Used Buick Encore for sale near Garfield Heights, OH

EDIT FOR PREVIOUS REVIEW I previously left a 1 star review. Alan reached out the following morning and worked everything out with the pricing. I actually drove up the next day and purchased the new 2026 Traverse. Thank you Alan for reaching out. Huge thanks to Mo S. for being an awesome sales guy. Signing paperwork was very easy. The whole process was perfect after getting past the initial pricing issue. I definitely recommend Serpentini in Strongsville

Kelly Buchner kept me up to date on on repairs and even got me a ride home, when a part delivery was delayed.

Great dealership! No additional add ons and no pressure sales. Very helpful in helping you find the right vehicles. Handled all issues promptly as soon as I brought it up.

Thank you Lambert Buick GMC, Inc. for an incredible experience purchasing a car! We went to Ford, Toyota and Honda dealers and left with such disappointment in the quality, the prices and the negative experience. What a total difference we felt when we walked into Lambert - rare customer service (highest level), personable, easy to work with, and who knew Buicks were so beautiful, reliable, great price and attention to detail! Thank you for making us feel great about our purchase ~ we will be a lifetime fan and will pass along our recommendations to anyone who is looking to purchase a vehicle!

A M A Z I N G! The one word that sums it all up! Kristy in sales, was very friendly and spot on throughout the process! Nick in finance was completely professional, quick and great! 100% shut out to Tom Yerace, this man was 100% the most down to earth, friendly, knowledgeable person! All around amazing person! Saying Thank you doesn't seem like enough!

This review is for Dennis Spagnolo Sales and Leasing consultant. Dennis was very helpful in recommending how to handle telephone scams relating to my Ford purchase. He made me feel at ease and he also washed my Bronco! Thanks Dennis you are a gem! Ann

Everything was good except I felt there was a lack of communication and updates on the vehicle and lack of a accurate time frame of when it would be done

Shout outs r due when u meet someone that goes up and beyond ur expectations, that does not just they job but moves to make a customer happy in every form possible. I believe in reviews that share the good and bad and let others find help! With this being said I want to say Brooke Norman thank you!!!! I watch her run (literally) to make sure my request was getting done as I was throwing them at her. I texted call and push and not once did she not respond with out a smile and a vibrant attitude each time. I want to say thank you very much I appreciate all ur work to please me and that's what means the most in sells knowing Ull never see them and knowing the car was sold u still did ur thing. My bad part is yes it took a while inside for me but again I was asking for a lot and besides the car smoke smell that I'm treating today. I can't say there wasn't no negative side. Shout out to Emily and the guys up in the box that worked over 2 hours to make sure that I was leaving happy and got what I asked for. Nothing is perfect but good customer service and feeling heard and understood will go a long way. THANK YOU BROOKE!!!!!! 😊

Working with Betsy and Z has been very easy they keep you informed and always get back to you

Jeff Collins took great care of me. Made sure I got what i wanted at a price I could live with

Corey Turnbull has been our salesman for the last several cars. He is great to work with on purchases and does a great job of following up afterwards.

Our salesperson, Mitch, did an outstanding job finding the car we were looking for and setting us up with our new car. Mitch was happy to answer any questions or concerns we had about our purchase.

Everyone is always super friendly. I definitely recommend their service department.

Worked with Randy Browne. Great guy. Good experience. Good overall deal for the life of the vehicle. Highly recommend buying a car from this dealership.

I can not say enough about the friendliness and professionalism of all the staff at this dealership.

The salesperson was helpful and answered all my questions. We were able to complete a test drive and look at different option and modals of Subaru Outback's.

Bought my honda cr-v, very happy with it, guys were very quick with financing, vehicle was clean,i would buy from them again,thank you Ohio Car Mart.

One of the best car buying experiences of all! By far the most genuine, honest, and fairly priced car shops I've ever been too!. Drove all the way from Metro Detroit to Eddie's just to buy one of his cars he had listed. I felt like part of their family even before getting to Eddie's Auto Brokers with how genuine and honest they were. Best price around also!! I would forever only buy my cars from Eddie's Auto Brokers and will recommend anyone and everyone to go to his shop before going and looking anywhere else!

Ed was very helpful and the process purchasing the truck was quick and painless. I’m glad I drove from Columbus to purchase he truck. Ed also held the truck when I said I was on my way.