Used Chrysler Pacifica passenger vans for sale near Quantico Base, VA

I would have given five stars; however, the service technician?s customer politeness was alarming. I understand that it can be difficult to predict how long it will take to service a car., which I did share. But when I expressed my disappointment that I would have to wait an additional two hours, the technician became defensive. A simple, ?I understand and apologize for the inconvenience. We will get you out as soon as we can? would have sufficed.

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

I had the pleasure of having Jonathan Jacobs as my service advisor. He was excellent! Stayed in touch from day one and fixed my issue. Highly recommend.

David in service for new sales was very helpful today in my wife’s 2023 Outlander. Had one customer show up 4 hours early for her car appt. She was a pistol nothing but negative everything. To make a long story short is that she brought in a full bag the size of a Walmart bag full of trash to throw away. Apparently she said the waiting room trash can was full so she laid the bag on top of trash cans. One of the Slack sisters thought that someone left there medicine bag etc. the next thing I know David was asked to empty the trash. He is a busy guy. Someone could have asked one of the lot attendants etc. told the lady to push into trash can because they were not full.

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

Good sales person and very knowledgeable. He explained everything about the car before and after the purchase.

Nice and easy. Very professional and got the works done on time. The service advisor Adam done a perfect and professional job!!! The entire experience was very enjoyable.

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

Christian Reyes did an amazing job taking care of us. Highly recommended and his customer service skills is above the roof. Very polite. This is the type of person we need to all Chevy location. Cudos to who ever hired Mr. Reyes!!!

I had my vehicle serviced and the tires rotated and balanced. Moses was my service advisor, and it was the first time that he was m y service advisor