Muhammad Ashraf was my Sales Representative. He was very helpful and was able to address all my concerns and answered all my questions. He provided excellent customer service!
Great ride. Surefooted in all weather SRX4
by RSA from Lake County IL
November 29, 2018
Compared the disaster BMW X5 4.0e that I own the Cadillac SRX was a standout winner in any comparison. Gas mileage was OK. Onstar is peace of mind at cheap price and unlike the BMW app, the Cadillac iPhone app works every time to lock/unlock or pre-heat/cool the car. I will NEVER make the mistake of choosing a BMW crossover over a Cadillac again.
hello, I received amazing service for Robert. Im very happy whit my purchase.He did very good job expain me hech datail in the car. thank you very much,YOU guys need more people like him.
Best Value in Luxury
by Teddy from Roseland,
December 10, 2018
This car drives well, feels good, and is inexpensive to own. It services like a Chevy, Uses Regular Gas, I am not worried about driving it through the car wash. The Trunk is enormous and the back seats fold down for even more space.
Had terrific service. My repair was impeccable. It was done in the time and cost estimated. And, I was shown more about Blue tooth and navigation system by the owner of the dealership.
So far, so good
by Regular guy from Fort Payne, AL
December 5, 2018
I bought an off-lease 2017 with 36k miles. I've driven it for a couple of months and love it so far. The auto stop/start takes a little getting used to, and if I'm going through a drive thru I sometimes pull it down into Manual just so it doesn't stop and start so many times.
The exterior styling turns heads, and the interior is very luxurious and comfortable. It's a true pleasure to drive, and the automatic braking has already prevented a possible collision in a parking lot. The lane keep assist is also a great feature, especially if you are someone who gets sleepy driving.
I think the car is stylish. It is definitely the right fit for my family and me. The car seemed to be in excellent condition. What I like most about the car is, it rides so smoothly and it handles very well. I almost feel like I'm floating on a cloud while driving. My last car purchase was 20 years ago and I have always purchased foreign cars, but I think I will stick with this brand! I am absolutely satisfied with my purchase.
Big Bang for your buck. Comfortable, sporty, luxury vehicle. My first 4 door, and it’s not like grandpa’s sedan. It won out over a Camaro, because it had more room, more luxurious feel, and can drive it all winter.
The staff at Heritage Cadillac is always professional yet friendly, knowledgeable and helpful. I would not go anywhere else to purchase or service my auto.
Worst car ever
by Sarah from Florida
December 5, 2018
I own and SRX before and was much better than this XT5 I only have 13,000 miles and the transmission don’t work, the car sounds like a tractor and feels like you are driving a big truck, horrible experience and for the first time the dealer is not cooperating enough. I wish I keep my SRX instead of spending so much money on this horrible car.
The 2016 ATS luxury met and exceeded quality, performance, and comfortability of that of comparable vehicles I’ve test drove in that luxury vehicle category. And am most likely going to buy it in the next few days.
I worked with With Emily back in August to replace my truck, she was great. This week my mom needed to replace her car. Since I had such a good experience working with Emily I went back to work with her again. She was great, she helped us find a 2017 with low mileage that was a good fit for what my mom was looking for. If your in the market for a new car or truck check out Chevrolet of Naperville and work with Emily.
Can feel every bump no good
by JimmyT from Ma
December 6, 2018
Why would you take out the air shocks in the 2018 , my 2013 had leveling air shocks and drove like a dream . This 2018 takes bumps really bad, just bought it brand new and can’t stand the ride.
Two sales consultants did an excellent job - Jim and Jorge. When I called about a particular used car I'd seen on Carfax, Jim took the time to make and email a video "tour" of the car for me. When I arrived from out of town, I stopped at two dealerships. My experience at Max Madsen's was great and far surpassed the customer service at the other dealership. Jorge was there to answer questions about the car. He allowed me to consider the car without the dreaded pressure one sometimes gets at a car dealership. Following my purchase, Jim followed up with a thoughtful email welcoming me to the Max Madsen "family." With sales consultants like Jim and Jorge, you can't go wrong!
Cadillac Escalade ESV
by Dr Jones from Humble, TX
March 24, 2017
Excellent Luxury SUV complete all-Luxury Navigator Interactive Smooth Ride Luxury Interior Bose Stereo System with CD/DVD and Wireless Headphones
The most expensive dive keg I ever bought. Game in to get a key made ended up buying a vehicle.Sean was easy going. I wanted to look at the new trucks they showed me one but it was not the trim I wanted. They found another and did a dealer trade.we wrapped up the deal relatively quick. Car salesmen have a bad reputation and I think there's some truth in why they do. However Sean and the folks at wickstrom were not pushy, in fact they were laid back and let things happen at the pace I chose. Never felt pressured. The folks there did their job without all the pushy BS that you expect to get when you go to buy a car. I looked on truecar and had sales people calling me constantly like fresh blood in shark infested waters. Give wickstrom an opportunity they won't harass you they'll help you out.
Best car I have ever owned!
by Brad from Eden Prairie, MN
December 19, 2018
The performance is great and it has all of the extras that I could want like Bluetooth and Android Auto, Intellibeam headlights, Heads Up Display, Lane Keeping Assist, SiriusXM, heated seats and steering wheel, and much more. Decent mileage for the great acceleration and power.
Mike is extremely knowledgeable about Mercedes models. He is very prompt with questions and responses and follows up. A pleasure to deal with. The two vehicles I was pricing out were competitive nationally.
Worst car ever test drove
by DJG from Hermitage PA
November 15, 2018
Cadillac is suppose too be cream of the crop worst car ever tried out horrible gas millage 13 miles too the gallon city 15 highway horrible and terrible time with the handle push button get u stuck in car
We were treated very well by our salesman Chris and David. We received a great value on the certified car we purchased and they worked with us after the sale to make sure we were satisfied with all of the details.
Cadillac quality at its finest
by CrailDE from Battle Creek, MI
September 21, 2018
Cadillac comfort, value rich feel.
This is a fantastic car, love the retractable roof and the leather interior is great.
The sound system and creature comfort are amazing too
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