 20,000 mile service performed on my RX350. Everything seemed fine except for the slight odor of oil I noticed when driving. A week after the oil change my husband and I left on a trip. 600 miles from home the ?Engine oil is low? warning light came on. We were able to get off the interstate and to a gas station in less than 10 miles. When we checked the oil level it was barely registering on the dip stick. We discovered that the oil cap had not been replaced after servicing was completed. The entire engine compartment had been soaked by the oil spraying out of the filler tube. I called Arlington Lexus the next day and discussed this situation with Tom Prondzinski. He was a perfect gentleman. First he apologized for this mistake happening. He had me contact the Lexus dealer at our destination. He worked with that dealership to have my vehicle throughly checked and cleaned up. Mistakes happen. I could not have ask for better service to get this mistake made right. After my car was serviced Tom took time to call me and make sure everything was straightened out. I think it is the sign of a good dealership when they take responsibility for a mistake and work to get it straightened out.

This is my first experience with Audi and I am extremely happy with this beautiful SUV. The ride is quiet and comfortable and the power and acceleration are impressive. I find myself going to the store for no reason and a recent drive to visit my parents 400 miles away went quickly thanks to the massaging seats and powerful Bose stereo. Very happy so far with my Q7.

I had my Outlander serviced at this location and they were able to help us out with great discounts and promotion deals. I am very grateful and highly recommend coming to this location for car services.

If you get a chance to work with Agnes i would do so. She made sure that i had everythingp i needed and even after the deal was done she was still attentive and helpful!

Great service from Kristian. He was extremely helpful throughout the entire process. I would highly recommend him for any of your service needs. Thanks again Kristian!

Brought in my car for first checkup. I could go to Carmax but chose Steve Farmandi from Acura in Arlington Heights. I know Steve from Schaumburg Honda.

they treat me like I was a celebrity! and I waited less than a hour & a half

We Absolutely love this vehicle - the comfort, exterior and interior styling, all of the amazing options, smooth and quiet ride, and great handling ability!

Julian was a great experience and very helpful liked working with him and his management

Well built vehicle drives well and is very comfortable. I would recommend this car to anyone that is looking for style and comfort in a car.

Was Very easy and pleasure people to work with I will highly recommend 5 star ⭐️ ⭐️⭐️⭐️⭐️

Yesterday I purchased a car by phone for the first time. As a senior citizen I sold my car on the 9th of March thinking I would get totally travel by taxi or Uber or Lyft but I under estimated the value of getting up and going when you like. The team at CarMax from beginning to directions to the highway were the very best. Each and every member made me feel valued as a customer. And feel like they were treating me like they would their family members. You could not ask for more than that. Bj

Very professional and helpful. Also, the salesperson was very helpful and accommodating. I'm happy to recommend!

I absolutely love my Q7! It is a wonderful vehicle that provides comfort, safety and exceptionality all in one! I can not imagine driving anything other than an Audi and I am forever loyal to the brand!

Really love and have Great customer service no matter when I come into the dealership really appreciate

I had been watching cars.com and other web sites for a 2020 or 2021 Audi Q7 for months. This car popped up, met my basic qualifications and was only 50 miles from my house. Called the dealer, drove down the next day, test drove the car and made an offer. Deal was done in an hour. And, they gave me above market value for my 2015 Audi Q7.

Great car! Just wish I actually owned it and that the dealer would stop holding the title lien status hostage. Would be nice to be able to drive a car that is actually legal to drive.

Prompt and courteous reply to my inquiries. Remained in contact but not pushy... good balance. Good 'dealer-sense' and manners.

If you’re not looking to be served champagne and want a simplified buying experience this is the place to go! The no haggle pricing takes some of the anxiety out of the car buying experience, and if you cross check the vehicle on cars.com it will directly tell you if you’re getting a good deal or great deal or fair deal. We purchased a Porsche Cayenne from them and Dan and Brian were awesome! Thank you!!

Car has very nice ride and plenty leg room. Had it for almost 5 years with family of 4 kids. I would recommend giving Q7 a try.

I bought a 2023 Hyundai Santa Cruz SEL Premium from Mike and I am very please with the truck and the incredible service he displayed. I live in Fairfield Illinois which is about 5 1/2 hours from Highland Park and treaded having my wife try to navigate through Chicago traffic. Mike offered to drive the truck 55 miles south so we could avoid the traffic. That gesture made the deal happen. I trade every 65 miles and I will be back. Thank you.

Had no issues with vehicles performance. In fact I averaged 24 MPG on 62,000 miles driven in the Dallas Fort Worth area. You don't get that with any SUV, but this Q7 did!

Great dealership Erv is awesome. Services on time and done expertly. So glad I now choose this dealership and service department.

I can’t tell you how much I love this car. Drives like a dream compared to my Cadillac Escalade. Handles well with plenty of acceleration. Nice clean designed exterior and well appointed interior. Only flaw are the drink holders and the lack of remote start since it is German.

Was a pleasure doing business with these guys. Gorgeous showroom with an amazing selection of cars. True enthusiasts here. Got a great price on my car, they offered a fair price on my trade. Were super up front on all details of the car and the deal. Fast and efficient. I look forward to buying again - these guys are more like a fine automotive concierge service than a dealership! Keep it up fellas!

Overall such great ppl very helpful and understanding I couldn’t be more pleased and satisfied with my purchase will be buying a car real soon .

Marco did and excellent job and help me get the car I wanted! Great guy great dealership.

The ride is excellent and gear shifting is unnoticeable. I appreciate all the safety features i.e. blind spot, adaptive cruise and air bags. Interior is beautiful. Ambient lighting is awesome!

It was an amazing experience, I'd highly recommend Castle to friends and family!! I drove down from Wisconsin and it definitely was worth it.