I have been watching vehicles on JD Motors website for over a year, even when I lived in North Carolina. They always present their vehicles very well on the computer so when my family learned that our new PCS was going to be San Antonio, I started to keep a closer eye on their website. I found a BMW with almost all of the specs that I was looking for so I went to see it. This vehicle sparkeled but being a used car, it had some issues. They were all for allowing me to use an outside mechanic to do a pre-purchase inspection. They also fixed all the issues that were found! Chris, Hass, Joe (The owner), and Jose( their main mechanic) are now considered part if the family! My wife and I will be back in a few years to pick up one of their awesome decked out 4 door Jeep Wrangler Unlimited's as well! 5 stars!!!!!
Absolutely blown away by the level of service we got from Sutton Motorsports. From our opening request to the follow-up satisfaction check we were consistently impressed with how straight forward and accommodating Cody and his team were. They quickly found us the perfect vehicle for our needs and we didn't have to lift a finger. They turned what is typically a stressful endeavor into one of the easiest processes possible. Thank you Cody and the rest of Sutton Motorsports. I won't hesitate to send customers your way.
If you're buying, call Brian Giroux. If you're taking your car in for service, use Alan Solis. I've purchased two cars from BMW of Austin; both of which were great experiences. Brian was knowledgeable, helpful, not pushy, and was super polite to me, my wife, and daughter each time. Alan Solis in service is also amazing. He's kept me informed every time I take my car in, made sure I had a loaner if it was a longer appointment, and breaks down what can wait, and what needs to happen now. Both of these guys are phenomenal and I HIGHLY recommend them.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Found a vehicle that I was ready to buy but their no haggle pricing was too high. As an online only dealer without brick and mortar investment they should offer very attractive pricing. I managed to find a similarly equipped car for a much more attractive price. Their customer service was great so if you find a car that you like and you like the price I would not hesitate buying from them.
Megan and Daniel took great care of us when we bought a new minivan. Megan answered all the questions we had and had a great sense of humor, making things a lot more enjoyable- I hate car shopping. Daniel got us through the financing quickly and painlessly. We walked out of there with a good price based on my research. Overall, a good experience.
Found this dealership and the car through cars.com. It was a remote buying experience for me but they took the time to answer all my questions including a thorough look through and video of the car as well. My buying experience was positive even though I was located in a different city
I had written an earlier review dissatisfied with the fulfillment of promises made when I bought my subaru. After I contacted the sales manager, everything went very smoothly. If the service had gone well from the beginning, I would give 5 stars. As it is, a customer shouldn't have to contact the sales manager to have promised services delivered. They are very accommodating, and really tried--I'm sure that their process will improve.
Promised a lot of perks when I bought the car, such as free starlink for a year and free door dent/ding repair for a year. The salesperson didn't give me the codes for starlink for about a month. Now that I'm trying to arrange the free dent repair, I'm getting the runaround, asking for warranty information (which I was never given or told about) and having to call multiple people, none of whom are available. Huge hassle.
They could not help me either either i did not make enough money or have to have a co signer or have money down in which i didnot have
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.