If you???re looking for a dealership that doesn???t pressure you into making a deal, this is the place. Just great people all around. Victoria is simply the best. Helped me with my budget and worked with me on the prices. Will be buying all my vehicles from here from now on!
My third vehicle purchased through Bourne's. Although this purchase I will never forget. Spent most of the day at the dealership. I worked with Greg P, who did an amazing job getting me on the road with the right car for me. He was extremely patient and had great customer service skills. However, on my way home I was, unfortunately , sandwiched by two cars in my brand new Jeep. I was extremely disappointed, but glad that I was doing okay. My Jeep had extensive damage to the front and rear of the vehicle. Long story short, I was working with Greg P., Mike Kelley (GM) and Matt Aiello (Collision Center) throughout this whole progress from the very beginning to final outcome. Bourne's stepped up right away and was able to get me a rental car in no-time. I am glad to say that I will be picking up my jeep (again) this week!! Thank you for the great customer service and respect. Well done to the whole TEAM at Bourne's!!!!
I needed to downsize my vehicle. I checked on line a found a certified vehicle which appeared to meet my needs. I visited the dealership, viewed the vehicle ,talked terms and 20 minutes later the deal was done. A great experience. Having bought over a half dozen vehicles and having them serviced at the dealership I was confident in my choice. A cordial and helpful staff .
Buying a car can certainly be a hassle, but my husband and I had a great experience @ Prime. Our salesman, Phelan, worked hard to get us the vehicle we wanted at a price we were happy with. He responded to our questions via text and email promptly and was extremely personable, even agreeing to a Fortnite danceoff with my 9 year-old. Although we live over an hour away from the dealership, we will certainly look to Prime when purchasing our next vehicle.
This is the first time I purchased a vehicle without the help of my husband or father. I can’t believe how smooth and easy it was with priority. This was the BEST experience I’ve had from the second I emailed them until the moment the car was delivered to my driveway registered with a sticker, car wash, and a full tank of gas! A full tank of gas what car dealer does that! Rich, Bruce, and Michelle are all so easy to deal with! Thank you guys!!!
Phil and Ron worked hard to get me the financing I needed for this truck. I???ve been very happy with the truck and look forward to using it to grow my business. I would definitely purchase another vehicle from them.
I am a super busy person. I called to schedule an oil change and they met every need that I had. Including letting me go before they open to have my oil changed. It was done so fast and effectively I was not late for work and I could not be happier. If you want a place that will service your car with a smile...and get it done right. This is where to go.
Overall, I had a very good experience buying a car from Imperial. I never felt pressured into buying, and Steven was helpful in explaining the different options available. With financing, Desiree was excellent and made that part actually fun. I subtracted a star only because I had to drive to Mendon for my car inspection and back to Milford for paperwork. That said, I would (and have) recommended Imperial to a friend.
We had a great experience buying a "slightly used" 2017 vehicle. Ed Kelly was our sales representative, and he went out of his way to make the experience a positive one. He took the time to show us several vehicles, and take them out for a test drive. Very personable and friendly, and knowledgeable about the vehicles. Really seemed to care! I'll be back, as will my family members. Thank you.
This is my second vehicle purchased from Imperial Chevy and given the professional, courteous and exceptionally accommodating salesman, Jazz Kelley. He was kind, easy to work with, very knowledgeable and helpful who clearly knows his business, I will most certainly be back again for my next truck. I have all my vehicles maintained here and look forward to continuing that service with my new Yukon.
Went in on Black Friday for the advertised deals, zero finance or rebates. Worked with Paul Macchi on my first new truck purchase in 17yrs. Paul was professional and courteous throughout the process. Paul clearly explained the numbers and the benefits of both the rebates and zero financing. Paid what I thought was a good price and would definitely recommend Imperial and ask for Paul Macchi.
My experience with Stamas has been more than just a good one, this dealership and the Family that works to keep it moving forward have treated me more the fair.. No bull$***.. The entire finance process did take some time and more importantly they beat the finance offers of two other lenders, I was told they would and they did.. There was an issue with the radiator and line that I was concerned about , I was instructed to bring in and they would diagnose it for me.. To make a long story short everything was taken care of in a timely way and my 2009 silverado 1500 is running well.. Thanks to the entire STAMAS team .... DP
This was by far the best car buying experience I have ever had. The staff was professional, knowledgeable and accommodating. I would highly recommend this dealership to anyone.
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