I bought a car last week from this dealership and It was a wonderful experience. Shane my Salesman was awesome! Larry Chambers was also wonderful!
Most Luxurious Vehicle
by Scott B from Fraser, MI
January 3, 2019
My newly purchased 2014 SRX is the most luxurious vehicle that I've ever drove and owned. It far exceeded my expectations, even after researching other luxury crossovers and reading reviews on the SRX. Makes being stuck in traffic so much less stressful; at times, even pleasurable. Rides and handles like a dream too. Nothing but an exceptional vehicle with high praises in performance, looks, and comfort.
I've bought two Honda Odyssey vans at this location from Jeff Parham. Each time I received great customer service and walked away with a vehicle that I loved. JP is personable, knowledgeable of the vehicles, and made the entire experience easy and quick.
THE BEST FULL SIZE SUV
by CHASE from FT LAUDERDALE, FL
August 15, 2018
Simply just the best full size SUV imo. Excellent power. Great styling and ride for a "truck". Love everything about it. Elegant, great power and handling.
I bought a car from this dealership. Shane was my salesman and he spent quite a few hours with me, answering all of my questions and making sure I knew everything about the vehicle. Couldn't be happier!
by Cadi from CALUMET CITY
January 13, 2019
Like it very much nice car and it was the one of choice out of three and it was Cadillac CTS and e350 Mercedes and Lexus 350 and I chose the Cadillac CTS
I had a wonderful experience taking my car in for some long overdue service. I was made aware that it would take a couple of hours to complete, and I didn't want to spend all that time at the dealership. Not being an app savvy person that uses Lyft and/or Uber services, I had asked my son to take me to the nearby mall while the car was being worked on. Unfortunately, he wasn't available. He did mention to ask the dealership for a courtesy vehicle. After dropping off my car and before I even had the chance to ask about a courtesy vehicle, Jessie had asked if I would like to be taken to the mall. This made my day, much easier than filling out paperwork for a loaner. On top of taking me to the mall, they called to let me know when the work was done, and where they would pick me up. I'm so happy I purchased my car at Ziegler Ford.
What a waste of hard earned money!
by Jason Daniel from Cleveland, OH
November 22, 2018
Car is cheap and made of plastic, old Cadillac’s were much better built and more reliable and not as expensive, GM should be ashamed seeking these over priced Malibu’s as ’Cadillacs’
The staff at Heritage Cadillac is always professional yet friendly, knowledgeable and helpful. I would not go anywhere else to purchase or service my auto.
So far, so good
by Regular guy from Fort Payne, AL
December 5, 2018
I bought an off-lease 2017 with 36k miles. I've driven it for a couple of months and love it so far. The auto stop/start takes a little getting used to, and if I'm going through a drive thru I sometimes pull it down into Manual just so it doesn't stop and start so many times.
The exterior styling turns heads, and the interior is very luxurious and comfortable. It's a true pleasure to drive, and the automatic braking has already prevented a possible collision in a parking lot. The lane keep assist is also a great feature, especially if you are someone who gets sleepy driving.
While traveling to Cleveland the day before Thanksgiving, our Veracruz died on the I90 turnpike in the middle of the night and was towed to Webb Hyundai. James and Rich in the Service Department were absolute lifesavers and made it priority to get us back on the road asap. The repair (a bad alternator) was very reasonable and service was exceptional. Without their help (Nico too), our holiday would have been ruined. Everyone involved went above and beyond and treated us like family. Many many thanks to them all. Webb Hyundai is simply outstanding!!
Cadillac CTS 4
by Cadillaclover from Abilene, KS
January 3, 2019
I love this car! It is stylish, has great performance and drives so smooth! We recently took a long road-trip and had no issues with staying comfortable. Since this car is AWD, the gas mileage isn't the absolute best in the city, but it does well for the highway. The interior is nicely designed and I love the heated leather seats!
I purchased a lightly used Volkswagen Touareg from Ed. The interior was expertly detailed and the car was better then advertised. Thanks Ed! We will be back.
best car i've ever owned
by Carl knows from LI,NY
November 6, 2018
This is not only the best car I've ever owned but it is the best value in its class. It is supremely comfortable and yet performs like a sports sedan. Even though it is a large car it drives like a much smaller one and gets 22 miles a gallon with a powerful V6.
Great experience. Even though we did not buy car from here but the sales team here was very professional. May be my next car be from here.
Loved my Cadillac so much I went back a month law!
August 11, 2018
I LOVE THIS CAR. The interior is beautiful as well as the exterior but I happened to see the interior a lot more so that’s why am commenting on it. It drives beautifully I got the black rims with the White Cadillac looks gorgeous
I am completely satisfied with the service there. Aldo is fantastic, extremely helping and very trustworthy. I definitely will be coming back!
Excellent performance, value and handeling!
by Larry from Gresham
December 17, 2018
This car does meet all of my needs! It is an excellent performer and also handles exceptionally well. The driver and passenger comfort are both exceptional. It is an excellent road car that also works well in a crowded urban environment. All things considered, a far better value that any of the European or Asian competition.
I worked with With Emily back in August to replace my truck, she was great. This week my mom needed to replace her car. Since I had such a good experience working with Emily I went back to work with her again. She was great, she helped us find a 2017 with low mileage that was a good fit for what my mom was looking for. If your in the market for a new car or truck check out Chevrolet of Naperville and work with Emily.
Best Value in Luxury
by Teddy from Roseland,
December 10, 2018
This car drives well, feels good, and is inexpensive to own. It services like a Chevy, Uses Regular Gas, I am not worried about driving it through the car wash. The Trunk is enormous and the back seats fold down for even more space.
Two sales consultants did an excellent job - Jim and Jorge. When I called about a particular used car I'd seen on Carfax, Jim took the time to make and email a video "tour" of the car for me. When I arrived from out of town, I stopped at two dealerships. My experience at Max Madsen's was great and far surpassed the customer service at the other dealership. Jorge was there to answer questions about the car. He allowed me to consider the car without the dreaded pressure one sometimes gets at a car dealership. Following my purchase, Jim followed up with a thoughtful email welcoming me to the Max Madsen "family." With sales consultants like Jim and Jorge, you can't go wrong!
Cadillac Escalade ESV
by Dr Jones from Humble, TX
March 24, 2017
Excellent Luxury SUV complete all-Luxury Navigator Interactive Smooth Ride Luxury Interior Bose Stereo System with CD/DVD and Wireless Headphones
The most expensive dive keg I ever bought. Game in to get a key made ended up buying a vehicle.Sean was easy going. I wanted to look at the new trucks they showed me one but it was not the trim I wanted. They found another and did a dealer trade.we wrapped up the deal relatively quick. Car salesmen have a bad reputation and I think there's some truth in why they do. However Sean and the folks at wickstrom were not pushy, in fact they were laid back and let things happen at the pace I chose. Never felt pressured. The folks there did their job without all the pushy BS that you expect to get when you go to buy a car. I looked on truecar and had sales people calling me constantly like fresh blood in shark infested waters. Give wickstrom an opportunity they won't harass you they'll help you out.
by Scalade from Boston MA
December 19, 2018
I’ve owned a number of SUV’s over the last 30 years, including BMW, Mercedes, Land Cruiser, Ford Expedition and others, and this is the most comfortable and powerful of them all. Plenty of room for your passenger and equipment
Always excellent, courteous service. Mark Conover always finds what I want and works with me to Come to a fair price that I can manage. If my vehicle needs service, I trust Wickstrom to do the Best job ever. I've always been happy and more than satisfied with every vehicle I've ever bought Going back over 40 years!
Best car I have ever owned!
by Brad from Eden Prairie, MN
December 19, 2018
The performance is great and it has all of the extras that I could want like Bluetooth and Android Auto, Intellibeam headlights, Heads Up Display, Lane Keeping Assist, SiriusXM, heated seats and steering wheel, and much more. Decent mileage for the great acceleration and power.
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