Used Chrysler Pacifica Hybrid for sale near Palatine, IL

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!

2022 Mazda cx-5. I bought a car from Hubert at old orchard Nissan. I was looking for a really good payment since I’m still in school but Hubert and the team made sure I can get to the payment that I need. Thank you great work!!

Great service - knowledgeable and friendly staff. Took the time to explain everything and make the process seamless. Look forward to doing business with them again.

Westfield?s service department is awesome. My entire family love using their pickup and drop off service for service on all our vehicles. It?s simple so easy and convenient!

Kunes Woodstock service department did a fantastic job of getting my vehicle in and repaired in a timely fashion. Becky, Eva and Dannielle always go above and beyond to provide the best service experience possible.

We really appreciated how dedicated the staff at Huntley Ford were. We spoke on the phone and visited to check out a few vehicles with Daniel. He was very patient and wonderful to work with. Although we didn't purchase a car during our visit, we would recommend that anyone visits the dealer for a great experience.

My wife and I live in Texas. So obviously there are thousands of dealerships from here to Chicago but after talking to DJ, we decided to take the drive out here. We had such a great experience with DJ. If you are looking for a stress free car buying experience go see DJ at Midway Dodge

What a wonderful experience with the CJ Alvarado and the Marino team. He exhibited true professionalism from the phone calls, emails, and the final business deal! I felt like a received a fair trade-in.

Good service, my car was not stolen from the dealer service center so that to me is a win :) Edgar was very professional and the waiting area was clean.

I had a 2023 Hyundai Ioniq 5 (that I absolutely loved), but the lease was ending. Since that purchase, I have had two grandchildren, and though I could take them with me in the Ioniq, it was a tight squeeze (again, it was a GREAT car). I decided I needed something with more seating, which meant a three row SUV or a minivan. I was used to an all electric vehicle and wanted to get something that was at least hybrid. I honestly thought my days of a minivan were way behind me when my children got older so I was kind of dreading that option. The truth is I couldn't be happier. The mileage has been fantastic - I've been averaging about 50 mpg. Because the van is a plug-in hybrid, I drive a lot of local miles on all electric which helps immensely with the mileage. There is plenty of room for my kids (and their kids). Lots of places to plug in all of their devices. My wife's aunt told me that the back seats were incredibly comfortable as well. The only thing I wish it had were a few more amenities - but that is entirely my fault. I bought it used and picked up the first decently priced one I found. I should have waited a bit for one that was a bit more loaded, but again, that's on my, not the vehicle. The ride is incredibly smooth and the power is just fine for a minivan - obviously not what I was used to with the EV, but then I don't expect that. I'm enjoying driving in comfort and getting in and out is much more comfortable on my old back!

We were so happy to have been helped by Elijah he was truly so patient with us as we were getting a bit nervous on not getting the vehicle of our choice. He was truly helpful all the way to the end. He was very informative about everything highly recommended him for any purchases at Dodge Ram. He's the man. Thank you Elijah you are truly the MVP hands down.

I wanted to get a straight story on the economy on electric operation and gas miles per gallons. I measured my 2021 hybrid Pacifica. It takes 14kW-hrs of electrical energy to charge the battery. It will go about 30 miles with that charge. At $.25 a kilowatt hour it will cost $3.50 to charge the battery. Driving on just gas I get about 30 miles per gallon. Today that will cost about $5.

Excellent customer service from Marvin, he listened our necessities and put us in the correct car. Thank you Marvin.

Fred was respectful, professional & he answered all of my questions in a timely manner. "AND" I'm not done yet !! I just put the project on hold, (because of some personal problems for a week or so & I'm pretty close to having them solved so I'll be calling him soon, (maybe in the next day or so) Rick Geertsema

The hybrid makes a lot of sense because of the overall mpg. That drives a lot of the value we derive from this van. I would probably purchase another newer model if the overall electric miles substantially increased.

I was willing to pay Carmax’ $199 to ship a Subaru Ascent to Memphis. When I tried to send in that payment it got rejected. No amount of effort on my part was able to get it to go. So I gave up.

This is my first car, and I’m happy I chose the Advantage Acura of Naperville dealership. Not only was the inventory impressive, but so were the professionalism, consideration, and promptness of the sales consultant I worked with, Le Roy Churchill III. My family has trusted this dealership for years, and I’m proud to continue that relationship. Not only were my needs and wants for a vehicle thoroughly considered—including the quality of the car, its previous upkeep, and fair pricing—but every explanation, question, and detail about the car was addressed with honesty, transparency, and a clear focus on my best interests. Overall, a wonderful experience.

Yesterday I purchased a car by phone for the first time. As a senior citizen I sold my car on the 9th of March thinking I would get totally travel by taxi or Uber or Lyft but I under estimated the value of getting up and going when you like. The team at CarMax from beginning to directions to the highway were the very best. Each and every member made me feel valued as a customer. And feel like they were treating me like they would their family members. You could not ask for more than that. Bj

Get the Hybrid Limited with Advanced Safety Tech package. So worth it. I absolutely LOVE driving it every day. Parking and going in reverse have never been easier. Love all the technology and connectedness the audio system provides. Love the multizone climate control.

Joe Stach went out of his way to make the experience stress-free, including helping with trade-in details and following up after. He answered all of our questions and made sure we felt confident during this process.

Only 2 items that need to be addressed is the volume control the navigation system plus headlights are not good for night driving. As of December 2022 I drove all around the USA putting on 60,000 miles on my 2020 Pacifica Plug-in Hybrid. Love and enjoyed driving this Great Product.

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

Everyone was great to deal with. They were very professional and accommodating. My salesperson was John Lee and he went above and beyond. I highly recommend this dealership.

Worked with General Manager Dave. Great guy and very friendly. Gave us a great deal on our car and my son is very happy with his purchase. Thank you, Dave. We will be back for my new car when we are ready. Have a great day!!! Debra.

Excellent overall car! Great interior space, amazing technology and outfitted so nicely on our 2021 limited. Very comfortable for adults and kids second row-although could use more legroom for over 6’ persons. 3rd row we rarely use-usually folded up and great for kids. Adults-let’s face it no vehicles with third row are huge leg room back there! Seats are comfortable but typically made more smaller sized adults. Power seats are a must for taller adults. Mechanically it’s been good up to 22k we have a major battery heater issue that it’s not working. Fixed under warranty. But early on we also had sone glitchy electronic issues in our dash but those seemed to have disappeared. Biggest issue I have is it does not regenerate electric or capture the wasted energy of the motor going down the road. Rubs on electric for 30-34 miles then it’s basically on gas. Major disappointment after owning Toyota hybrids. That said for everyday use it’s amazing. But if you drive over 50-60 miles a day or use it only for a trips etc Ild save the money of the hybrid and buy all gas. Other then the battery heater issue, lack of longer distance electric/recapturing unused energy from engine and finally the FWD only is challenging in deep snow due to low clearance-we love it! We will be going to a Toyota Sienna because of higher clearance AWD and we drive both daily and long term distances where the recapturing power is a major issue. Sad part is we can’t use our off peak charging in the sienna. Tip: installed a juice 240 charger on off peak with Pacifica. In our area to drive 32 miles a day costs us less then .35 using off peak charging making this very very economical ti drive as a daily driver!