Used Chrysler passenger vans for sale near Mettawa, IL

Each person I interacted with from the service advisors to the shuttle driver, was friendly, and helpful. It certainly made a stressful experience more enjoyable. I felt like a valued customer the entire time.

Everyone was nice, friendly and did the oil change in a short period of time. I am happy to trust that the work needed for my vehicle was done with the utmost professionalism. Especially pleased with surprise at the end. Thanks for another good experience. Would recommend this dealership. I will be moving and am disappointed that I will be too far away to continue servicing at this dealership.

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

I’ve done all my service for my jeep here and bought out my lease - Steve and Nick and Douglas are the best! I always enjoy coming to this dealership, everyone is so helpful and friendly and wonderful!

Awesome buying experience. I loved that they introduced me to service after buying my car so I know exactly what to do when it rime to get my car serviced for the first time

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

Very smooth experience. Seann is an excellent young salesman. Darien will do anything to work with you. Erick, the manager is very accommodating. A++++ dealership.

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

Great service I waited one hour and the work was done. Also very courteous and friendly

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

We were returning after parts came in to repair the malfunctioning door locks. The prior service rep no longer works there so there was confusion about payment. Our new service rep Kandice Phillips was able to clear up the issue and repair is scheduled. Thanks Kandice!

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

Very professional, excellent communication Friendly staff, and had the vehicle we wanted, would deal with them again

Great car we got the Pacifica limited. Enjoy all the extras on the van. Just wish the windshield was tinted. We constantly have to use the visors to help with the brightness outside

I just bought a 2019 Mercedes-Benz CLS 53 AMG from Chicago Auto Place. I'm out of state but deal was great. Took about 5 days to get delivered. Longer than i wanted but they delivered. Kept communications the entire time. Ricky was great. In the process i got worried and started researching. There are some people years ago that didn't review well. I really don't thinknthe deserve those reviews. After i got the car i asked the owner about them. He said they changed their business modelnto higher end cars with lower miles. And it has worked for them. I am 100% happy and have a stellar car. Inwould recommended whole-heartedly. They are in Chicago and i amnin Texas. Stressful buying online but they delivered on all cylinders.

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

Great people, selection and reasonable prices. I would recommend the dealership for new or used car purchases.

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

Mark the service manager was patient, kind and very professional. Recommend service here! Thank you!

Jose, Josh and Alex were very professional and very attentive to my needs. I appreciated all the help they gave me. Excellent customer service. Thank you guys!

The ultimate MINI VAN for a mom that doesn't want a mini van. Exceptionally comfortable for up to 7 passengers. We upgraded ours with a 17" DVD player. Super easy to maneuver around and we got 34+ miles per gallon on the interestate.

Bought a 2017 Range Rover from this dealership and the salesperson Stan, Manager Eugene and Finance Manager Chris were very instrumental in making the sale possible. I really appreciate all their help in making this deal possible. I even interacted with the owner who was also very nice. Love this dealership!!!!

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

Pacifica was designed with people in mind. Amenities are super. Ride is smooth and handles well. Stow n go seats are fabulous. Wish ithad better milage but 30mpg on highway not bad.

This is the perfect van for traveling. It is comfortable and there is plenty of room for luggage. This is one of the few vehicles that has enough legroom for my husband in the passenger seat. He is 6'5". It is large enough that I can hold my own on the interstate. Would of kept this one except we were interested in a hybrid.

Just came up from Missouri to purchase my Audi Q5 through text and a few phone calls with Jose my Sales Person. Ty Jose

Reanne was amazing very honest!( hard to find in dealers) absolutely recommend! No bulls*** at all!

I am very surprised to how well I was treated at this dealership working with John Q. I had gone to other dealerships and they pressured me to buy so I left but when I got to West Chicago Auto Mall, I felt zero pressure and decided to do business with them because of it. They have so many cars and the best prices in town. I would highly recommend to my friends and family to come here and buy a car! Financing was great. They got me in and out pretty quick at a very good interest rate. I am extremely satisfied which is why I am writing this review. Thank you West Chicago Auto Mall.!!! Highly recommended!!!!

Best car I have owned. Great style and wonderful mileage. I have I no maintenance issues and the free oil changes are great also. Stow and go is a great space provider.