Luis Ruiz, my service advisor, is the most pleasant adviser I have ever encountered. He maintained his pleasant manor even though he was very busy. He went out to the service bay to personally check on progress. Very knowledgeable and pleasant, a true asset to McGovern Buick and GMC.
This is my second vehicle purchased from Imperial Chevy and given the professional, courteous and exceptionally accommodating salesman, Jazz Kelley. He was kind, easy to work with, very knowledgeable and helpful who clearly knows his business, I will most certainly be back again for my next truck. I have all my vehicles maintained here and look forward to continuing that service with my new Yukon.
Went in on Black Friday for the advertised deals, zero finance or rebates. Worked with Paul Macchi on my first new truck purchase in 17yrs. Paul was professional and courteous throughout the process. Paul clearly explained the numbers and the benefits of both the rebates and zero financing. Paid what I thought was a good price and would definitely recommend Imperial and ask for Paul Macchi.
Stopped in to browse their used car inventory. Greeted by Taylor who was very knowledgeable about the cars they had on the lot and answered all my questions. Made my buying experience nothing but aces and left me feeling like I got the best possible deal I could've hoped for!
Such wonderful customer service!! I brought my car in for a repair and they took care of it immediately. They were so friendly and helpful - next time I am in the market for a car, I’ll be buying from them!
Out of town. Engine Light on. This dealer was able to get me in that day. All was done in about 90 minutes. Car ran well for my 450 mile trip back home. Under warranty made everything even better. Treated courteously while I waited.
I ended up with a dead battery this morning and AAA didn't have a battery available for my 2013 Chevy Spark so I googled for a nearby Chevy dealership to reach out to. Diamond was the closest. After a couple of phone calls, I managed to find out that the battery was in stock and that I could bring my car in as a walk-in to have it installed. After an hour waiting in the comfortable waiting area, my car was set.
Patrick, the service advisor I worked with, was fantastic explaining the costs and timeframe the installation would take.
Have been going to this dealership for about 30+ years. If I need a car I won't go anywhere else. If they don't have what I want when I want it I"ll wait till they get it. Swanson's is a friendly honest dealership that is always there for you.
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