We purchased a Cadillac XTS and the experience was fantastic! Our salesperson, Dennis Sloyan could not have been better. No pressure and very accommodating. He explained all of the features of the various models and answered all of our questions. He took us to the various model vehicles to explain the features which was extremely helpful in making our decision. Malouf Cadillac is truly fortunate to have a sales person with the knowledge, and ability to relate to the customer. We would not hesitate to recommend Malouf Cadillac and especially Dennis Sloyan to any of our friends looking to purchase a Cadillac. Dennis has our business from this point on!
Hands down the best car buying experience with a dealer by light years. I snagged a new 2017 Silverado Midnight Edition thanks to my amazing salesman, Jim Lawson. Saying he went the extra mile would be an understatement. Dealing with my is not easy, and I am very picky. I'd originally specced out a similar Midnight Edition online with the intention of ordering it. Bridgewater Chevy had one on their lot that blew away my expectations. Jim was extremely friendly and helpful throughout the entire process, answered all of my questions, spared no time in making sure I was familiar and comfortable with the creature comforts of the truck. Darren made the finance part an absolute breeze, and Chad was an all around awesome guy to meet. All around great dealership with some of the most amazing staff around.
Keep in mind I had left a deposit on an SRT Grand Cherokee up the road but the inner genius in me told me to proceed to another dealership after already leaving a deposit on a car. Jim gave me an extremely comfortable number which I could not be happier with. Amazing dealership, amazing family, amazing service. Highly recommended. Thanks guys!
Brian T. is the best salesman I have come across. I did extensive research on my next car purchase. (my car was 18 years old) Brian was very patient and answered all my questions (I actually asked him to measure the size of the door). No pressure. Genuinely cared to help me find the car that was right for me. The dealership found some rebates and offered me a great deal. It was so much fun, I wish could buy a new car every week.
Chris was the first person we met with upon entering the dealership. He was attentive and friendly, never pushy about anything like most other dealerships are. We first took a test drive and Chris pointed out all the features of the vehicle. We then built the car out online to try and get a rough idea for what the price would be for all the features I wanted. Originally, I was planning to get the LT and Bryan went so far as to find an exact match for the vehicle I wanted that he was ready to bring a car in from Michigan to get it to us. Furthermore, the first price that was given to us was well under what we were expecting, enough so that we asked them to give us a price on the Premier trim and the price that came back on that is what we're expecting the LT to be after we went through some negotiating. Brendan came to introduce himself early in the process and was helpful in explaining the warranties and drew everything out on paper for us. Upon signing all the paperwork, we met with Eric who helped us handle everything with the insurance company. Would recommend these guys for getting a good deal on a car, will write another review upon my first service trip there.
Both Michael and Graham were fantastic to deal with while my vehicle was in for transmission work. I even received daily updates on the status of my vehicle, which was not expected. Thank you!
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