I did the entire negotiation for my 2014 BMW 550 through text messaging....it was simple and stress-free. Jim and I went back and forth a couple times before we reached an agreement on trade difference. That's how car buying is supposed to be!
2018 BMW X3 xDrive30i Review
First BMW and am very please with.
by Terry from Mill Valley, Calif
March 6, 2019
5
With 14,000 so far am very please with it. The ride is excellent, interior is tan leather, very good looking, out styling is peal very attactive, the engine has plenty of power ....
I'm thrilled that there are still dealerships in existence to service Saturns, especially for the more technical repairs. Overall, service on the car and the customer service by Bob Brown in Ankeny were really good.
2019 BMW X3 xDrive30i Review
Great experience to date!
by Bob Anders from Blaine
May 13, 2019
5
Very comfortable and sharp looking. Great pick up and response overall. Enjoy the interior design. Still working on figuring out the radio and map configurations, etc. Really enjoy the responsive steering and handling!
Service department daw friendly and helpful. Jeremiah even showed me some settings on the console that I couldn’t figure out. He was super helpful.
2018 BMW X3 xDrive30i Review
Great proformance SUV, 1 serious problem
by Xgunr from Jacksonville, Fl
January 25, 2019
5
Best high performance SIV I have owned, better than my last Mercedes AMG! Only had one problem with rear differential axels causing vibrations. Took 3 months for German parts and repair, love the SUV except fir that and it was/is a design problem fixed in the 2019’s. Going to trade it in 2020 for new X3 “M” I hear is coming. Again great SUV only wished BMW would of let all us X3 M40i owners know of the design problem!!!
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2017 BMW X3 xDrive28i Review
So glad to have a black BMW back in my gargage!
by Barbara from Winchester, VA
May 5, 2019
5
This car is proving to be the appropriate vehicle for me. The navigational camera and driving aids as well as the ease and comfort of driving have increased my confidence on the road.
Smooth Process - Exceptional Follow Through Service!
by Jtander from DealerRater.com
December 3, 2018
4.5 (986 reviews)
Overall, I would rate my experience as 4.5 stars, only falling short of 5 stars because of trade in value & purchase price of used car. To be fair here, my vehicle was 16 years old with over 190K miles and the used vehicle I bought was owned by a mechanic and in very good shape. I certainly don't feel ripped off, but spent more than I intended to. In regards to the service at the dealership, it was top notch, I emailed dealership to look at my preferred vehicle (2007 Infiniti G35X); and let them know the approximate time I would be there and, and the vehicle was already running to be warmed up for me by Alen (ideal in Midwest in February!) The vehicle drove great and is by far the most luxurious and most fun vehicle I have ever owned. After the test drive, we went through trade in and negotiations for buying car. The full process with Alen was professional and understanding of my expectations. We were able to find common ground and make the deal happen quickly. Follow through on service occurred next day as tire pressure light was on with air put in tires before with assumption light would go off after driving briefly as was cold day. Light didn't go off and dealership has stood behind sale for "as is warranty" car to fix the faulty tire pressure sensor as it was on during test drive and day of sale. I truly appreciate this respect and level of service as I had the complete opposite happen at another dealership with last vehicle having e-brake lock up day after sale with no assistance given whatsoever. I would certainly recommend not only Alen, but Acura of Johnston as a whole for anyone looking to buy/lease a quality new or used vehicle from a dealership with a keen sense of respect and professionalism for their clients.
2014 BMW X3 xDrive35i Review
Too expensive to maintain and drive after warranty
by RGZim from Carnation
January 23, 2019
4
Back seat hard and uncomfortable. Small things went wrong. Maintenance waits long. After 4 years a must to get extended warranty and the thousands of dollars they want is way too much because parts and repairs are so expensive
I moved to Iowa and discovered that the only Infiniti dealership would be in Des Moines, about 120 miles from home. I contacted them to have my car serviced (scheduled maintenance) and they offered to pick-up the car at home and drop off a loaner. It takes a little bit more time than just walking in for service (one day for travel each way, plus the service), but it is a VERY good perk, as it is convenient and do not cost anything. All people that I dealt with were nice and everything went as expected. The only small downside is that the loaner is far from the same level from my car. However, this is something you can live with, considering the benefits.
2018 BMW X3 xDrive30i Review
Most Enjoyable Car We've Every Owned
by GTO Johnny from Nokomis, FL
December 9, 2018
5
Have the "M" package which adds quickness that compares with my Corvette. All wheel drive is fantastic; car is over engineered and fabulous. Made in America and we should be very proud!
Great delivery experience. I was picked up at the hotel in Omaha and driven to the dealership, where my car was waiting for me in a glass enclosed delivery room. Every step of the delivery process was smooth and stress free. I would definitely recommend the dealership to anyone shopping for a new or pre-owned BMW.
2017 BMW X3 xDrive28i Review
New to me and I love it
by PattyD from Northern Virginia
April 29, 2019
5
Very well appointed and handles well. Beautiful interior with Mocha leather that I had been looking for. Heads up display is fantastic. Plenty of leg room in the back. VERY comfortable cabin with double moonroof. I have always wanted this car and it did not disappoint Went with certified pre owned for all the reason. Glad I went for X3 not X1 Happy!!
I was impressed with the whole dealership. I let Nick J know that I was just interested in looking around. He offered to answer questions which I had a lot of. Thank you! Very comfortable experience.
2016 BMW X3 xDrive35i Review
2016 X3 35i
by GS from La grange, IL
April 22, 2019
5
The car offers a lot more than the purchase value. Its interior, design and material quality is outstanding. It is loaded with many practical options.
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2017 BMW X3 sDrive28i Review
Nice but too many problems after 100k.
by Jay's girlfriend from Silver Spring
March 31, 2019
3
Nice vehicle, reliable car, good pickup, good milage, stylish,eye turner, very comfortable for long drive , easy manuevering, too many problems after 100k like any Europeancars. it's better than other BMW'S.
This is my third X3. They are SO comfortable, they are small enough to be fun to drive and big enough to fit an entire dorm room in the back, and they are the best cars in the snow and ice I have ever driven. I love the moonroof, keyless entry, heated seats, awesome stereo system — the list goes on and on. I drive 20k-30k miles a year, and I wouldn’t want to spend that much time in any other car. Such a pleasure to drive!
Very favorable experienced and result. The first vehicle I expressed interest in sold just as I was leaving for the dealership to do a test drive. Ira called a couple of weeks later to indicate that he had a excellent possibility for what we might be looking for. This is not something I expected or have experienced with other sales professionals. It was just as he indicated, and we bought a beautiful,pristine 750Li. I write very few reviews--this one is deserved. Great job Ira and BMW Des Moines!
2018 BMW X3 xDrive30i Review
Smooth, safe ride
by Happy customer from Newtown, PA
December 1, 2018
5
It’s the M40 and has everything and more. Very nice drive, safe, comfortable and perfect size. Not to mention, it’s a good looking vehicle. Highly recommend.
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2019 BMW X3 sDrive30i Review
Best "All around Car/SAV for the money
by Syborn from Westchester IL.
April 16, 2019
5
The 2019 BMW X3 M40i far outweighed and exceeded my expectations. I was looking to buy the 2018 Macan GTS but decided to go with the BMW. I saved around $20k and got a bigger trunk space, more tech, and more power and torque than I need. I feel great about this purchase.
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2018 BMW X3 xDrive30i Review
Driving this car is a wonderful experience.
by JC from Boca Raton Fl
November 29, 2018
5
The BMW X3 has a great new design. The driving experience is wonderful and the sporty. The X3 has plenty of leg room in the front and rear. The car is sporty and always catching the eye of the crowd.
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2017 BMW X3 xDrive35i Review
Bought Certified BMW X3 Xdrive28i for our daughter
by UAGolfer1981 from Tulsa, OK
November 29, 2018
5
Our daughter was involved in a wreck that set off the air bags in her BMW X1. The BMW was totaled but its safety saved her life. We went shopping for a replacement and after test driving the Lexus, Toyota and Land Rover, we selected a certified pre-owned BMW. What a great choice! The vehicle looked, drove, and smelled new! Larger than the BMW X1, but still very easy to drive/park. We were amazed how quiet it was inside while driving. 22 MPG in the city and almost 30 MPG highway! The Heads-Up Display is our daughter's favorite feature, allowing her to keep her eyes on the road and all times to keep watch for crazy drivers! Mom and I sleep well at night.
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2017 BMW X3 xDrive28i Review
Great handling except poor tire quality
by Diana Das from Jersey City
October 10, 2018
5
This is one of the best SUV when it comes to advanced, reliability and perfect handling. The tires are the main concern because I they often run flat compare to most SUVS out there. I had to repair my tire multiple times compare to the Nissan SUV my dad owns in the same household. BMW's service doesn't cover but does offer for additional cost the tire services such as rotating or balancing which would improve most of their consumers experience with this tire issue. Otherwise the vehicle drives very smooth, very durable and comes with many cool features such as the head up display.
Mark Cowart and his team of pros made my Ford F150 car buying process the BEST vehicle purchase experience I have ever done. They went out of their way bringing my truck from one of their lots to the West side, listened to all my concerns, and then put together a deal I am very happy with. WELL DONE Car City !!!!!
Stan Broich
2005 BMW X3 3.0i Review
Reliable, Fast, And Looks Good
by NJM from Columbia, SC
January 16, 2019
5
This car is fast, the exterior and interior is what you'd expect in a BMW, it is fast, and is a smooth ride. Nothing put good things to say! Expect repairs are expensive.
I'm so happy you all came to your sense and hired Dennis back. He is the best Service Manager at your shop. All is right at Mercedes-Benz of Des Moines now. Thank you, thank you, thank you!!
2017 BMW X3 xDrive28i Review
We are really enjoying our X3
by PWH from Moran, wy
August 28, 2018
5
Our previous SUV was a ’mid-sized’ Infiniti QX4 that lasted more than 300,000 miles, but when we went looking for a new car the category had changed and we ended up buying a ’compact SAV’ BMW X3. The X3 is the same exterior dimensions as the QX4 but does have a smaller cargo area due to the longer engine compartment. However performance easily matches the QX4 - ’pick-up’is much better and we get an avg of 10-mph better (29.0). The 2.0 turbo 4 provides the same HP and better torque than the QX4. Inside comfort is all German- nice, solid, and well designed as well as being very quiet.
Even though I was just in for an oil change I was simply curious to see the changes in the 2018 CRV's (mine is a 2015 and I love it). The sales person, Steve, took time to show me a new CRV and thoroughly answered my many questions (and I have many detailed questions!). If the opportunity arises that I need or want a new car I will certainly ask for this salesman. He wasn't pushy and didn't act like I was 'wasting' his time which I really appreciate.
Mel and Josh are great in the service department. Even though I am a senior I don't feel 'invisible' when I come in for service (unlike MANY other businesses!) All the guys in the service dept. have been right there when you drive in whether to change wiper blades or to answer a question. The 'overall inspection' this time showed I will need new tires next spring or summer. Thanks to Josh mentioning it, this won't be a 'surprise' next year. Two thumbs up to the whole dealership!
Sadly I didn't buy my current car from this dealership, but I will NOT go back to the original place due to the difference in atmosphere/respect/quality of the personnel at Honda of Ames.
2013 BMW X3 xDrive28i Review
75K all okay
by Naynay from Denver
March 25, 2019
5
This car meets the needs of my family. We bought it at 55k and out of warranty. One issue came up with smoke on startup and BMW worked out to be an oil feed line for the turbo and fixed for free! Other than brakes tires and oil so far so good. The car is quick and very capable in the snow and much. Also comfortable. Fingers crossed I get to 200k and that is what is on my father's 99 BMW 3 series and she still runs well
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