Used 2023 BMW X5 for sale near Stickney, IL

Still shopping and may yet purchase from this dealer. They are an impressively large dealership. Yet, I felt welcomed and comfortable there.

Very comfortable, with massaging seats plus heated and cooled seats. I’m not sure that it’s a great value because it is expensive. The adaptive cruise control and the lane keeping work very well and almost make it self-driving.

My experience with Sunset Auto was outstanding. They have a great selection of used cars, all in excellent condition. The sales team was friendly, honest, and very helpful without being pushy. They worked with me to find a car that fit both my needs and my budget. The paperwork process was smooth and quick. Overall, a very professional dealership that truly values customer satisfaction

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

This is my fourth Audi from AutoNation (formerly Fletcher Jones). My pre purchase dealings were straightforward and I received honest and prompt feedback about the car I was considering. I initially planned to get another Q7, but after the sales team explained my options with a Q8 and an SQ8, I decided the SQ8 was a much better fit for my wants and needs. So glad they explained these options. Car was in stock and I had it prepped and ready in a couple days.

Bought a 2017 Range Rover from this dealership and the salesperson Stan, Manager Eugene and Finance Manager Chris were very instrumental in making the sale possible. I really appreciate all their help in making this deal possible. I even interacted with the owner who was also very nice. Love this dealership!!!!

Joe Armstrong is the reason the Service Department gets my highest rating! The Service Manager sets the tone. Joe's work ethic and knowledge set him apart from other Service Managers. He gives respect, and receives it in return. Thank you for all that you do, Joe. I appreciate you.

Thank you to Teresita and Money Carlos they were great and provided great customer service to our family. We love our new 2018 Journey! Keep doing a great job friends!

Went in this morning for a maintenance check up on my truck outstanding service as usual no complaints

Naeem was great to work with. He was able to read the room and get right into it without the unpleasant ?sales? verbiage and time wasting drama. Kudos Naeem!

Whenever my vehicle needs service I take it here. The service managers are really good to work with and I really appreciate them sending videos to my phone so I can see exactly what the technician is seeing. Pricing could be better and I think the 3% service charge on credit cards is nickel and diming customers otherwise they would get 5 stars.

I always have a great experience when visiting Bill Jacobs Bmw. Everyone working here is always very professional and kind such as Jacob my advisor.

Great customer service and Bob was helpful but not pushy at all during the process. Great experience that was worth the lengthy drive. I would recommend!

Coming from another dealer closer to home I had discovered Fields BMW in Northfield. Their customer service is top notch to other BMW dealers I have been to and I have since taken my service and sales business here and have leased my past two vehicles with Fields Auto Group. Ask for Carrie Shapiro, senior client advisor and she will take the upmost care of you! Everyone in the service department is pleasant to work with! In the past have worked with Jerry M., Ed P, and Chris Goodrich and they all take care of you with the same level of care.

Bill Jacobs service is amazing, my advisor Mike A has been helping me for years and does a great job for me.

Staff professional. I plan to come in when westmont calls to go over my car , it was a loaner and had little damage. Then I will go over the tech again with Jennifer.

Very smooth and at ease atmosphere addressed all my questions and concerns I didn’t feel pressured to buy the car

Darien was professional, knowledgeable and engaged in the entire process. Darien even agreed to come in on his day off to meet with us. At Biggers, there is no pressure and no hidden fees - a welcome change from other dealers. Joe made sure we had answers to our financing questions. Thanks!

I absolutely loved my service from Zeigler of Orland Park. I drove 2hours away from the the location and received excellent service. Grant and Colleen were exceptional and had all my paper work ready for me to sign. When I test drove the car Colleen made sure I had a full tank of gas before leaving. Definitely would recommend everyone I know to this location.

Gina was my service advisor and she was great! Kept me informed and mad sure all my needs were met!!!