Very disappointed, with 11000 miles the driver seat finish is coming off. Very lows miles for a 2016. Would not cover under any kind of warranty. Very unhappy. Product should last longer than this. We have had several Chev.
Staff was very helpful, made all my requests happen.
by kimkimmike from DealerRater.com
December 4, 2018
Traded soon to be 5 year old truck for new truck. Juan was on top of his game. Got my payment where I needed it to be. My sales tax was close to 300.00 more than I expected but Steven Williams in finance helped me get longer to pay it. Overall a very good experience!
I had a few different issues coming into the service department. My advisors assured me that he could get everything I needed fixed in a timely manner. I had mentioned a few things and he immediately knew of the updates my vehicle needed to function properly
Went in for a regular oil change- they had never rotated my tires in almost 3 yrs...and never balanced them or even aired them up evenly...this time they did and I had just gotten new tires...they rotated the tires, but did not balance or air them up evenly. I thought at least a car wash and vacuum was included in the service- especially for preferred members, but no. I just think they could do a little better with the quality of work and small acts of customer service go a long way.
Had bought a 2017 Chevy Camaro Convertible back in May, 2018 and had a terrible experience. Needed service on the convertible top and Scott Williams went over and above to make sure it got fixed. He changed my outlook on this dealership for the better. Can't say enough thanks!
From start to finish the entire process went smoothly. Answered all my questions and very attentive to detail. Went out of their way to make sure we were satisfied.
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