I have purchased many luxury cars over the years. This was my first experiemce with the Napleton group. Rachel Mason was professional , responsive and friendly at all times. Her follow up was also top notch. Could not be happier with the experience. Overall, 10/10. Your business manager was also fantastic, informatve and friendly.
When I walked into the dealer, Paul was the first person to welcome me and he was so nice, not aggressive at all and soft spoken. Normally you get over the top aggressive salesman that make you feel so uncomfortable when you are car shopping but he was the total opposite and I was so pleased to work with him. The whole process was wonderful and I will definitely return to him for future purchases.
The service advisor was through and tended to my service needs with interest in making sure I understood what was needed. I'm confident that should I require additional service the treatment will be acceptable.
I had a great experience with Mukesh Mehta on leasing a new Camry. He was very honest and friendly and ended up giving me a great deal. I hope everyone has as good of luck with buying or leasing a car as I did!
I traveled from CT on 7/14 to view a BMW Z3M 2000 Auto Showcase picked me up and dropped me off at the airport.(thanks Miles)When I got to the showroom the cat was ready for the test drive.(lots of fun)There was no pressure to buy but I did. The car arrived in MA on the evening of 7/17.I have bough a lot of cars over the years best experience yet. Thanks agene Jim.
I absolutely LOVE my new 2018 Chevy Malibu. Dmitri Kostyuk and Rolando Deluna were awesome!! I had a 2016 Malibu that I had WON as part of the NWI Times & Chevy Dealers contest. I was devastated when a young girl plowed into my car while my 18 year old daughter was driving it. (Her and her friends came out with only minor scratches - best car ever in safety features!!) I didn't want to have to replace it and end up having to put additional dollars towards it over what the insurance settlement provided. I found a 2018 demo that allowed me to purchase this car dollar for dollar from insurance money. I looked at other vehicles in my price range and nothing compared to this. This is my third Malibu, and I love it! Thank you Demtri and Rolando! I came from Griffith to get this car and it was worth the drive !
Great overall experience. Quick response to initial inquiry and very responsive throughout the process. Sales consultant Justin Anderson was very professional, informative, knowledgeable, and accommodating. It was a very pleasant car buying experience.
Highly recommend this place.
No Matter What Situation You In , Sam Darwish Going To Make Things Happen and You're Going To Drive Off The Lot With A Brand New Car or Nice Used One. It's ALWAYS A Pleasure Working With Him. He's Very Knowledgeable About His Job. Thanks A Million Once Again Sam!!!
I was really impressed with Webb Chevy .more so with the dealer Geleco gee Marchbanks he made my process in buying a car real easy and fun ,he not only went over all paperwork but also made sure I knew how to work everything in my car .I really appreciated especially coming all the way from Detroit .I would recommend this place and have been to everyone.
Ron is the greatest he takes his time and gets it done!! Let???s you know everything keeps it real him and joe. Thanks again for all you guys did to get me in a 2018 yayyyyyyy🎉🎉🎉🎉🎉 and I???ll definitely recommend everyone to come talk to the number 1 sales man Mr. Lilly
For the most part, this dealership is not bad and are legitimate. I could be picky about certain things with my car purchases and the years I’ve been with them, however at the end of the day, they always take care of me as a valued customer and I appreciate the service.
My experience with salesman Nick was pleasant and he knew his product very well. He was very professional and he sold me a nice used car with low miles and a great price. The finance department was great and I was in and out of there in no time. Thank You for a pleasant and no pressure transaction. Very Happy!
I wen into simotes apprehensive of buying a vehicle by myself, I went in and met with Derek.(who I highhhhhhly recommend) he was so accommodating, did not pressure me into buying anything, and even stayedafterwelll they closed to make sure my entire process was finalized and I was set. I am a mother of two and he made me feel so comfortable and right at home. I am so happy I chose simotes as my firsta nd last stop . and because of Derek I will be a continuous customer and will recommend him and simotes at any given opportunity. I love my vehicle and experience! Thank you guys!!!!!
This dealership is absolutely wonderful. Bought a new car back in October with Mohamed as our sales person. We were there for hours because we weren???t exactly sure what we wanted, but they were all very patient with us and let us test drive many different vehicles until we were finally happy enough to settle on one. Everyone that we spoke with was very friendly and very helpful
Very quick to get back to me with details about the vehicle I want to buy . So far so good once I visit and purchase I will make an update.
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