Used 2018 Ford Escape for sale near Chagrin Falls, OH

Luke went above and beyond to make my car buying experience great. I will be contacting Klaben Ford and Luke for my next car purchase.

Overall ratings are awesome. Very good vehicle's!! Styling exterior design, turbo engine good gas mileage. Comfortable seats heated. Good size cargo area. Reliability, good value reputation.

Dino did a great job in securing the deal worked for both parties! Long process in buying but order food from Yours Truly and keep your blood sugar pumping through process - worked. Everyone happy and vehicle is ours. Next up trying service and confirmation of how to use the pre-arranged services. Worth the long day!

Bought a new 2018 escape with a 2.5L,it now has 151,000 miles,other than 3 batteries that Ford replaced for free and $2,028.00 on brakes,4 plugs,2 coil packs and some front end work it has performed outstanding,kept the oil changed with Mobil 1 full synthetic oil and have had literally NO problems,I see it easily making over 200,000 miles.

Very kind and considerate customer service. All were knowledgeable with the car I was purchasing. It was an easy and quick experience. I would buy another car from them for sure!

Very reasonable price tag. Good vehicle's, and the fuel mileage is efficient. Ride has a nice quality to it. Comfortable seats, heated. Cargo area is spacious, including the top luggage rack. Towing capacity is pretty good. These vehicles are absolutely popular, hold up on there value reputation.

Overall great experience. The mechanic even worked into his lunch to get my repairs done quickly. My service coordinator was excellent and really kept me in the loop with everything.

Lot's of these nice escape suvs cruising around. Good on it's reliability, and it's value. Gas mileage is efficient and so is the low cost maintenance up keep. Comfortable seats, heated. Rear space is spacious. Towing capacity is good. Luggage rack carrier for extra space.

Our salesmen were very helpful and patient showing us how to use all the features. It was the best car buying experience we've had. No pressure.

Hassle free, informative and easy. Jack Hunt is a true asset to this dealership. He really should be teaching salespeople how to interact with customers!

EDIT FOR PREVIOUS REVIEW I previously left a 1 star review. Alan reached out the following morning and worked everything out with the pricing. I actually drove up the next day and purchased the new 2026 Traverse. Thank you Alan for reaching out. Huge thanks to Mo S. for being an awesome sales guy. Signing paperwork was very easy. The whole process was perfect after getting past the initial pricing issue. I definitely recommend Serpentini in Strongsville

They were very nice great service and they worked with me to get my payment to a good amount

We visited several local Ford dealers researching 2025 Explorers to replace our 2022 Edge. We decided to lease through Liberty Ford Brunswick primarily because of Justin. He made the overall experience very pleasant. The transaction itself was relatively quick and just felt different than other dealers and salespeople. Thank you, Justin.

We came just to look . Being that the Edge is no longer available we looked at the Explorers . Justin was our man. He went out of his way to explain everything we wanted and needed to know . He worked with my husband to find just the right one . They even went out of state to get what we wanted and even honored the Costco discount . This man has integrity and knowledge . Even the other people involved in our transaction were amazing and not pushy or smug. Felt very important and taken very seriously from the start to the finish . Justin Post !!! Great Job and THANK YOU!!! GO LIBERTY FORD! We received the Explorer ST LOVE IT!!!

Prompt in initial request for information. Very helpful throughout the process. Would work with this company again. Steve was extremely helpful!

What a fantastic experience. Justin Post and his team were exceptionally accommodating during the entire process. Their level of communication during and after the car buying purchase were second to none. Even a few weeks after the sale the team has been willing to answer my questions and point me in the right direction.

I am a return customer. Corey and Matt assisted me with my second lease. They are not pushy and understood my budget and worked with me to stay on budget. There was no pressure to stray from what I needed and wanted. When my lease is up I will definitely be returning. *Buick Envision was not an option in the drop box but that is what I leased.

Very Good Car was fixed, In a very timely matter. Very good service. Spitzer replaced the radio.

Jeff Wagner in the service department offers top-notch service. Had a problem with the key fob and tire sensors not working. Turned out I needed a new battery. Jeff has always gone above and beyond to assist me. Excellent experience all around.

Excellent, I absolutely love my car and would give a recommendation for their car dealership. The customer service was out of this world. Very tentative.