Daughters car was totaled by hail and suddenly looking for a replacement. Stumbled onto hertz in stl and Tom. Great experience and price on used Ford Focus. Very accommodating as we were traveling 3 hours for purchase. Would recommend and will consider them for future purchases
My salesman Tim did an outstanding job of listening and being patient with me. I had two trade ins and wanted to reduce my overall financial obligation and own a vehicle that has a warranty. Thanks to Tim im a proud new owner of 2018 F150 xlt. I love it.
The team out at Napleton's Mid Rivers Kia has a winning combination with Darwin Cunningham and Ken Stark. This was my first experience with this dealership and even though it's quite of a drive from the local dealerships that are closer to home, it is WELL worth the drive. After arriving, I met with Ken Stark who I can't say enough about. There were no slick gimmicks, no pressure, no attempts at manipulative ploys. As cliche as it might sound, but we hit it off as if we were buddies for years. Again, he was easy to talk to, the other employees/salesman appeared as though they genuinely enjoyed working there, you could just feel that positive energy in the air. It made car buying fun again as it should be. Enter Darwin Cunningham. This guy gets it. It's those little things that go a long way. When delivered on EXACTLY what I wanted, he wrote "CONGRATS!!!" on the paper. It made it that much more fun on signing and being a part of this great experience. He too couldn't have been easier to talk to and was VERY transparent. Extremely friendly, kept me informed every step of the way and was fast at delivering what I wanted but took his time when or if I had any questions to ensure we were on the same page. The service I received at Napleton's Mid Rivers Kia is nothing short of extraordinary. To say that both the car buying experience and its salespeople have challenged my preconceptions about your typical car dealership and its antics is a gross understatement. They have truly changed my mind and those ideologies and I will be telling anyone and everyone that will listen about my experience and to give Napleton's Mid Rivers Kia a try before they give another dealership their business.
Once again, I had a great experience at St. Charles Nissan. I needed new tires and an oil change before Friday. I called on Wednesday morning and Al worked diligently to secure my hard to find wheels and had everything completed by Thursday evening. To top it off, they cleaned up my dirt car at no extra cost. I have often said, "service is the other thing that can beat Wal-Mart." Thanks to the entire team for your excellent customer service. Harlan
Excellent service from Ryan as he put the hitch on my recently purchased PHEV. I have 1500 miles and 1150 miles battery use only. Less than 20 gallons of gas used. Also, chose to tint windows. Charles Curry was great to schedule appointment. Confirm by email and provided a 24 hour reminder. Mungenast provided shuttle to shopping mall. I'm appreciative of the professional attitude. Visit them soon!!
Our first impression of Kurt Marty was "no nonsense." Is addition he was courteous and informative about every question we had. Never once did he push or show any impatience. He was very professional at all times. He informed us of other options. His sale to us was followed up by a visit from Mr. Barr. He thanked us for using Mungenast for our purchase and offered to answer any questions. Jessica Mungenast then walked us through all our options for insurance and made the purchase very easy. She also did not push, and she answered all our questions. The Mungenast staff made every aspect of our visit easy and pleasant. Kathleen and Jim Conway
Jon Feraro and the team at Suntrup are awesome. We needed a more reliable car for our family and a cheaper payment then we were already paying. Jon went above and beyond to help us. Our credit wasn't good. And Jon and the team didn't stop till they got us approved and with something we were wanting. Thank you so so much. You guys have been a blessing to our family. Don't remember everyones name thay worked so hard for 2 days to get us approved. But Thank you Thank you..
My recent purchase replaced a vehicle I had owned for many years, which too was purchased at Cassens. Earnie was great! Very helpful, knowledgeable, courteous and patient with all of my questions. The customer care is excellent!
Fast! Amazing satisfaction. I couldn???t ask for a better experience. My van has given me the room I needed for my family of 4. We couldn???t be happier. As a mother I am much more organized thanks Cassens.
We have purchased TWO new Jeep in less than two years, one for myself and one for my son, from Steve Jones! We couldn't be happier with our Jeeps and the service we received. The first purchase went very smoothly and I was VERY happy to get that "extra" attention that Steve gave us during the process. He was attentive to our needs; very patient and very knowledgeable with explaining all the features on the vehicle. It was really nice when he sat in the passenger seat and helped me set my favorite radio stations and connect my phone to the Bluetooth! And he did the same for my son; this was very appreciated! It was nice to drive off the car lot feeling very comfortable with the feel of a new car!
Marcus & Matt were top notch! Our transaction was quick & easy. We got the exact new Rogue in our preferred color & options for not a penny more than price we wanted to pay. Everything from intial negotiation to signing the finance terms was extremely transparent and upfront. Would recommend!
I have bought vehicles from Dave for 25+ years and never have had a negative experience. That is why I keep buying from Dave, he makes the process, actually, enjoyable because I know that I am receiving his utmost attention to detail for my purchase.
I had a wonderful experience at Dave Sinclair in Pacific, MO with Howie Bell. He was very patient and very helpful on exactly what i was looking for. no pressure at all. I went in looking for a specific vehicle but found out it just wasn't for me and I walked out with an even better car that suits me. Kudos to Howie and if anyone is looking for a great salesman then hes the one! Thanks!
I can not say enough wonderful things about both Dave Sinclair Jeep and Lincoln. I live in Sunset Hills, Pacific might not be around the corner but it's WELL worth the drive!!!
What lead me to Dave Sinclair Jeep,
When literally about Sign to place an order for a new JL Rubicon at SOCO Jeep I had a man (employee there) say something extremely rude to me. A man I had never seen before... As he was walking past me says "I can tell you think you're the center of attention..."
After leaving I called Dave Sinclair Jeep and spoke to Dennis Nevills, told him what had happened what their deal was and ask if they could match it. Dennis was awesome he went to work ASAP. Really the whole team is great!
I had a 2016 Lincoln MKX trade and took it to Dave Sinclair Lincoln to be evaluated as well. William and Justin from the Dave Sinclair Lincoln store were amazing as well, even went as far as calling Dave Sinclair and explaining everything.
I dealt directly with Mr. Sinclair not only did he match the deal but I feel like I came out with a better deal. Free life time powertrain warranty, and I didn't have to suck it up and go back to SOCO Jeep... Pride is worth A LOT!!!!
Mr. Dave Sinclair has defiantly earned himself a repeat customer thats for sure!!! THANK YOU to Dennis, William, Justin And Dave!
Service was excellent. Fast courteous and got me to the vehicle I wanted at a price I could afford. Second car I've bought at this dealership. Highly recommended
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