Used Cadillac for Sale in Elmhurst, IL

I live in Nashville, TN and located my Certified Pre-Owned 2017 Cadillac CTS Premium Luxury 3.6L AWD in Red Obsession Tintcoat online through Heritage Cadillac's website, which was well laid-out and easy to navigate. When I made the call to the dealership sales department, I was pleasantly greeted by Mr. Charles Hughes. I was surprised by his cheerful personality and upbeat tone and in that moment I realized that I made the right call. Something just felt different... When I asked him questions about the car, he went the extra mile to make sure that the car was equipped as advertised and even sent me the build sheet that listed every option and package on the vehicle. He then went on to describe all of the benefits of the Certified Pre-Owned Warranty which was very helpful. He also did all of this VERY FAST. THESE PEOPLE DO NOT WASTE YOUR TIME. After thinking it over I decided to let them give me a bid on my trade-in. I had a number in my head that I wanted for it and after they did the sight-unseen appraisal based on the VIN # and everything else, Mr. Charles Hughes called me to deliver the result. He gave me the number straight up and I was AGAIN surprised that they offered exactly what I had expected. At that moment I knew that I was about to buy the car AND I HADN'T EVEN SEEN IT IN PERSON YET. I put a deposit down over the phone to hold the car and then made arrangements to travel to Chicago to do the deal. That very next weekend I drove the 11 hours from Nashville, TN to Heritage Cadillac in Lombard, IL and made my purchase with Mr. Charles Hughes, who had the vehicle waxed and cleaned, sitting inside their delivery bay awaiting my arrival. I cleaned out my trade-in and handed the keys to Charles where he then quickly had the manager verify its condition. They had my paperwork prepared in order to expedite the process and before I left, Charles handed me a large and elegantly prepared gift for my Fiance'. He even offered to buy me dinner too! When it was all said and done, I left the dealership completely satisfied and I truly felt like I had an amazing experience that I will never forget. Charles Hughes knows how to treat his customers and everyone else at the dealership was just as impressive. Special thanks to Dan Paz for making me a great offer on my trade that I couldn't resist and John Rabenda for getting me an excellent deal on financing. THANK YOU! I Would HIGHLY recommend this dealership to ANYONE looking to buy a new or pre-owned vehicle!!!

Top notch vehicle isn’t saying enough. The exterior is elegant and sharp. The interior is luxurious and cozy. There really isn’t anything this vehicle doesn’t have or can’t do.

They realize my time is valuable to me. Quickly had my vehicle registered for the service I requested. Provided transportation to work and kept me informed about the status of the service work being performed. Was able to pick up vehicle before the estimated completion time.

The XT 5 is a great car, except for the stupid Stop Start Feature. Other model Cadillacs have the button to disable stop start, but GM in its infinite stupidity, did not put one in the XT5. I drive it in sport mode, so the Stop Start feature, won’t operate in Sport Mode.

this SUV is all I wanted and more will keep it for a long time it is a beautiful car every one ask me about it great conversation starer

I recently brought a used car from Eric Foret. He was a excellent sales person and understood both my wife's and my requirements in purchasing the car. He was very polite and did not pressure us in buying the car at he first visit. He understood that I needed to take it to my mechanic before we could discuss a price. Even after the trip to the mechanic, he did not pressure me in buying the car, since my wife was at work. I told him that my wife and I would return later in the evening to discuss the price. We brought the car that evening. I would recommend Eric as the person to see if you are interesting in buying a car. Great Experience.

just purchased car, private party with 30K miles on it. really immaculate 3.0 6 cylinder. plenty of pick up !.really wonderful comfort and just took it on 3 hr trip. fully loaded..second Cadillac for me and love the car and the comfort. does not disappoint !

I needed brakes all around and new tires. This was a major expense on my 2011 Buick Enclave. Although I typically find that going to the "dealer" can be more expensive than going to an independent shop, I trust the service department at Grossinger to do what's "right", and with cars being more like rolling computers these days, I know the dealership will have what it takes to properly service my vehicle.

This car has everything that a luxury crossover should have at a better price than the competition (between rebates and discounts). Excellent ride and acceleration. It it averaging better gas mileage than expected.

James is AMAZING. Even though I didn't purchase a car, he gave me his undivided attention. He made me feel very comfortable. I will be back to work with JAMES MAYO. If you have a question, he's the guy to ask. We are thankful that we had the opportunity to meet you. Thanks again Mr Mayo

Great SUV for a single person who just likes size or a family. Second row bucket seats, rear entertainment package, tri-climate control, navigation, third road seating. Second and third row seating are also automatic and fold up and down with the push of a button. 2 remotes available. Brand new tires. 22" wheels.

Just want to send out a thanks to Zoran Knezevic for his outstanding work and facilitating the job of me obtaininng my new Chevy Silverado 2017. Zoran demonstrated that he is passionate about his job and was there every step of the way making the process simple and fast. Will definiteley ask for Zoran again in the future!

Startling lunge forward is most annoying. I disengage at every opportunity. System is plainly horrible. Have seen similar comments from other CT6 owners. None are satisfied with manufacturer response.

In a manner characteristic of the unified Team of personnel at Webb Chevrolet in Plainfield, Illinois, every person with whom I communicated revealed kindness, graciousness, and efficiency. During this most recent visit, of noteworthy high importance was the expertise demonstrated by the Service Agent assigned to attend to the completion of appropriate maintenance of the vehicle that I currently drive--purchased at Webb Chevy in September of 2015. I refer specifically to Paul, who successfully managed to finish all required work that needed to be accomplished in a timely way and with what I had perceived to have been total confidence in his own technical savvy. This admirable demonstration of skillfulness evoked a feeling of authentic satisfaction as well as genuine appreciation. I also am thankful to Bill and Tony because both of these courteous gentlemen ensured that my appointment would take place at precisely the time when it had been scheduled to occur.

The interior is like a space ship! The interior leather is just the color I was looking for. It is so smooth riding and quiet!

love it drove great safety protection good all a round big suv thank you my family and i thought it was classy suv and all the options drove great

Every year these Escalades a poorly made but the price increases by $20k. Had to make a tough decision but after near 20 years of owning Escalades I had to pass this year. I thought maybe the Tahoe Ltz. but then I saw the news about GM response to racism at one of their plants and the closing of a plant so save cost but I can guarantee the price of the Escalade will increase next year.

Where do I start. I???ve been doing business with Arlington Acura for almost 14 years. One thing that stands out is seeing some of the same faces that were there the first day I walked thru the door in 2005. I???ve purchased two vehicles, both of which have been maintained by the the service department. While purchasing a vehicle should be the highlight of the experience, I judge my experience over the years by the exceptional service staff. I can???t say enough about the passion they have to satisfy the customer, from the manager to the porters. Keep up the good work everyone and a special THANKS to Mark Neitzke!

I have owned and driven this car since 2007. It has by far been the most reliable, luxurious and pleasant vehicle to drive. I have had zero issues with the vehicle and will likely purchase another.

Outstanding service and quality of work done on my vehicle. I didn’t buy my car from here but even if it just needs an oil change I will always come here. Thank you Keith for your professionalism and care.

2018 Cadillac Escalade ESV Platinum The biggest, baddest vehicle we've purchased to date! Very comfortable, nimble, and the interior is fantastic. Interior is covered in leather and suede. 4 HD screens with blu ray players. Dual front seat massaging features. Dealer option Cadillac branded WeatherTech floor liner. Now we can take the kids on vacation without worrying about cargo space. Heck, I can even put a small portable potty in the 3rd row in case we pull into a shady looking gas station! I probably won't, but there is room back there for that. Best of all, we purchased it from a great dealer, Earnhardt Cadillac Scottsdale, AZ.

To whom it may Concern, I bought my Honda 18 years ago, have used maintenance from Barrington Motors in the past. I have used maintenance closer to me and have only replaced batteries and brakes with original Honda parts. I have kept it in pristine condition and one morning in my garage my radio/CD player would not work without a code to restart it. This was after 18 years and no one could help because when I bought it from you no code was given to me. I had a letter from Honda saying that delivery of my manual was late. With Extraordinary help from Rich Cano he was able to get a code to restart my radio/CD player without having to take the radio out. You have an extraordinary employee in RICH CAQNO and I appreciate your great employee and thank you. Ron Browne 913 Chancery Ln Cary Il, 60013 Tel ; 1-847-516-4509 rbvb123@comcast.net

Wonderful both as to pricing and condition at the time of delivery. We could not be more pleased and would buy again from this dealer in Texas. We will be looking at your inventory before purchasing another vehicle for our family.

I had an amazing experience. I flew in to Chicago from out of state. Brian Freeman took the time to drive over an hour to pick me up and bring me back to the dealership. Was super polite and had things all organized and ready to go for a quick transaction for my long ride back home! The car is incredible and gave a very fair deal. Brian followed up with me a few days later just to thank me for my business and to see if I was enjoying my brand new Cadillac. Will be a lifelong customer to the dealership. Highly recommend working with Brian!

Love the features and the smooth ride. Enjoy the versatile movement of seats and rear storage area. I gets lots of compliments on my beautiful navy car.

driving my new cascada jerry doig was wonderful wwould have all customers ask for him

I was in the Chicago area on vacation and had an issue with my Volvo which could have made it impossible to drive back home 700 miles away on Easter Sunday. Volvo of Orland park fit me into their schedule on a busy Saturday and diagnosed the problem quickly.

Overall we really like the XT4. Outside it looks amazing and not like every other bland looking crossover. Inside is very well laid out, comfortable and high quality. The infotainment is perfect. The drivetrain is very good. Very responsive and fuel efficient when driven conservatively. My best HWY mileage over 25 miles is 40+. 30’s is easily obtainable and combined city/Hwy is in the upper 20’s.

we purchased our vehicle a 2013 Buick Lacorsse at Phillips Chevrolet about two yrs ago, up until 08-28-18 (August 2018) we thought the vehicle maintenance service at Phillips was good but it wasn't until we had our vehicle serviced at Rizza Cadillac Buick in Tinley Park that we found out otherwise. Johnny Howard the service consultant at Rizza Cadillac Buick went above and beyond to do what was necessary to give us excellent service. Mr. Howard practices all of the three P's of customer service, Professional, Polite and Patient. We live near South Holland, even though Phillips Chevrolet is a lot closer to us we won't be taking our vehicle back there for service, we will drive to Tinley Park to Rizza Cadillac Buick R. Thomas

Very pleased with Napleton Cadillac and especially Keith in the service department, anytime I call with questions or concerns he always takes care of my needs with the up most professionalism, I appreciate being treated with courtesy and respect from everyone at this dealership.

This suv is incredible for traveling. Plenty of interior room, fabulous ride and more than ample cargo space. This is our third Escalade and hope to own more in the future.

My services was amazing today!! The staff could be more friendly. I was looking at a car on the show room floor and the man who sit next to the cashier didn’t bother to ask if I needed help, he not a friendly guy at all.

Great ride. Gave up my Lincoln for a caddie! Who does that? I do. So impressed! Older couple. We purchased basic. Has everything we need. Try it for yourself ;)