Used 2016 Cadillac Escalade ESV for sale near me

I had a rough first experience at Mac Haik Chevrolet’s service department, but Brian Caldwell, the Service Director, completely turned things around. He personally followed up the same day I voiced my concerns, sent a mobile tech to my house to handle the software update, and later arranged for a porter to deliver a loaner and pick up my truck for a roof recall and additional service. They performed every repair as promised—on time—including the roof fix, oil change, tire rotation, and a minor interior issue. Brian kept great communication throughout, even with our busy schedules, and treated my time and situation with real respect. What started as a frustrating experience turned into one of the best service recoveries I’ve ever seen. Huge thanks to Brian, his team, and Mr. Mac Haik. This is how a dealership should be run.

Our ESV is my wife’s daily driver and grandson hauler, and it’s proven to be an incredible vehicle for family road trips as well. 46k miles, had a couple of the common issues (trans shudder, CUE failure), but Dimmitt Cadillac provides fantastic service and overall, the ESV is very reliable. Nicely equipped with tech and safety, the interior still looks new, V8 power and 21 mpg at 75mph loaded with people and luggage, and a smooth, quiet ride that just soaks up the miles.

While waiting for my car to be serviced I was able to enjoy sodas, waters, other drinks as well as numerous snacks ranging from chips, packages of nuts, cookies, and more. Very nice.

My Wife has loved this vehicle thus far -- great family vehicle!! Would purchase it all over again and Courtesy Cadillac did a fantastic job!

I bought 3 cars from this dealership already go with Adolfo and Moe they know what they’re doing

Beautiful car. In great conditions and overall luxurious. Definitely what I was looking for minimal mileage and a fair price. Great for its made year.

The experience that we had at Lincoln of Bloomington was great. I emailed Breanna, who is the client scheduler that we were interested in a vehicle and she emailed me back promptly and arranged an appointment with Mayro to show us the vehicle, who was very helpful and great to work with.

Best car we have ever owned. Will never look further than a Caddy for our next vehicles. Vehicle is clean, reliable and safe! GM spared no expense for these models.

Bought a Volkswagen Jetta. Clean interior, dry engine. Looked at a similar one from a private seller before - that was depressing. Here they let me check everything. Almost 6,000 miles in - drives great.

This vehicle was the best choice ever! One previous owner, less than 30,000 miles, very clean and even has the new car smell. Has the luxury package with all the bells and whistles, exterior like brand new, and certified....so the vehicle came with all kinds of warranties and free maintenance services.

Zack at International Auto Outlet in Hamilton, OH was fantastic. He showed me everything done to my BMW before purchase. Honest dealership with great service. I would definitely come back again.

I recently purchased a truck from SAG Denver, I have had a very positive and professional experience with the sales and service departments. I normally avoid dealerships at all costs, however I came across a beautiful truck that I was having difficulty finding on the private market. I enquired online and was replied to very expediently. I received a no pressure call from a sales person who scheduled an appointment with me. When I arrived, I was greeted and assisted immediately. I test drove the truck with Tracey, who by the way, I highly recommend working with. After driving and inspecting the truck for a bit, I detected what is a common mechanical problem with that type of truck. I brought it up to Tracey and the sales manager Dan and my concerns were immediately acknowledged and validated. Dan did not try to gloss over my concern or argue that there was an issue, instead, he gracefully offered to have the repairs made along with any other contributing or resulting damage as needed. I left the truck with them to begin the repairs, unfortunately it was a bit more involved than originally thought. There ended up being a significant amount of engine work needed, nothing that could have possibly been detectable without opening up the motor. I think most dealerships would have somehow tried to find a way to charge me or unwind the deal rather than proceed with completing all necessary repairs and making the truck run properly. I have several other vehicles so I wasn't by any means inconvenienced, however I did purchase the truck because I had to haul some things for family. After the repairs ran into an extended period of time I did email to express my concerns, I received a call from Dan offering me another truck from their inventory until the repairs were completed on mine. I can't express enough how impressed and pleased I am with the entire experience with Springs Automotive in Denver, I would definitely recommend them and would buy from them again.

I love my car, had a terrific experience here, and the staff was very informative. Excellent workers and costs (special thanks to Alex, who performed a fantastic job). Definitely would purchase another vehicle from Car Lot Express!

The staff here makes you feel comfortable and that your opinion is valued. Will continue to do our business at this location! Staff is extremely personable!!

I received a welcome greeting on arrival and was taken care of immediately. Brian Brody, the sales specialist, warmly welcomed me and pointed me in the right direction regarding my preferences for a car. He offered other car options to consider. I ended up purchasing one of the other car options. In the end, I was grateful that he pushed me to see everything. The wrap up process was professional and friendly, dealing with the sales manager and finance manager. All in All, I love my new 2026 GMC Terrain

It was a overall good experience considering I wasted three months of wasted time with another dealership.

Excellent customer service. Friendly and knowledgeable sales rep. 5 stars to Wally, He was awesome to work with!

Moses was are salesman made out experience 100x better fast helpfull nice and many others

People sleep on dis place betta wake up folks are honest upfront and have best prices wit extended warranty stop by and go from feet 2 car lol

Everyone we dealt with was helpful, kind and not pushy. Would highly recommend this dealership.

Great dealership! All the Staff are very inviting but not right away pushing a sale. Other dealerships in town can learn A LOT from all the staff of Mini of Tucson! Our salesman who has been with the company about 3 months is so knowledgeable about the Mini it is very impressive! Javier when we get another down the road we are looking for you at Mini of Tucson! Thank you all for the great experience to your home away from home!

Bought a 07 Chevy Colorado with low miles on it and looks and drives like a new truck.Wife and I drove from Cadiz Kentucky to look and test drive. 5 minutes into the test drive we turned around and bought the truck. Colton is awesome . Explained everything we asked. I would recommend them 110% thank you TNT!

My sales man was Sam, he was respectable, honest, and overall pleasant to be around. He showed integrity, I didn't feel as if he was trying to Hagel and play trickery games in order to get a sale. I would recommend this place to anyone, it is the first dealership I have been to that offers a life time warranty George was also very pleasant and personable. . It was over all a good experience

I sent a msg about an Equinox they have listed. Someone from the dealership did message me back within a half hour. I had asked two questions which did not get answered when they replied. I was asked to call a specific person and then given the name & number to call.